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PMO: KPIs, Metrics and Measures: Inside PMO Report from the House of PMO
Measuring the value of a PMO has been a hot topic for a number of years now and it’s helpful to think about where this perceived need has come from. There are three, potentially related, root lack of understanding of the role of the PMO and the negative perception of PMOs have led to PMOs feeling the need to explain and justify why they are there.PMOs are typically justified via a Business Case. It follows, therefore, that if a PMO's existence is based on a cost/ benefit analysis, it needs to demonstrate/ provide evidence of that benefit and its value to the organisation.Various Best Practice states that you should.
In this House of PMO Report, first published in 2019, whenever metrics are discussed in relation to PMOs, the conversation immediately jumps to metrics in relation to the value of the PMO. The initial challenge of ‘should a PMO be measured?’, quickly turns to ‘should the value of the PMO be measured?’, ‘what is the point of measuring the value of the PMO?’ and if it can, ‘what metrics can be used to measure the value of a PMO?’. Further reflections also leads to ‘is measuring value a measure of PMO success?’.
This inward focus leads to further discussion; who cares if the PMO is measured? Surely the organisation is more interested in whether its programmes and projects are successful and whether they are aligned with their strategy – outcomes that the PMO may be able to contribute to.
Purchase the report to understand how PMO Managers today are working with KPIs, Metrics and Measures.
In this House of PMO Report, first published in 2019, whenever metrics are discussed in relation to PMOs, the conversation immediately jumps to metrics in relation to the value of the PMO. The initial challenge of ‘should a PMO be measured?’, quickly turns to ‘should the value of the PMO be measured?’, ‘what is the point of measuring the value of the PMO?’ and if it can, ‘what metrics can be used to measure the value of a PMO?’. Further reflections also leads to ‘is measuring value a measure of PMO success?’.
This inward focus leads to further discussion; who cares if the PMO is measured? Surely the organisation is more interested in whether its programmes and projects are successful and whether they are aligned with their strategy – outcomes that the PMO may be able to contribute to.
Purchase the report to understand how PMO Managers today are working with KPIs, Metrics and Measures.
Kindle Edition
Published July 30, 2024
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