This book is the autobiography of Jack Sim, a Singaporean born in 1957, who rose from being an unsuccessful student from a slum to become a successful businessperson and then made a dramatic shift to devote himself to social causes. He tried a few causes, for example, he volunteered with a suicide prevention hotline.
Then, he found his passion: clean toilets for all in Singapore and worldwide. What many people don’t know is that over a billion people still lack access to sanitation. As a result, among other unnecessary sadnesses, half a million children under age five die annually from diseases such as typhoid, diarrhea, and cholera.
The book begins with great stories of Jack’s mother’s inventive entrepreneurship, his father’s dedication to his job, even though it was low-paying and low-status, his grandmothers’ traditional Chinese stories about the triumph of those with strong values, and how Jack learned to believe in himself.
Each of the book’s many short chapters ends with one or more lessons that Jack learned from his experiences in business, in working to promote clean toilets for all, and more. His message is overwhelmingly positive, about always looking for allies, finding the good in others, establishing a reputation for honor and reliability, having the gumption to think big, and thinking long-term.
People were often surprised at how Mr Sim’s World Toilet Organization functioned with no staff. It was just Jack skillfully building partnerships. He used humor and other tools to capture media attention. In the process, he did thousands of interviews, appeared with famous people at famous events, even speaking to the UN General Assembly.
All this attention Jack received led some people to dismiss him as an ego maniac just out for personal fame. Jack sees it differently, and I agree with him. He addresses this on page 206:
My ego is a tool I must manage well and use for the greater good. The trick is to be aware of the ego and to come to terms with it as a healthy working partner. First, I had to remind myself daily, and as I matured, I was better able to manage my emotions in order to shorten the ‘ego’ enjoyment to a minimum, so that the mission remain paramount and higher than myself. I must say humility takes lots of practice, and I don’t always succeed.
On the next page, in the Lessons portion of the chapter, he summarizes, “Always remember your mission. Manage your ego.”
Here are a few more of Jack’s lessons and other ideas that I especially liked:
p. 76 – When you work in cohesive teams, you give each other courage to embark on new ideas and share risk.
p. 88 – A good way to cope with challenges is to help others who are in trouble. When you are able to give love to others, it heals you as well. When you focus on your own problems, you are miserable. When you help others, you feel useful and are full of joy.
p. ? – Every day is an opportunity to make the world a better place.
p. 290 – [We need] The ability to mobilize others into win-win alignments; the humility to let others shine.
Jack Sim is about so much more than toilets, although toilets are a huge and still unresolved problem. For example, he has also worked to enhance the financial well-being and health of migrant workers in Singapore and elsewhere.
I’m glad I read this book.