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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition
1 pages, Audio CD
Published November 26, 2024
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April 30, 2025
Interesting to read so much about a company that has the highest standards in terms of customer service. Ideas are great but a lot is about creating a certain type of culture. Less practical tips than I hope.
Displaying 1 of 1 review