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Talk to Me Nice: The Seven Trust Languages for a Better Workplace
The author of The Memo helps you discover what you need to navigate every workplace communication challenge with confidence.
We are living in a world of broken trust, especially in the workplace. Employees have heard too many empty promises and are unmotivated. Managers are scrambling to keep eyes on direct reports in demanding environments. Nobody knows how to talk to one another. Trust is the central pillar of any functioning workplace. But without it too many of us are unhappy, fed up, and ready to walk out the door.
Minda Harts knows from years of experience as a highly sought-after workplace consultant how a lack of trust between colleagues, managers, and executive leaders is bad for business and our own professional well-being. That’s where the seven workplace trust languages come into play. Earning trust is different for every one of us. Some respond well to verbal affirmations of their contributions, while others need visibility to see how business decisions are made. By understanding the seven languages of trust—transparency, security, demonstration, feedback, acknowledgment, sensitivity, and follow-through—we can all learn to navigate conflict, be more productive, and communicate more effectively.
In Talk to Me Nice, you’ll learn what workplace trust languages work for you and how to show colleagues, managers, and direct reports that they are valued. When we’re talking one another’s languages, we can rebuild a more equitable, sustainable, and profitable workplace that works for us all.
We are living in a world of broken trust, especially in the workplace. Employees have heard too many empty promises and are unmotivated. Managers are scrambling to keep eyes on direct reports in demanding environments. Nobody knows how to talk to one another. Trust is the central pillar of any functioning workplace. But without it too many of us are unhappy, fed up, and ready to walk out the door.
Minda Harts knows from years of experience as a highly sought-after workplace consultant how a lack of trust between colleagues, managers, and executive leaders is bad for business and our own professional well-being. That’s where the seven workplace trust languages come into play. Earning trust is different for every one of us. Some respond well to verbal affirmations of their contributions, while others need visibility to see how business decisions are made. By understanding the seven languages of trust—transparency, security, demonstration, feedback, acknowledgment, sensitivity, and follow-through—we can all learn to navigate conflict, be more productive, and communicate more effectively.
In Talk to Me Nice, you’ll learn what workplace trust languages work for you and how to show colleagues, managers, and direct reports that they are valued. When we’re talking one another’s languages, we can rebuild a more equitable, sustainable, and profitable workplace that works for us all.
240 pages, Hardcover
Published July 22, 2025
33 people are currently reading
3563 people want to read
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July 31, 2025
Trust. It's an important subject that we talk about often when it comes to our relationships.
Our romantic relationships are one area, of course, and not just in terms of being faithful to a partner, but it is also very important in business.
Do you trust your teammates? It's a question in team sports at times as well as in corporate office settings.
Before the book came out, we saw big stories that involve an element of trust.
There was Windsurf, whose founding team and some key developers were acqui-hired by Google, leaving the rest of the company behind to compete with a strengthened Google, among others (although they were in short order acquired by Cognition).
If you're an early employee, and those founders start another company, can you trust them if you want to join the company?
And of course, there was Astronomer.
But trust is often broken in more subtle ways in everyday office life than actions that make big headlines.
And we need to look no further than low employee engagement metrics all over to know that trust in the workplace probably doesn't rate much higher right now.
If trust was high, my intuition tells me employee engagement would be higher than it is.
In her fourth book, Harts introduces the Seven Trust Languages, based on the idea of the Five Love Languages, and devotes an entire chapter to each before bringing it all together in the end.
When I went through an early exercise in the book, I rated most of them as resonating with me, but interestingly, the chapters on Security and Demonstration seemed to resonate noticeably more than the others as I read them.
She devotes an excellent chapter to how managers and HR can start off with trust during onboarding and restore it in everyday life.
Harts doesn't stop at giving examples of how trust can be lost and the role of managers, HR (for some trust languages, more so than others) and executives in this.
In fact, she goes to some length to note that employees play no small role in all of this as well.
One thing she does especially well at several points is use role play scenarios to help illustrate a concept.
It makes for an engaging read, geared very much towards those at any level of management, but as a long-time individual contributor there was something for me as well.
Our romantic relationships are one area, of course, and not just in terms of being faithful to a partner, but it is also very important in business.
Do you trust your teammates? It's a question in team sports at times as well as in corporate office settings.
Before the book came out, we saw big stories that involve an element of trust.
There was Windsurf, whose founding team and some key developers were acqui-hired by Google, leaving the rest of the company behind to compete with a strengthened Google, among others (although they were in short order acquired by Cognition).
If you're an early employee, and those founders start another company, can you trust them if you want to join the company?
And of course, there was Astronomer.
But trust is often broken in more subtle ways in everyday office life than actions that make big headlines.
And we need to look no further than low employee engagement metrics all over to know that trust in the workplace probably doesn't rate much higher right now.
If trust was high, my intuition tells me employee engagement would be higher than it is.
In her fourth book, Harts introduces the Seven Trust Languages, based on the idea of the Five Love Languages, and devotes an entire chapter to each before bringing it all together in the end.
When I went through an early exercise in the book, I rated most of them as resonating with me, but interestingly, the chapters on Security and Demonstration seemed to resonate noticeably more than the others as I read them.
She devotes an excellent chapter to how managers and HR can start off with trust during onboarding and restore it in everyday life.
Harts doesn't stop at giving examples of how trust can be lost and the role of managers, HR (for some trust languages, more so than others) and executives in this.
In fact, she goes to some length to note that employees play no small role in all of this as well.
One thing she does especially well at several points is use role play scenarios to help illustrate a concept.
It makes for an engaging read, geared very much towards those at any level of management, but as a long-time individual contributor there was something for me as well.
July 25, 2025
Language: PG13 (16 swears, 0 “f”); Mature Content: PG; Violence: PG
An employee since her teenage years, Hart’s résumé has given her lots of experience with various managers and coworkers. One thing she has learned is that trust is vital—but different people need trust shown in different ways. Hart introduces the seven trust languages that, when implemented, will make the workplace better for you and everyone else around you.
Admittedly, I only picked this book up because it reminded me of the five love languages, and I was interested to see this new take on the concept. While focused on workplace relationships, these trust languages can be applied to other relationships, though Hart goes into a lot of detail specifically for implementing them at work. Hart offers templates and examples to enable her readers to advocate for themselves and their needs at work—to gain, build, and restore trust with managers and colleagues. A very niche topic, but interesting nonetheless.
The mature content rating is for mentions of sexual harassment, and the violence rating is for mentions of school shootings.
Reviewed for https://kissthebook.blogspot.com/
An employee since her teenage years, Hart’s résumé has given her lots of experience with various managers and coworkers. One thing she has learned is that trust is vital—but different people need trust shown in different ways. Hart introduces the seven trust languages that, when implemented, will make the workplace better for you and everyone else around you.
Admittedly, I only picked this book up because it reminded me of the five love languages, and I was interested to see this new take on the concept. While focused on workplace relationships, these trust languages can be applied to other relationships, though Hart goes into a lot of detail specifically for implementing them at work. Hart offers templates and examples to enable her readers to advocate for themselves and their needs at work—to gain, build, and restore trust with managers and colleagues. A very niche topic, but interesting nonetheless.
The mature content rating is for mentions of sexual harassment, and the violence rating is for mentions of school shootings.
Reviewed for https://kissthebook.blogspot.com/
May 10, 2025
“Talk to Me Nice: The Seven Trust Languages For a Better Workplace”
By: Minda Harts
Utilizing personal anecdotes and research, “Talk to Me Nice” delineates and reiterates why trust is so imperative to any relationship. She then breaks down the seven key workplace trust languages:
1) Sensitivity- showing respect, being a good seminarian, and meeting people where they are at
2) Transparency- beyond being honest, being proactively forthcoming about information that might affect others
3) Security- making a place safe, physically, emotionally, and psychologically/intellectually
4) Demonstration-leading by example
5) Feedback- giving positive compliments and constructive feedback
6) Acknowledgement-recognizing excellent work and not taking others for granted
7) Follow through- besides keeping commitments, letting someone know why or what has happened since the last engagement
The book is well organized with clear subheadings and bullet points to further elaborate the main topic of each chapter. Throughout the book, there are workbook- like activities, thoughtful questions, and a reflection and next steps section at the end of each chapter—making the reader practically apply the technical information they just learned. I deeply enjoyed this book, but at times, the information was reiterated ad nauseam. However, I would recommend this book to anyone as this knowledge can be translated beyond the workplace to personal relationships and so forth.
By: Minda Harts
Utilizing personal anecdotes and research, “Talk to Me Nice” delineates and reiterates why trust is so imperative to any relationship. She then breaks down the seven key workplace trust languages:
1) Sensitivity- showing respect, being a good seminarian, and meeting people where they are at
2) Transparency- beyond being honest, being proactively forthcoming about information that might affect others
3) Security- making a place safe, physically, emotionally, and psychologically/intellectually
4) Demonstration-leading by example
5) Feedback- giving positive compliments and constructive feedback
6) Acknowledgement-recognizing excellent work and not taking others for granted
7) Follow through- besides keeping commitments, letting someone know why or what has happened since the last engagement
The book is well organized with clear subheadings and bullet points to further elaborate the main topic of each chapter. Throughout the book, there are workbook- like activities, thoughtful questions, and a reflection and next steps section at the end of each chapter—making the reader practically apply the technical information they just learned. I deeply enjoyed this book, but at times, the information was reiterated ad nauseam. However, I would recommend this book to anyone as this knowledge can be translated beyond the workplace to personal relationships and so forth.
This entire review has been hidden because of spoilers.
May 22, 2025
This book was informative and helpful. As someone who read the five love languages, I liked and appreciated what the author did by incorporating them into the workplace. Chapter 11 was my favorite as it talks about honesty and suggests that managers, 1) Acknowledge mistakes 2) Lead by example 3) Encourage diverse viewpoints 4) Show sensitivity with consistent check-ins, etc. These sound basic, but I am astonished by how many managers can't even do the first four suggestions. I've found them all to be very effective in the workplace and wish they were requirements of all leaders. I also liked "The weight of trust" section which provides seven questions you can ask your teams to get an idea of how your company is doing with trust. Also a very helpful tool! Overall, I would recommend this book to anyone in a leadership or management role IF they want to see actual change and improvement with their employees. Thank you Netgalley and Flatiron Books for the opportunity to read it in advance!
March 20, 2025
This book reads as a conversation between you and the author, Minda Harts, as she outlines and describes the aspects and obstacles to building trust in the workplace. Yes, trust is important; it’s the foundation for all other efforts, especially engagement/motivation, personnel development, strategic buy-in and so on. Without it, many efforts are just viewed as manipulative.
Harts describes her advice as trust languages; sensitivity, security, transparency, feedback, authenticity, acknowledgement, etc. This framework might be slightly different than what you may have seen as dimensions of trust; competency, integrity, openness, vulnerability, reliability/dependability are the main ones. As the author goes through her aspects, she gives multiple examples and provides survey questions, self-reflection points, checklists, practical steps in order to build trust. If you’re looking for a way to augment or improve mutual trust, trustworthiness in your teams and organizations, there are some guides in this book.
While the languages are helpful and necessary in every workplace, I believe, I’m not sure if they are the stimuli for trust-building or the result of having built trust and then working on keeping the team aligned and motivated. Harts admits there are values such as mutual respect, maintaining dignity and such that start trust. Each person needs to start with a choice of believing the other person(s) is trustworthy or not. If they start with the stance that the other has to prove themselves trustworthy, no amount of trust language will convince them otherwise. Any slip, error, unfiltered moment will sabotage any trust built. Any “compliance” with sensitivity and so on will be viewed as just being politically correct (PC) or inauthentic obedience to the corporate “law.” Whereas, if the choice is believing the other is trustworthy, these languages will enforce that belief.
Likewise, while Harts shows different people with different wants/needs (such as how they want to be recognized), it seems the assumption that each person wants all of these languages “spoken” in equal amounts. Often on teams, you have to learn and discern who needs you to be reliable, who needs you to exhibit strong integrity, who needs you to be open and vulnerable, who needs to feel accepted… In the framework of this book, some may want more security while others want more sensitivity or acknowledgement. This might need a whole chapter in the book: how to balance competing needs with a team, department, organization.
This is not a bad place to start if you’ve haven’t thought about how to raise trust in your organization from a 4 to a 6, or an 8 to a 9.
I’m appreciative of the publisher sharing an advance copy of this book.
Harts describes her advice as trust languages; sensitivity, security, transparency, feedback, authenticity, acknowledgement, etc. This framework might be slightly different than what you may have seen as dimensions of trust; competency, integrity, openness, vulnerability, reliability/dependability are the main ones. As the author goes through her aspects, she gives multiple examples and provides survey questions, self-reflection points, checklists, practical steps in order to build trust. If you’re looking for a way to augment or improve mutual trust, trustworthiness in your teams and organizations, there are some guides in this book.
While the languages are helpful and necessary in every workplace, I believe, I’m not sure if they are the stimuli for trust-building or the result of having built trust and then working on keeping the team aligned and motivated. Harts admits there are values such as mutual respect, maintaining dignity and such that start trust. Each person needs to start with a choice of believing the other person(s) is trustworthy or not. If they start with the stance that the other has to prove themselves trustworthy, no amount of trust language will convince them otherwise. Any slip, error, unfiltered moment will sabotage any trust built. Any “compliance” with sensitivity and so on will be viewed as just being politically correct (PC) or inauthentic obedience to the corporate “law.” Whereas, if the choice is believing the other is trustworthy, these languages will enforce that belief.
Likewise, while Harts shows different people with different wants/needs (such as how they want to be recognized), it seems the assumption that each person wants all of these languages “spoken” in equal amounts. Often on teams, you have to learn and discern who needs you to be reliable, who needs you to exhibit strong integrity, who needs you to be open and vulnerable, who needs to feel accepted… In the framework of this book, some may want more security while others want more sensitivity or acknowledgement. This might need a whole chapter in the book: how to balance competing needs with a team, department, organization.
This is not a bad place to start if you’ve haven’t thought about how to raise trust in your organization from a 4 to a 6, or an 8 to a 9.
I’m appreciative of the publisher sharing an advance copy of this book.
July 9, 2025
Talk to Me Nice: The Seven Trust Languages for a Better Workplace
by Minda Harts
1 out of 5 stars
Thank you to MacMillan Audio and NetGalley for a copy of this audiobook in exchange for my honest opinion.
This is supposed to be a self-help book that encourages employees and companies to build trust with each other in order to build better workplaces.
In a review, we are supposed to start with what we liked about the book. I honestly searched for something positive to say, and there was nothing I could find. I guess I like the concept, and the seven trust languages make sense. But, the author did nothing to build buy-in.
I hesitated to request this book for review because of the horrible title. Grammatically, that is a wreck. However, the subtitle did intrigue me, and having left two companies fairly recently due to issues of trust, I wanted to hear what the author had to say.
At 20%, I chose to mark this book as DNF. The bottom line- the author did not build trust with me, the reader. First of all, she sounded incredibly bitter about her work experiences that caused her to write the book. Fair enough, since she is talking about broken trust. However, many of her examples led me to ask what was her role in the relationship not working.
In a professional book, an author should sound like an authority. Unfortunately, she sounds like a whiny 20-year-old trying to fit in with her peers. The use of informal, "cool" language just doesn't work. At some points, it sounded like a string of the most popular sayings from today's youth.
The author as narrator also doesn't work. She constantly ends sentences with a question tone when there is clearly a period.
Finally, when the author says, "Friends... Can I call you friends?" my answer was NO. I am not your friend. I, as a reader, am expected you to be able to offer something valuable from a professional standpoint. This is when the trust was completely broken for me, and I had so far only heard one of the seven trust languages.
I do not recommend this book to anyone for any reason. There are several other self-help books out there that will work just as well. The author herself references The Five Love Languages by Gary Chapman and states that there needs to be one for business. Well, there is. It's called The Five Languages of Appreciation in the Workplace. I would recommend starting here rather than picking up Talk to Me Nice. I should have stuck with my gut thought that the title was off-putting.
by Minda Harts
1 out of 5 stars
Thank you to MacMillan Audio and NetGalley for a copy of this audiobook in exchange for my honest opinion.
This is supposed to be a self-help book that encourages employees and companies to build trust with each other in order to build better workplaces.
In a review, we are supposed to start with what we liked about the book. I honestly searched for something positive to say, and there was nothing I could find. I guess I like the concept, and the seven trust languages make sense. But, the author did nothing to build buy-in.
I hesitated to request this book for review because of the horrible title. Grammatically, that is a wreck. However, the subtitle did intrigue me, and having left two companies fairly recently due to issues of trust, I wanted to hear what the author had to say.
At 20%, I chose to mark this book as DNF. The bottom line- the author did not build trust with me, the reader. First of all, she sounded incredibly bitter about her work experiences that caused her to write the book. Fair enough, since she is talking about broken trust. However, many of her examples led me to ask what was her role in the relationship not working.
In a professional book, an author should sound like an authority. Unfortunately, she sounds like a whiny 20-year-old trying to fit in with her peers. The use of informal, "cool" language just doesn't work. At some points, it sounded like a string of the most popular sayings from today's youth.
The author as narrator also doesn't work. She constantly ends sentences with a question tone when there is clearly a period.
Finally, when the author says, "Friends... Can I call you friends?" my answer was NO. I am not your friend. I, as a reader, am expected you to be able to offer something valuable from a professional standpoint. This is when the trust was completely broken for me, and I had so far only heard one of the seven trust languages.
I do not recommend this book to anyone for any reason. There are several other self-help books out there that will work just as well. The author herself references The Five Love Languages by Gary Chapman and states that there needs to be one for business. Well, there is. It's called The Five Languages of Appreciation in the Workplace. I would recommend starting here rather than picking up Talk to Me Nice. I should have stuck with my gut thought that the title was off-putting.
August 9, 2025
Talk to Me Nice: The Seven Trust Languages for a Better Workplace
Have you travelled to a county where you don’t speak the language? In years past, I'd be tethered to an English speaking tour guide in order to navigate beyond high school French. Thankfully, language translation apps make it much easier to connect with people in other countries.
The equivalent “app” for navigating the workplace is "Talk to Me Nice: The Seven Trust Languages for a Better Workplace" by Minda Harts. This compact book uses accessible language to describe languages of trust in the workplace.
Harts reframes the fundamental human quality of empathy for colleagues in the workplace. I appreciate her copious stories that bring nuanced principles to life. I enjoyed her assessment questions that guide a reader toward action. In particular, it is not enough to know your language for building trust—you must speak it as well. That is, be accountable to your needs while acknowledging the needs of others.
“Talk to Me Nice” translates in many languages. En français, “Parle-moi gentiment.” In the workplace, it means “Let’s work better together.”
Have you travelled to a county where you don’t speak the language? In years past, I'd be tethered to an English speaking tour guide in order to navigate beyond high school French. Thankfully, language translation apps make it much easier to connect with people in other countries.
The equivalent “app” for navigating the workplace is "Talk to Me Nice: The Seven Trust Languages for a Better Workplace" by Minda Harts. This compact book uses accessible language to describe languages of trust in the workplace.
Harts reframes the fundamental human quality of empathy for colleagues in the workplace. I appreciate her copious stories that bring nuanced principles to life. I enjoyed her assessment questions that guide a reader toward action. In particular, it is not enough to know your language for building trust—you must speak it as well. That is, be accountable to your needs while acknowledging the needs of others.
“Talk to Me Nice” translates in many languages. En français, “Parle-moi gentiment.” In the workplace, it means “Let’s work better together.”
June 16, 2025
Thank you to Flatiron Books for the ARC of Talk to Me Nice: The Seven Trust Languages for a Better Workplace!
Publishing July 22, this professional development read was right up my alley; I work in corporate communications and lead a team, so I’m always looking for practical ways to build stronger, healthier workplace dynamics.
In this conversational and easy-to-digest guide, Minda Harts introduces the concept of trust languages, seven ways people experience and express trust at work: transparency, security, demonstration, feedback, acknowledgment, sensitivity, and follow-through. She breaks down how understanding these languages can help us communicate more effectively, navigate conflict, and foster more equitable and productive workplaces.
I appreciated the overall framework and found several takeaways I can apply to my own work. That said, the tone occasionally felt like it was trying a bit too hard to be pop-culture savvy (there were quite a few movie and TV references that sometimes distracted from the message).
Still, this is a helpful, approachable resource for leaders, people managers, and anyone looking to strengthen communication and connection in the workplace.
Publishing July 22, this professional development read was right up my alley; I work in corporate communications and lead a team, so I’m always looking for practical ways to build stronger, healthier workplace dynamics.
In this conversational and easy-to-digest guide, Minda Harts introduces the concept of trust languages, seven ways people experience and express trust at work: transparency, security, demonstration, feedback, acknowledgment, sensitivity, and follow-through. She breaks down how understanding these languages can help us communicate more effectively, navigate conflict, and foster more equitable and productive workplaces.
I appreciated the overall framework and found several takeaways I can apply to my own work. That said, the tone occasionally felt like it was trying a bit too hard to be pop-culture savvy (there were quite a few movie and TV references that sometimes distracted from the message).
Still, this is a helpful, approachable resource for leaders, people managers, and anyone looking to strengthen communication and connection in the workplace.
July 15, 2025
“Trust is earned in drops and lost in buckets.”
This book was exactly what I expected it to be based on the description. It was a quick and easy read that I enjoyed. While progressing through the book, I found myself thinking of real world examples of these trust languages in my own life, some good, some bad. I could think of a few leaders in both my past and present that could benefit from a read of this book.
This is not a comprehensive guide of “here’s how you build trust” so much as a compilation of what different people value most when it comes to trust and what you can do both as a peer and a leader to help others feel seen and understood.
I would recommend that you read or listen to this book when you have time to sit with the questions at the end of each chapter and do think this is better suited to a read over an audiobook. I was listening while doing other tasks and couldn’t complete the chapter end assessments as a result. I was still able to absorb the stories, examples, and content but I definitely missed out on the assessments.
*I received this book as an ALC through NetGalley in exchange for an honest review.*
This book was exactly what I expected it to be based on the description. It was a quick and easy read that I enjoyed. While progressing through the book, I found myself thinking of real world examples of these trust languages in my own life, some good, some bad. I could think of a few leaders in both my past and present that could benefit from a read of this book.
This is not a comprehensive guide of “here’s how you build trust” so much as a compilation of what different people value most when it comes to trust and what you can do both as a peer and a leader to help others feel seen and understood.
I would recommend that you read or listen to this book when you have time to sit with the questions at the end of each chapter and do think this is better suited to a read over an audiobook. I was listening while doing other tasks and couldn’t complete the chapter end assessments as a result. I was still able to absorb the stories, examples, and content but I definitely missed out on the assessments.
*I received this book as an ALC through NetGalley in exchange for an honest review.*
May 11, 2025
** Thank you to NetGalley and the publisher for providing a digital ARC of this book in exchange for my honest review **
As a senior communications leader, I found Talk to Me Nice by Nicole M. Mason to be a compelling exploration of the power of language in shaping our personal and professional lives. Mason delves into the nuances of communication, emphasizing how the words we choose and the tone we adopt can significantly impact our relationships and self-perception. Her insights resonate deeply with the principles of effective leadership and organizational culture.
What sets this book apart is Mason's ability to intertwine personal anecdotes with actionable advice, making the content both relatable and practical. She challenges readers to reflect on their communication habits and encourages a shift towards more intentional and affirming interactions. For professionals aiming to foster inclusive and empathetic environments, Talk to Me Nice offers valuable perspectives that can enhance team dynamics and leadership effectiveness.
As a senior communications leader, I found Talk to Me Nice by Nicole M. Mason to be a compelling exploration of the power of language in shaping our personal and professional lives. Mason delves into the nuances of communication, emphasizing how the words we choose and the tone we adopt can significantly impact our relationships and self-perception. Her insights resonate deeply with the principles of effective leadership and organizational culture.
What sets this book apart is Mason's ability to intertwine personal anecdotes with actionable advice, making the content both relatable and practical. She challenges readers to reflect on their communication habits and encourages a shift towards more intentional and affirming interactions. For professionals aiming to foster inclusive and empathetic environments, Talk to Me Nice offers valuable perspectives that can enhance team dynamics and leadership effectiveness.
August 2, 2025
I enjoyed this latest book from author Minda Harts. She writes like you are sitting in her living room, receiving good advice from a friend. I love her conversational style and her ability to make a business book feel approachable by making it relevant and incorporating pop culture. The Seven Trust Languages are needed in the workplace more than ever. I had a moment of clarity. Maybe it's not that I don't trust the people I work with, but rather that there is an expectation gap. They don't know what I need, and I wasn't sure exactly either. I have already started implementing some of the frameworks. I bought the physical copy and the Audible version. First-time managers should have this book in their toolkit. I appreciate the deep work that Minda has provided to help companies and individuals better themselves through the language of trust. I love her fresh take. We need to open up the doors to new thought leaders in the business book space.
August 31, 2025
I added this to my Libby wish list after reading about it somewhere (probably Book Riot???) and wish I could remember what had caught my eye about it. I did highlight a few nuggets and I liked the self-reflection exercises that were included in each chapter. I also liked the basic tenets about how to effectively communicate and connect with others. However, I grew bored with the pop culture references and the tone that seemed to be aimed at a much younger audience. I think the author and I are probably the same generation or at least close in age based on some of the anecdotes, so it felt forced and inauthentic in spots...but maybe that's just how it came off in print. While I get that the intent was to make the writing more engaging and relatable, I ultimately found it distracting and probably missed some really good tips.
July 31, 2025
it’s exactly what today’s workplaces need.
As someone who’s been impacted by The Memo and Right Within, Minda’s words continue to challenge and affirm me in all the right ways.
If you’re leading people, navigating tough conversations, or just trying to be better in the workplace—read this book.
As someone who’s been impacted by The Memo and Right Within, Minda’s words continue to challenge and affirm me in all the right ways.
If you’re leading people, navigating tough conversations, or just trying to be better in the workplace—read this book.
August 11, 2025
Minda’s done it again! The relatable stories and easy-to-follow advice make this a fun, enjoyable read, full of gems on how to communicate (through words and actions) in ways that build trust, not break it. Not only is it an invaluable guide for the workplace, it’s just as useful for improving how we connect with friends, family, and loved ones. Highly recommend this book to everyone!
September 22, 2025
I picked this up on a whim because of the title (it's something I say often!) and enjoyed Minda Harts' take on leadership. Ms. Harts gives the reader the language to understand and articulate their needs in the workplace and how to assess what's most important for them and how/when it might be time to leave if those needs aren't met. 3.5 stars
September 28, 2025
I don’t think I should’ve listened to the book while in active burnout, so for that reason I rated it 3 instead of 2. But really, 2.5 stars. It was geared towards managers/supervisors. And I didn’t necessarily find it helpful. There was also some millennial cringe in references/slang that took away from the point.
September 19, 2025
A fantastic book. Minda delivers her message with such energetic and thoughtful prose. And she points out truths that are so essential to our work lives and overall humanity— including trust, emotions, and genuine, heartfelt connection. I wish every person would read this book.
November 18, 2025
Nothing noteworthy, and Harts had a lot of bad things to say about her past employers--which was fine, but she is a position to do that now, while many employees (especially in this climate) don't have that flexibility.
September 22, 2025
Thank you for the ALC NetGalley & Macmillan Audio in exchange for an honest review 🎧
Great narration by the author. I always like when an audiobook is read by the author allowing the content to be faithfully represented as written. The seven languages of trust were new concepts to me that I experience in my day-to-day. There were good examples provided & strategies to implement the concepts.
While I enjoyed the narration, this book would benefit from being physically read. Chapters end in questionnaires to further the understanding of the languages & what styles fit the individual. It was hard keeping track to answer the questions while listening.
Great narration by the author. I always like when an audiobook is read by the author allowing the content to be faithfully represented as written. The seven languages of trust were new concepts to me that I experience in my day-to-day. There were good examples provided & strategies to implement the concepts.
While I enjoyed the narration, this book would benefit from being physically read. Chapters end in questionnaires to further the understanding of the languages & what styles fit the individual. It was hard keeping track to answer the questions while listening.
November 21, 2025
3.5 stars parts of this are already dated due to the current political landscape.
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