Leaders must understand their own emotions and reactions. Managing emotional responses, especially in high-pressure situations. Cultivating drive and enthusiasm. Actively engaging with others’ feelings. Social Building effective relationships.
Empathy goes beyond passive understanding; it involves active engagement. Practical strategies for developing empathetic Active listening. Validating emotions. Demonstrating genuine concern for team members’ well-being. By focusing on these components, leaders can enhance their own performance and create a supportive, collaborative environment within their organisations