Jak odpowiedzielibyście na pytanie: „Jakie masz kwalifikacje do wykonywania tej pracy?". Większość z nas skupia się na doświadczeniu, wykształceniu, umiejętnościach. Istnieje jednak znacznie lepszy sposób.
Ta książka pomoże wam właściwie zareagować na każde pytanie zamiast udzielenia prostej odpowiedzi. Reakcje te powinny być wielopoziomowe i zawierać odniesienia do ciekawych informacji wykraczających poza ramy pytania.
Chcesz dostać wymarzoną posadę? Pragniesz poprawić swoje umiejętności negocjacyjne? Czujesz się niepewnie, gdy rozmowa zbacza na niewygodny temat? Masz wrażenie, że brakuje ci charyzmy?
Doświadczony oficer śledczy James O. Pyle i współautorka bestsellerowego "Podręcznika manipulacji" Maryann Karinch nauczą was, jak oczarować rozmówców, zręcznie zmieniać temat, bronić swojego stanowiska i kierować rozmowę w stronę istotnego dla was tematu bez względu na rodzaj padających w niej pytań. Poznaj technikę odpowiadania z uwzględnieniem informacji z czterech obszarów: osób, miejsc, rzeczy oraz wydarzeń rozgrywających się w czasie.
Good information on conversational dynamics and I liked how they break questions and responses down into a system of categories. Listened to this on audiobook, and I feel like I might have to give it a second or third pass to start to really memorize the different techniques, maybe even purchase a hard copy and take notes - this is all stuff that's only useful if you are studious with it to the point of being so fluent and familiar with the advice to that you can seamlessly integrate it into conversations or job interviews.
It's fine. Maybe I've been in sales for too long, and read to many books like this, but I don't feel like I'm walking away from this with anything useful. And perhaps even worse, it's boring.
I'm not sure what I expected from this book (read for research purposes) and am sure I didn't get whatever it was I did expect. Using the tools presented in the book, this would be categorized as a failure to correctly phrase the question on my part (which, in some sense, smacks of blaming the victim). There's possibly some good material in here for people who've not had previous training in personal communications, and the examples and exercises provided are reasonable. I expected something with more depth, heft, and meat, I suppose. I'll cop my dissatisfaction to my fault, too. I believed the promotional material. Bad move, that.
Enjoyable and often revelatory - this book contains some extremely useful information, especially on the subject of the Prisoner's Dilemma. However, like a lot of works of this nature, there is too much emphasis on body language and its interpretation. Body language has no basis in fact, folks, and is pure supposition. Treat it as such.
Lots of data in this book. It has good information but seemed poorly written to me. I often found myself zoning out as the words passed by me without grabbing my attention.
There is nothing horrible in this content. It is not my favorite, however.
I do not think the author is wrong, far from it. He is one of the most advanced in his field.
Asking questions using the techniques and strategies in this book can be effective. The problem is that there are so many steps and so many different strategies that an effective conversation could not occur for the first years you practiced this.
Several times in the book, the reader is reminded to use active listening. Few know what that is. Even fewer still know how to do it. I think that is my most significant criticism of this book. It tells you a lot about what to do but not enough about how to implement it.