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The First Five Minutes: How to Make a Great First Impression in Any Business Situation
""This valuable guide made an immediately favorable impression on me--I recommend it."" --Letitia Baldridge
Business communications expert Mary Mitchell gives business people and job seekers everything they need to make the right first impression, whether in person--at job interviews, sales calls, or social gatherings--or via letter, fax, or e-mail. Based on Mitchell's popular corporate seminars which have been attended by employees of Arthur Young, Ritz Carlton Hotels, Merck, and other top firms, The First Five Minutes.
Gives practical tips on cultural customs, body language, and cross-dressing customs.
* Uses realistic scenarios and sample dialogues to show readers what to do and what not to do in every type of first-meeting business situation.
* Explains and simplifies the new and changing rules of conduct in today's global business environment.
MARY MITCHELL (Philadelphia, Pennsylvania) is President of Uncommon Courtesies, a firm specializing in teaching business people better communication and relationships through improved social skills. She writes a syndicated column called ""Ms. Demeanor"" for King features, is the Prodigy online modern manners expert, and is the author of The Idiot's Guide to Etiquette. JOHN CORR (Philadelphia, Pennsylvania) is a writer with the Philadelphia Inquirer.
Business communications expert Mary Mitchell gives business people and job seekers everything they need to make the right first impression, whether in person--at job interviews, sales calls, or social gatherings--or via letter, fax, or e-mail. Based on Mitchell's popular corporate seminars which have been attended by employees of Arthur Young, Ritz Carlton Hotels, Merck, and other top firms, The First Five Minutes.
Gives practical tips on cultural customs, body language, and cross-dressing customs.
* Uses realistic scenarios and sample dialogues to show readers what to do and what not to do in every type of first-meeting business situation.
* Explains and simplifies the new and changing rules of conduct in today's global business environment.
MARY MITCHELL (Philadelphia, Pennsylvania) is President of Uncommon Courtesies, a firm specializing in teaching business people better communication and relationships through improved social skills. She writes a syndicated column called ""Ms. Demeanor"" for King features, is the Prodigy online modern manners expert, and is the author of The Idiot's Guide to Etiquette. JOHN CORR (Philadelphia, Pennsylvania) is a writer with the Philadelphia Inquirer.
290 pages, Hardcover
First published May 1, 1998
2 people are currently reading
42 people want to read
About the author
Mary Mitchell
96 booksPlease note that most of the books listed as being by Mary Mitchell are NOT this Mary Mitchell. Only A Warning to Wantons is by her.
From the Australian Dictionary of Biography:
MITCHELL, ISABEL MARY (1893-1973), author was born in Melbourne on 25 August 1893, third daughter of (Sir) Edward Mitchell and his wife Eliza Fraser.
The four Mitchell daughters grew up at Scotch College and in family homes in East Melbourne and at Mount Martha and Mount Macedon, where they were educated by governesses. The academic and literary tastes of Dr Morrison influenced his granddaughters, as did their parents' interest in welfare organizations such as the Red Cross. Extended European tours 'finished' their education, some visits being made in conjunction with Edward Mitchell's appearances before the Privy Council in London.
Mary Mitchell visited England in 1906, 1911 and 1916, returning in 1921 for secretarial training at the Women's Institute, London. She then worked for the Australian Red Cross Society as assistant secretary and until 1932 was secretary of the Victorian Junior Red Cross. Writing was a hobby until, after two unsuccessful attempts, her novel, A Warning to Wantons (London, 1934) was published. Described as 'a combination of ultra-sophisticated worldliness and romantic melodrama in a Ruritanian setting', it was a popular success, occasioning surprise that a gently bred woman from the colonies should produce a work so daring and cosmopolitan. The Gothic fantasy of the plot and the charm of the gamine heroine's innocence and amorality, in contrast to the ironic astringency of the social observation, appealed widely; it became a Book Society's book of the month and was translated into Swedish, Hungarian, French and German. In 1949 it was filmed. Mary Mitchell travelled extensively in Europe in 1935, visiting the settings of many of her later novels.
Pendulum Swing, a novel set in Melbourne depicting the relationship between two girl cousins from differing social backgrounds, appeared in 1935, then Maidens Beware (London, 1936), and thereafter more than twenty novels until 1956. In the 1930s Mary Mitchell also published three detective stories under the name of Josephine Plain. No other work achieved the popularity of A Warning to Wantons although Miss Mitchell herself preferred One More Flame (London, 1942), a study of an Australian farming family and its relationship with the land.
In 1947 Mary Mitchell became aware that she was going blind and adapted her methods of writing to her failing vision. Determined to prove that a blind person need not become dependent, she mastered the technique of touch-typing and use of a dictaphone and produced eight novels after losing her sight. Living independently at Kalorama in the Dandenongs, she published in 1963 Uncharted Country, an attempt to present in lay language the everyday problems of the blind. A tall, fair, reserved, dignified and elegant figure, Mary Mitchell became the first woman president of the P.E.N. Club and vice-president of the Braille Library of Victoria; in 1970 she was appointed M.B.E. She died at Box Hill on 24 July 1973, and was cremated.
From the Australian Dictionary of Biography:
MITCHELL, ISABEL MARY (1893-1973), author was born in Melbourne on 25 August 1893, third daughter of (Sir) Edward Mitchell and his wife Eliza Fraser.
The four Mitchell daughters grew up at Scotch College and in family homes in East Melbourne and at Mount Martha and Mount Macedon, where they were educated by governesses. The academic and literary tastes of Dr Morrison influenced his granddaughters, as did their parents' interest in welfare organizations such as the Red Cross. Extended European tours 'finished' their education, some visits being made in conjunction with Edward Mitchell's appearances before the Privy Council in London.
Mary Mitchell visited England in 1906, 1911 and 1916, returning in 1921 for secretarial training at the Women's Institute, London. She then worked for the Australian Red Cross Society as assistant secretary and until 1932 was secretary of the Victorian Junior Red Cross. Writing was a hobby until, after two unsuccessful attempts, her novel, A Warning to Wantons (London, 1934) was published. Described as 'a combination of ultra-sophisticated worldliness and romantic melodrama in a Ruritanian setting', it was a popular success, occasioning surprise that a gently bred woman from the colonies should produce a work so daring and cosmopolitan. The Gothic fantasy of the plot and the charm of the gamine heroine's innocence and amorality, in contrast to the ironic astringency of the social observation, appealed widely; it became a Book Society's book of the month and was translated into Swedish, Hungarian, French and German. In 1949 it was filmed. Mary Mitchell travelled extensively in Europe in 1935, visiting the settings of many of her later novels.
Pendulum Swing, a novel set in Melbourne depicting the relationship between two girl cousins from differing social backgrounds, appeared in 1935, then Maidens Beware (London, 1936), and thereafter more than twenty novels until 1956. In the 1930s Mary Mitchell also published three detective stories under the name of Josephine Plain. No other work achieved the popularity of A Warning to Wantons although Miss Mitchell herself preferred One More Flame (London, 1942), a study of an Australian farming family and its relationship with the land.
In 1947 Mary Mitchell became aware that she was going blind and adapted her methods of writing to her failing vision. Determined to prove that a blind person need not become dependent, she mastered the technique of touch-typing and use of a dictaphone and produced eight novels after losing her sight. Living independently at Kalorama in the Dandenongs, she published in 1963 Uncharted Country, an attempt to present in lay language the everyday problems of the blind. A tall, fair, reserved, dignified and elegant figure, Mary Mitchell became the first woman president of the P.E.N. Club and vice-president of the Braille Library of Victoria; in 1970 she was appointed M.B.E. She died at Box Hill on 24 July 1973, and was cremated.
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Displaying 1 - 3 of 3 reviews
May 6, 2020
Practical and quite up to date
June 26, 2012
I had to read this for work. I'm not a feminist, but it said that women need to wear lipstick all the time and mascara or else they do not look professional! I felt like it had some good points, but I was so distracted by it's 50s-ish ideals of women in the workplace that I had trouble getting anything positive out of it. The whole point of making a good first impression seemed very self explanatory to me. Sad I wasted my time reading the whole thing. We didn't even talk about the book at the meeting we were supposed to have read it for. What a joke.
January 19, 2013
Mostly known stuff not that that great but readable on your free time.
Displaying 1 - 3 of 3 reviews