Lessons in Lean Management

by Debashis Sarkar

In every business, the ultimate aim is to deliver value to the customer. Lean is a set of practices that maximizes customer value by minimizing waste and creating the perfect process for your organization. As economies worldwide turn more service oriented, Lean principles have the capacity to revolutionize business processes and create customer delight. Lessons in Lean Management explains how by using the philosophy of lean, service businesses can cost-effectively improve services and quality for the customer. Using real life case studies, the book presents useful insights on how to effectively apply the principles of Lean management and empower people.Lucid, easy to read and organized in short lessons, the book provides leaders and mangers with hands-on experiential knowledge on how Prepare your organization for a Lean transformation Drive the Lean process effectively through people Improve quality and value to your customers Reduce delivery time and expand capacity This book will provide you with a roadmap on how to embrace, improve and profit from Lean. It has the capacity to revolutionize both your business and your bottom-line. The book also provides first-of-their-kind tools which have been pioneered by the author and can come handy in any operational excellence endeavour.

314 pages, Kindle Edition

First published September 29, 2012

About the author

Debashis Sarkar is one of Asia’s leading organizational improvement experts. He is recognized globally for his thought leadership in customer-centricity and operational excellence. Over the last three decades, he has enabled myriad businesses and helped them to perform better and become profitable. He is the Managing Partner at Proliferator Advisory & Consulting, which has clients in Asia, Africa, Europe and the Middle East.

Reviews

[Sonja D'Haeseleer · Rating 2 out of 5]

Lots of spelling mistakes, even words missing in some sentences. He likes to boast a lot about his achievements, whereas he’s not telling anything new, but that can be attributed to the time in which it was written vs. Me reading it now where lean is more known. There were a few interesting points, which is why I didn’t give it 1 star.

[Anandh Sundar · Rating 5 out of 5]

Novel book on services sector

Lean is often associated with manufacturing but few people remember that even services and white collar productivity can improve. This book does a great job to explain this