Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, 2nd Edition: How to Plan, Design, and Conduct Effective Tests

by Jeffrey Rubin, Dana Chisnell

Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product's usability, and more.

Genres: Design, Usability, Nonfiction, Reference, Website Design, Technology, Research

384 pages, Paperback

First published April 29, 1994

Reviews

[Nico]

Ja das ist (un-)fortunately sehr detailliert.
Teilweise merkt man das Alter an, dennoch aber zurecht das Standard Werk.

[Sharmeen]

There are many resources about user testing available on the internet but nothing can beat this guide. I bought it when I was a fresh graduate in Industrial design. It still helps me when I need to organise User testing sessions.

[Tree]

I’ll keep this one on hand

[Laura Turcu]

It's impossible not to know how to conduct usability after reading this book.

[Marc]

This is a very process-specific book, but it's basic applications go beyond needing to do full-our usability testing. It's a good source for examining your own workplace's workflows and provides ways of identifying bottlenecks and other problems.

[Emily H.]

If you're going to conduct a usability test, you really need to read this book first. A lot of it is commonsense, yes, but if you read this book you'll save yourself tons of time and money because you'll experience many fewer bumps in the testing road. It's very practical and very easy to read.

[Ignas]

If you have time for only one book on user testing, this is the one without a doubt. Very practical and does bot waste any time. Was able to complete my first user testing way easier with the help of this book. Recommend read!

[Monika]

This is hands down the best book on usability testing I've read. To be fair, you will most likely get the most out of this book if you're a novice, as I was. Definitely worth a purchase.

[Sara S.]

Over a decade old but still a good resource

[Sarah hong]

Sorry, I will read it.

[Karen]

As textbooks go, this was very readable and practical.

[Jeremy]

The book was ok. It provides a fundamental understanding of usability testing.

[Bonnie]

This was assigned reading for a course I was taking - it was an easy read in colloquial language - not a stuffy textbook at all.

[Amy]

I never give anything 5 stars, however, this book was a clear exception.

[Annuska]

Real world advice. Read for HCDE Masters.