Dysfunction stalks the corridors of work. Employee engagement is dismal across the globe. Corporate greed and scandals are our daily bread. Most of us are in a constant state of stress at work, many have burnt out. Billions have been wasted on endless management fads and astronomical remuneration for superstar CEOs. Why has none of it worked?
From blind acceptance of hierarchy to pseudoscience research, management fads, and the soundbites of self-proclaimed gurus, we are continuously sold simplistic solutions that promise to improve everything. But they never do. They simply trap us in a doom loop of nonsense that conspires to protect our organisations from any assault by common sense.
To understand how we got here will require us to weave together strands from diverse disciplines - systems thinking, complexity theory, anthropology, psychology, social science and behavioural economics. It turns out that there are multiple factors at play, internal and external forces that converge on the world of work and create self-reinforcing loops and belief systems that ensure we make the same mistakes repeatedly. This is the story of how we got here, why we keep falling for the same nonsense, and what we can do to change the misguided belief systems that collectively prevent us from reaching a better future at work.