How to Deal with Difficult People: Smart Tactics for Overcoming the Problem People in Your Life

by Gill Hasson

MANAGE PROBLEM PEOPLE AND MOVE ON! Whether it's a problem manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive, or attack. But there are smarter moves to make when dealing with difficult people. STAY CALM. CHANGE WHAT YOU CAN This book explains how to cope with a range of situations with difficult people and to focus on what you can change. You'll learn to take responsibility for your responses to manage and influence positive outcomes. A special bonus chapter on social confidence arms you with tools and tactics to handle all kinds of people and gives you real world examples and hands on solutions. This book helps

240 pages, Paperback

Published April 21, 2025

About the author

Gill Hasson is the author of Mindfulness: Be mindful. Live in the moment works with people from diverse backgrounds and situations. Her key motivation is her belief in the ability of people to positively change their way of thinking - about life, other people, and themselves.

She is a freelance journalist and writes articles on personal development and relationships for a variety of magazines, including Psychologies and Take A Break, and for a number of websites.

As well as delivering adult education courses in personal development, she is an associate tutor for the University of Sussex where she teaches career and personal development and academic study skills. She delivers training in child and adolescent development to preschool, youth and social workers, teachers and parents.