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Dealing with disrespect
With the growth of the Internet and the ease of publishing content, a new era of creative minds has sprung up to share videos, music, software, products, services, opinions, and more. While the technology has empowered a generation, an unfortunate side-effect has been a culture in which some consumers of this content have provided feedback in a form that is personalized, mean-spirited, disrespectful, and in some cases, malicious.
Unfortunately, this conduct can be jarring for many people, with some going as far to give up sharing their creative endeavors so as not to deal with the “wrath of the Internet”.
Dealing With Disrespect is a short, simple to read, free book that provides a straight-forward guide for handling this kind of challenging feedback, picking out the legitimate criticism to learn from, and ignoring the haters. The book helps put all communication, whether on or offline, into perspective and helps you to become a better communicator yourself.
The book is written by Jono Bacon, leading community manager and consultant, author of The Art of Community, founder of the Community Leadership Summit, and Ubuntu Community Manager.
Unfortunately, this conduct can be jarring for many people, with some going as far to give up sharing their creative endeavors so as not to deal with the “wrath of the Internet”.
Dealing With Disrespect is a short, simple to read, free book that provides a straight-forward guide for handling this kind of challenging feedback, picking out the legitimate criticism to learn from, and ignoring the haters. The book helps put all communication, whether on or offline, into perspective and helps you to become a better communicator yourself.
The book is written by Jono Bacon, leading community manager and consultant, author of The Art of Community, founder of the Community Leadership Summit, and Ubuntu Community Manager.
67 pages, Kindle Edition
First published April 30, 2014
3 people are currently reading
26 people want to read
About the author
Jono Bacon
12 books36 followersJono Bacon (full name Jonathan Edward James Bacon) is a writer and software developer based in the United Kingdom. Bacon started his work with the Linux community when he created the UK Linux website, Linux UK. When he left this project he moved on to join the KDE team, where he created the KDE::Enterprise website and KDE Usability Study. He has also been involved with helping charities using free software, as well as shaving off his beard for Amnesty International at LugRadio Live 2006. He was a participant in LugRadio and founded Wolverhampton Linux Users' Group. Additionally, he has created a heavy rock version of the Free Software Song.
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Displaying 1 - 3 of 3 reviews
August 20, 2014
A pleasant and insightful read!
Well written, well structured, with a lot of real world examples and references to and reflections on what was mentioned earlier, bringing the different sections of the book together, make the book easy to read and easy to understand the message the author wants to spread.
I initially picked up the book based on the title, wanting to know more about managing negative or even abusive feedback, but to my pleasant surprise it turned out to be also about being a better communicator and getting a better understanding of human interaction.
I took a lot from this book, fe. understanding why someone communicates in a certain way. I hope it will help me improve as a communicator and a human being.
The book even made me write a review. ;)
Well written, well structured, with a lot of real world examples and references to and reflections on what was mentioned earlier, bringing the different sections of the book together, make the book easy to read and easy to understand the message the author wants to spread.
I initially picked up the book based on the title, wanting to know more about managing negative or even abusive feedback, but to my pleasant surprise it turned out to be also about being a better communicator and getting a better understanding of human interaction.
I took a lot from this book, fe. understanding why someone communicates in a certain way. I hope it will help me improve as a communicator and a human being.
The book even made me write a review. ;)
March 20, 2015
Jono Bacon has lengthy experience as a community manager and has a lot to say about disrespect. He shares his conclusions and helps us understand the disrespectful behaviour by looking into facts and details.
The book is short and very dense. Everything that could've been stripped from it has been, and this didn't work very well for me. Books like Crucial Conversations and How to Win Friends and Influence People are full of examples. They say less with more words, but make you feel convinced that the text is true. By cutting down the personal experience and use cases, the conclusions stay light.
Despite the feeling that the book covers too many areas too shallow, I'm happy that I read it. It gives a point of view on the subject that worked well for the author and may also work for the reader, especially in the area of online communities and responding to negative feedback from the position of authority.
The book is short and very dense. Everything that could've been stripped from it has been, and this didn't work very well for me. Books like Crucial Conversations and How to Win Friends and Influence People are full of examples. They say less with more words, but make you feel convinced that the text is true. By cutting down the personal experience and use cases, the conclusions stay light.
Despite the feeling that the book covers too many areas too shallow, I'm happy that I read it. It gives a point of view on the subject that worked well for the author and may also work for the reader, especially in the area of online communities and responding to negative feedback from the position of authority.
April 18, 2015
"This entire book is about understanding the driving forces behind why people communicate the way they do and crafting a code that we can use to manage those communications and mentally categorize them.
It is about resisting the urge to only read the words in a communication and instead see the different pieces of the person to help keep things in perspective."
It is about resisting the urge to only read the words in a communication and instead see the different pieces of the person to help keep things in perspective."
Displaying 1 - 3 of 3 reviews