I think anyone who's ever had the dubious honor of waitressing in a chain restaurant at the mercy of horrible and cheapass customers, and with no backup from your corporate employer would enjoy an ascerbic thumb-through of this little piece. Even though this is well and stridently written, with impeccable grammar and lashing wit, and one of the atrategms even involves math that I haven't figured out how to solve, I still am pretty sure this was written in one weekend by someone who was most definitely really really stoned and slightly unhinged. Which is probably what made me like it.