The source of the problem is not so much the new, but the threat of the loss of the old. Resistance to change is often grudgingly accepted as an unavoidable challenge for organizations striving to remain competitive in the global marketplace. However, NOT ONE of the existing change methodologies has recognized, integrated, or even mentioned the true origin of the term Resistance. How can your organization avoid the 70% organizational change failure rate that has plagued change initiatives for more than 15 years? Is there an organizational change tool that will predictably and measurably improve the overall success rate? Drs. Victoria (Jr.) and James (Sr.) Grady have uncovered the answers! The Pivot Point presents the verdict in two easy to read The Pivot Point provides an explanation, not an excuse, for an organizational change failure rate which has continued to hover near 70% for 15 + year. The Pivot Point highlights the steps to measure, track, and proactively intervene to maximize change success. The Pivot Point introduces information that will enhance, not replace, existing methodologies currently implemented by change agents and consultants.
Pivot Point seemed like it had a lot of promise but it was a bit disappointing. The book was divided into 2 distinct parts- one a narrative, that included several characters from different backgrounds discussing their organizations' woes with change and the other a discussion of the LOE framework and its derivation based on research. The two parts seemed so different that it felt as though I was reading 2 separate articles. The LOE framework makes sense but I didn't feel that there was enough discussion of its application into various organizational structures. More was to be desired within the 'business end' of the book.