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Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes
Metrics-Based Process Mapping (MBPM) is a tactical-level, visual mapping approach that enables improvement teams to make effective, data-based decisions regarding waste elimination and measure ongoing process performance. The mapping technique, often used to drill down from a value stream map, integrates the functional orientation of traditional swim-lane process maps with time and quality metrics that are essential for designing improved processes.
Building on the success of its popular predecessor, Metrics-Based Process An Excel-Based Solution, this updated edition takes readers to the next level in understanding processes and process improvement. Among the improvements to this edition, the book
Foundational content about processes—what they are and how they varyA description of the difference between value-stream and process-level mapsNew content about how to bridge the gap between your current state and your desired future stateTips for effective team formation and mapping facilitationAn implementation plan for those using the mapping methodology as a standalone tool and not part of a Kaizen EventThe Excel-based tool provides readers with a user-friendly way to electronically archive manually created maps in team settings for easier storage and distribution across your entire organization. While current and future state MBPMs are initially created during team-based activities using butcher paper and Post-its®, the electronic maps serve as standard work documentation for the improved process, enabling training, communication, and process monitoring activities.
This flexible, user-friendly tool
A custom toolbar that simplifies map creation and editingAutomated calculation of key metricsAn audit feature to prevent mapping errorsThe ability to simulate how improvements will impact staffing requirements
Building on the success of its popular predecessor, Metrics-Based Process An Excel-Based Solution, this updated edition takes readers to the next level in understanding processes and process improvement. Among the improvements to this edition, the book
Foundational content about processes—what they are and how they varyA description of the difference between value-stream and process-level mapsNew content about how to bridge the gap between your current state and your desired future stateTips for effective team formation and mapping facilitationAn implementation plan for those using the mapping methodology as a standalone tool and not part of a Kaizen EventThe Excel-based tool provides readers with a user-friendly way to electronically archive manually created maps in team settings for easier storage and distribution across your entire organization. While current and future state MBPMs are initially created during team-based activities using butcher paper and Post-its®, the electronic maps serve as standard work documentation for the improved process, enabling training, communication, and process monitoring activities.
This flexible, user-friendly tool
A custom toolbar that simplifies map creation and editingAutomated calculation of key metricsAn audit feature to prevent mapping errorsThe ability to simulate how improvements will impact staffing requirements
150 pages, Kindle Edition
Published November 26, 2024
4 people are currently reading
2 people want to read
About the author
Karen Martin
9 books36 followersI've published four business books. Value Stream Mapping is now available for order: www.bit.ly/VSMbk. The Outstanding Organization (www.bit.ly/TOObk), represents my foray into hard cover leadership books. My other two, Metrics-Based Process Mapping (www.bit.ly/MBPMbk) and The Kaizen Event Planner (www.bit.ly/TKEPbk), contain practical tools that support an organization's journey to "outstandingness."
In addition to writing, I keynote frequently and maintain a full client load. For more information, please visit my website www.ksmartin.com and join us on any of the social media sites listed on my home page.
To receive my blog posts, and up-to-date tips, resources and announcements, please subscribe to my list: www.ksmartin.com/subscribe.
In addition to my passion for organizational improvement, I love food and wine, yoga, and power walking along the beach.
In addition to writing, I keynote frequently and maintain a full client load. For more information, please visit my website www.ksmartin.com and join us on any of the social media sites listed on my home page.
To receive my blog posts, and up-to-date tips, resources and announcements, please subscribe to my list: www.ksmartin.com/subscribe.
In addition to my passion for organizational improvement, I love food and wine, yoga, and power walking along the beach.
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