So I just pushed through and finished this even though we are still discussing with my work book club. No offense to whoever chose this book, but it was definitely either 1) written by AI or 2) not proofread or edited or 3) both. Case in point came at the conclusion when on both pg. 148 and 150 I read the exact same paragraph. There were some good tools in here, and it was relevant, but the organization was really lacking and this book promises A LOT and doesn’t deliver nearly as much as it promises. If you have a say in what EI book to read, don’t pick this one.