Emotions are critical elements of any communication, successful or not. In this book, Chuck Manz cogently, and in generally practical ways, addresses the challenges of managing our emotions. In short sections, he discusses 25 ways to help analyze and manage our emotions. They address and often integrate mind, body, and spirit. His point is that what works for one may or may not work for another, and so he provides a wide variety of approaches. I found several that made sense to me...others may choose differently than I, based on their own life experience, world view, or intellectual and spiritual needs. I think many will find something of value in this book.