Managing Writers: A Real World Guide to Managing Technical Documentation

by Richard L. Hamilton

"Managing Writers" is a practical guide to managing documentation projects in the real world. It is informal, but concise, using examples from the author's experience working with and managing technical writers. It looks beyond big project, big team methodologies to the issues faced by smaller, less well-funded projects. "Managing Writers" is for technical writers, both freelancers and employees, documentation managers, and managers in other disciplines who are responsible for documentation; anyone who may need to manage, full or part-time, a documentation project.Inside the BookLeading PeopleLeading ProjectsLeading TechnologyGlossary, Bibliography, and Index

Genres: Writing, Nonfiction, Leadership

223 pages, ebook

First published December 31, 2008

Reviews

[Mel · Rating 4 out of 5]

This book covered a lot of fundamentals which I already learned, plus topics about hiring writers, managing and measuring documentation work, and driving a tech writing department in a company. I got a lot of ideas from it that I want to try out.

[Ioana · Rating 5 out of 5]

The "real-life" in the title is not just for marketing. This book is a no-bullshit introduction to managing a documentation department... from a guy who started out as a documentation manager with no prior tech writing experience. I started reading it to get an outsider's view on the world... and I continued reading it because it is an insightful book that doesn't sugarcoat things and offers solutions to common problems.

Since it was written 10+ years ago, the book is slightly dated in some chapters, but that didn't really detract from its usefulness.

[Renée · Rating 4 out of 5]

A worthy, though somewhat wordy, read on the nuts and bolts of managing documentation projects and people. It provided a solid foundation of theory paired with practical tips, and as an experienced docs project manager, I was able to get some new ideas out of it as well. I would highly recommended for newer and experienced managers alike.

My only criticism is that the book has some outdated references (such as to websites that are now 404s and technologies that are out of date), though they're easy to skim over to get back into the good stuff. It could stand for a new edition. I'd also like to see the many "he or she"s updated to "their" in keeping with inclusive language. Nonbinary docs managers exist, you know, I'm one of them!

[Sarah R. · Rating 4 out of 5]

Plenty of practical information with solid advice for dealing with different aspects of managing technical writers and projects. Could use some updating in the technology chapters-- much has changed in the decade + since this was written.

I'm really interested in how to manage metrics around technical documentation and found the section on metrics in this book insightful.

[Kayley · Rating 4 out of 5]

Great insights to managing teams of technical writers.

[M]

Thought there was a lot of useful advice in here. The book is over a decade old though, so there were some sections and many references to technologies and processes that are dated now.

[Evelyn · Rating 5 out of 5]

This very practical and easy-to-read book encapsulates many of the best practices that I have learned and practiced in my 20-year career. Just the right depth on all the right topics. A good orientation for new doc managers and a great reference for those of us who are veterans in the field.

[Tom Johnson · Rating 4 out of 5]

Helpful for managers of technical writing teams, particularly if you don't have a background in technical communication.

[Subject900 · Rating 5 out of 5]

This book is packed with very practical information.

[Anne Bovard · Rating 3 out of 5]

Well organized and a good overview. I particularly liked the business case section.