**Method**: Libby
![[Screw Business as Usual (Branson) - Audio Notes.mp3]]
### Summary
### Key Takeaways
- 0:08 - To date, there's a massive generational shift occurring that will blur the distinction between doing good and doing business. I couldn't agree more. I constantly meet a growing army of entrepreneurs around the world. And when they asked me if I have one single message which will help them, I tell them it's this. Doing good can help improve your prospects, your profits and your business and it can change the world
- 1:00 - You should want to charity like a business driving change. That is I believe that most people, even the poorest and most deprived don't just want to be told what's good for them. They want to be involved in helping to make their own lives better. Also, no matter how well meaning you may be, you can't always know what works best in other countries.
- 1:03 - So entrepreneurship comes in many shapes and sizes. And as I tell those who asked me what my secret is, apart from saying I have no secret, there is no great mystique about it. Have passion for what you do believe in yourself and your product and your customer. Persevere, delegate. Listen, have fun to
- 2:07 - What's quite striking about these old letters is that they express exactly the same thing I would tell a budding entrepreneur today. **Discuss your plans, talk them through with a mentor achieve something fairly substantial in the way of preparation. Then Ignore the naysayers if you really feel you have something good to offer and have the financials worked out and just do it**.
- 2:34 - Story of entrepreneur who decided it would be best to become financially independent before pursuing the passion of helping others...
- 2:50 -For those who think business exists to make a profit. I suggest they think again, business makes a profit to exist. Surely it must exist for some higher, nobler purpose than that. Ray Anderson, founder of interphase Inc.
- 3:36 - Today, Virgin Unite focuses mainly on three things, working with our 300 businesses so that they put driving change at their very core, the incubation of new approaches to global leadership, like the elders and the Carbon War Room, and the building of a community of people that never accept the unacceptable. Across all our businesses. We are still learning every day about how we can do better and are fully aware that we are far from perfect.
- 5:14 - Motivation to create a health-style exercise business: We have sedentary lifestyles. We eat the wrong food, diabetes and obesity are on the rise. If nothing changes by 2040 health spending in the UK and the US could rise to 20% of GDP it's unsustainable.
- 5:24 - In a couple of interviews, Sal was asked two questions to which I thought he gave brilliant answers. The first in the San Francisco Chronicle was Why do you do this? Sound said for so little effort on my own part. I can empower an unlimited amount of people for all time. I can't imagine a better use of my time. The second question posted on his website was What religion are you? He's brilliant response was. If you believe in trying to make the best of the finite years we have on this planet, while not making it worse for anyone else. Think that pride and self righteousness are the cause of most conflict and negativity and are humbled by the vastness and mystery of the universe. than understanding religion issue.
- 6:08 - So why worry about lemurs, sharks, tigers, elephants and parks when we have so many other issues in the world, how we treat our world is a reflection of our humanity, our intelligence, our conscience, and ultimately, our very survival. The rapid depletion of our natural resources since the start of the industrial age is the root cause of many of the impending environmental issues such as climate change.
- 6:24 - If you trust them, you should let them fly. It's how I work at Virgin. by delegating. I feel relaxed that I've chosen the right people, and then just let them get on with it. Way too many companies specialize in delegating just one thing.
- 7:49 - And the last thing Scylla recalls was the realization that all the truly great people have a sense of humor. Archbishop Tutu absolutely epitomizes that.
- 8:45 - **Story of listening to the actual needs of people**: **Real needs have this magical property. You can't argue with them. If you ignore them. They don't just go away**
### Highlights and Notes
- 0:08 - To date, there's a massive generational shift occurring that will blur the distinction between doing good and doing business. I couldn't agree more. I constantly meet a growing army of entrepreneurs around the world. And when they asked me if I have one single message which will help them, I tell them it's this. Doing good can help improve your prospects, your profits and your business and it can change the world
- 0:27 - However, I make a point of enjoying my birthdays. I'd always attempt to do something to make a memorable this year was no different. You're barking mad, says Joan as I fly across the Pacific and a flimsy balloon or hike in the Arctic Circle with a team of dogs. So there was one blustery day in August
- 0:31 - I've always tried to be socially aware, and I've always felt strongly that everyone should have the same chance to thrive in life, which is probably why all my businesses have always focused on giving everyone a fair go as they say in Australia
- 1:00 - You should want to charity like a business driving change. That is I believe that most people, even the poorest and most deprived don't just want to be told what's good for them. They want to be involved in helping to make their own lives better. Also, no matter how well meaning you may be, you can't always know what works best in other countries.
- 1:03 - So entrepreneurship comes in many shapes and sizes. And as I tell those who asked me what my secret is, apart from saying I have no secret, there is no great mystique about it. Have passion for what you do believe in yourself and your product and your customer. Persevere, delegate. Listen, have fun to
- 1:08 - In a day to day more or less ordinary way. This book isn't just about doing good. It's about doing better. And it's about having fun on the way
- 1:30 - Another lesson I tell entrepreneurs, it's not about you. It's not about the business even it's about staff and the customer. Those two are what drives a successful business
- 1:38 - but nothing ventured nothing gained is one of the Creed's I live by and I was jubilant but somehow not totally surprised when Barclays Bank bought space and even sent us a check in advance that was enough to pay the print bill.
- 1:56 - Part of what motivates me now is that I'm absolutely convinced that we want to take capitalism to its next stage and screw business as usual. The best way forward is to give more people everywhere, greater power to build your own destinies.
- 2:07 - What's quite striking about these old letters is that they express exactly the same thing I would tell a budding entrepreneur today. **Discuss your plans, talk them through with a mentor achieve something fairly substantial in the way of preparation. Then Ignore the naysayers if you really feel you have something good to offer and have the financials worked out and just do it**.
- 2:09 - I wrote an editorial in an issue with students that read the views of any person must be tolerated, not only because some of them may for all we know be on the right track, but because it is only through the conflict of opinion that such words as knowledge or wisdom can have any meaning. For however depressing the setbacks suffered in conflict they are infinitely better than the sterile silence of death that follows when people are stifled and silenced.
- 2:24 - If you want to meet entrepreneurs come to Africa. It's a continent full of opportunities for the creation of wealth, enterprise and future prosperity
- 2:34 - Story of entrepreneur who decided it would be best to become financially independent before pursuing the passion of helping others... If he wanted to tell stories that would get people interested in the issues of the world and motivate them to take action at the same time he realized that telling stories about important issues might not be the best way for him to make a living. So he resolved to become financially independent first. That led him down an entrepreneurial path. He started the systems engineering business, then a computer rental business in Toronto in the late 80s. The rental company was called micros on the move, which unfortunately was aptly named because people kept stealing the computers. He realized that he needed to go to business school if you wanted to run a business. While Jeff was at Stanford Business School, he became friends with Pierre Omidyar. And soon after he graduated in 1995. He pitched Jeff the idea for a person to person website with an auction format. By then Jeff was working for a big newspaper company, and it struck him that theoretically newspapers should be jumping on this kind of thing given that they own classified advertising.
- 2:41 - And with the release of Waiting for Superman, a documentary about the state of the US education system, participant has seen a significant pushback from unions. Its goal is to shine a light on social issues, facilitate a conversation about problems, but in almost every case, such issues have caused those entrenched interests to shuffle their feet uncomfortably.
- 2:50 -For those who think business exists to make a profit. I suggest they think again, business makes a profit to exist. Surely it must exist for some higher, nobler purpose than that. Ray Anderson, founder of interphase Inc.
- 3:29 - Little development challenges that were relevant to the energy industry. By viewing these challenges as market failures. The poor were consumers with choices rather than victims. Back then few others were working like this and first, despite being very specific about the types of things they wanted to support, they found out quite quickly, that they weren't delivering nearly enough for long enough in ways that would make any real difference.
- 3:30 - The places where the regular markets fail to tread. The trouble is not being businesses, they've never made expansion, one of their objectives. And sadly, all of us have made the mistake as donors to encourage this type of limited thinking. **Often they're geared around being drip fed by philanthropists and foundations, usually on a project by project basis. If you operate this way, the best you're ever going to be is an island of excellence. You're never going to be in a position to build the capacity that you need to make a big difference**. So while they didn't use these exact words, their attitude then became screw development as usual.
- 3:36 - Today, Virgin Unite focuses mainly on three things, working with our 300 businesses so that they put driving change at their very core, the incubation of new approaches to global leadership, like the elders and the Carbon War Room, and the building of a community of people that never accept the unacceptable. Across all our businesses. We are still learning every day about how we can do better and are fully aware that we are far from perfect.
- 3:41 - But survey, economist and author Michael Green said, I get frustrated in the development world when people have this idea that there's giving away money which is doing good and there's making a profit which is taking money away. And that just isn't true. People are just hostile to profit and we have to change that debate. Venture capitalists Michele Gibbons agreed.
- 4:25 - Lady Gaga: announced that a donation to youth homelessness will be made in that fans name. These videos have been viewed by millions who are now aware and are actively donating their time as homeless youth shelters to earn tickets to our shows Behold, the power of viral.
- 4:28 - These days, I think you've got to talk about your value proposition. Why are you so proud of your products? And you've got to communicate that pride in ways that add up to a young generation that's very well informed and very idealistic. They care about where products come from. They care about what the company that makes the product actually does in the world or not.
- 4:39 - On entrepreneurship in jails: Many of the inmates involved in these programs, do not reoffend if you follow the prison and crime statistics on the news at all. This is a huge achievement, of indication of the power of entrepreneurship and business to help people turn their lives around and make society as a whole a better and safer place.
- 5:07 - Avon: They've got a brilliant program that employs hundreds of women who go door to door selling life saving and life changing products to consumers. Living on just a few dollars a day. But I want to shift gears for a moment and look at the opportunities in health globally for businesses all over the world.
- 5:14 - Motivation to create a health-style exercise business: We have sedentary lifestyles. We eat the wrong food, diabetes and obesity are on the rise. If nothing changes by 2040 health spending in the UK and the US could rise to 20% of GDP it's unsustainable.
- 5:22 - The education revolution starts here. Intrigued I watched the video and was totally inspired by what I saw Sal Khan and created the world's first free virtual school. Sal was a hedge fund manager who loved mathematics. I'm always relieved that someone does and played the role of tutor to his cousins. He started playing around with the idea that learning maths should be fun, and made a few short videos. his cousins absolutely loved them. So he started to make more and look them up on YouTube 2400 videos and 70 million and counting viewings later. The not for profit Khan Academy is well on its way to fulfilling sales mission to democratize education, so that anyone anywhere in the world can have the same access to learning. Sal is now focused on partnering with schools so that teachers can use the videos in their lessons together with software
- 5:24 - In a couple of interviews, Sal was asked two questions to which I thought he gave brilliant answers. The first in the San Francisco Chronicle was Why do you do this? Sound said for so little effort on my own part. I can empower an unlimited amount of people for all time. I can't imagine a better use of my time. The second question posted on his website was What religion are you? He's brilliant response was. If you believe in trying to make the best of the finite years we have on this planet, while not making it worse for anyone else. Think that pride and self righteousness are the cause of most conflict and negativity and are humbled by the vastness and mystery of the universe. than understanding religion issue.
- 5:34 - As Adam put it, all these profiles and reports and jargon aren't needed. I learned that much virgin, just simplicity is often best in the end. It's much more powerful than complicating things. There was only one question that needed answering should we give up our jobs to make smoothies.
- 5:36 - That's the thing about being a true entrepreneur. There is no safety net. In retrospect when an entrepreneur is successful it seems easy. The struggle is rarely mentioned. But in reality, desperation often drives you to work harder and with more energy because you have to survive and get out of the hole
- 6:08 - So why worry about lemurs, sharks, tigers, elephants and parks when we have so many other issues in the world, how we treat our world is a reflection of our humanity, our intelligence, our conscience, and ultimately, our very survival. The rapid depletion of our natural resources since the start of the industrial age is the root cause of many of the impending environmental issues such as climate change.
- 6:13 - The science behind global warming is solid, but it's the stories of ordinary people which engage your attention when you have an ear to the radio and you're racing to pack your kids off to school. It's their stories that stick in your mind clearly enough that you can deliver them with confidence over a drink with a friend. If they're applied, it makes you think, what if something like this happen to my family? It's true that the planet has had numerous and extreme climate changes in relatively short periods of time. Humans evolved and found new ways of surviving and thriving.
- 6:24 - If you trust them, you should let them fly. It's how I work at Virgin. by delegating. I feel relaxed that I've chosen the right people, and then just let them get on with it. Way too many companies specialize in delegating just one thing.
- 6:44 - Do you want the carpet or do you just want the services or the carpet? Do you want a Boeing Dreamliner or just an air ticket? Once again, we're seeing the advantages of thinking about the value of services rather than the price of products. SunEdison customers have no upfront costs for their solar system SunEdison installs owns and operates the plants customers sign a power purchasing agreement or PPA with SunEdison and agreed to buy the electricity the solar plant produces at a locked in price for at least 10 years.
- 7:49 - And the last thing Scylla recalls was the realization that all the truly great people have a sense of humor. Archbishop Tutu absolutely epitomizes that.
- 8:02 - Once again, I saw that unfiltered face to face communication is the key to many of the world's problems. It's the key to conflict resolution and leads to hope for the future. Words can change ideas bring peace or war or foment revolution.
- 8:38 - As a company, we've always built our businesses as if they were families, putting our people first. I'm really proud that many people in the Virgin Group stay not just for a few years but for their entire careers. Across the group. They've also always had the tendency to want to give back so when we started Virgin Unite, there was heaps of enthusiasm across the group to be part of a community that was going to make a real difference in the world.
- 8:45 - **Story of listening to the actual needs of people**: And it was a white student radical in South Africa, mobilizing communities of black workers to stand up against apartheid. He says at least that was the theory. It turned out though, that some of the black workers we approached were more worried about funerals than the big political issues of the day. It's a tradition in South Africa, the funerals are lavish affairs, and it's a matter of honor that all family members attend. These funerals are enormous ly expensive. Families travel back to their homelands and pay for everyone to go. They provide pence blankets and food for several wee