The Supervisor's Guidebook: Evidence-Based Strategies for Promoting Work Quality and Enjoyment Among Human Services Staff

by Dennis H. Reid, Marsha B. Parsons, Carolyn W. Green

Supervisors of direct support staff have a critical and often demanding job in human service agencies. This guidebook describes in practical terms what supervisors can do day-to-day to perform their duties successfully and promote quality staff performance. Relying on their 60+ years of combined supervisory experience and over 100 published articles on providing support for people with disabilities, the authors provide tried and tested means for training, supervising, and motivating direct support staff. Chapter contents include a step-by-step evidenced-based protocol for fulfilling typical supervisory duties, straightforward strategies for ensuring job expectations are very clear for staff, performance- and competency-based procedures for training staff in necessary work skills, monitoring work activities in ways acceptable to staff, how to actively support quality work, how to correct problematic performance, and ways to enhance work enjoyment to promote staff motivation. Special features include 92 highlighted bullets of critical information for supervisors, common supervisory actions to avoid that impede staff work proficiency and motivation, succinct chapter summaries of key points for successful supervision, and over 300 references to selected readings providing research-based evidence and background for chapter topics.

Genres: Professional Development, Textbooks

357 pages, Paperback

First published January 1, 2012

Reviews

[Jessica Biggs · Rating 5 out of 5]

Five stars for content and 3 stars for readability.

[JiJi Michele · Rating 5 out of 5]

Read this for Grad school

I was able to use this for my everyday work I love evidence based errrythanng

[Kelsey Dean · Rating 4 out of 5]

This book is an excellent reference for someone beginning their first managerial position in the human services/dd field or just for someone who feels like they could improve their current skills with what strategies are supported by evidence.