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320 pages, Hardcover
First published September 9, 2025
"He taught me that when you buy a tool, you buy the absolute best tool you can get and keep it for the rest of your life,” Chouinard said. "That’s much better than buying a cheap tool and having it break, buying another one, having that break."
Then something remarkable happened: a few months into the crisis, sales started booming. To be sure, consumers were buying fewer things. But when they did buy stuff, they were buying high-quality items that they expected would last a long time, and they were willing to spend extra. It was yet more validation of one of Chouinard’s earliest tenets: making the best products possible always paid off.
The apotheosis of The North Face social scene came on October 26, 1966, when Tompkins, just 23 years old at the time, threw a party at the store. The Grateful Dead, then an up-and-coming San Francisco band, played a set. Joan Baez roamed the crowd. The Hells Angels provided security.