A guide based on twenty years of trend analysis and market research reveals top emerging trends that can be useful to businesses today, explaining how managers can grow and improve a business in the areas of leadership, customer relations, and employee relations. Original. 30,000 first printing.
LOUIS PATLER is a longtime surfing enthusiast and President of The B.I.T. Group, a strategic consulting and training company whose clients include Dell, Safeway, Wells Fargo, BAE Systems, and GAP. A New York Times bestselling author, two of his previous books were included on Steve Jobs’ recommended reading list.