Customer Training: How to ensure you get paid on time & what to do if you don't

by Michelle Dunn

This book is for businesses that have past due customers and need help collecting from them. Learn specific steps and actions every business can take to make effective collection calls that work and get results. This book will show you how to check a customer’s credit and determine their credit worthiness before you extend credit to someone who may not be able to pay you. With this book you can protect your business and your bottom line.

82 pages, Paperback

First published June 13, 2014

About the author

Michelle Dunn is a 24 year debt collection industry veteran, entrepreneur, award winning author, self-syndicated columnist, one of the Top 5 Women in Collections and one of the Top 50 most influential collection professionals in her industry.