Business Etiquette For Dummies

by Sue Fox

Make no mistake, etiquette is as important in business as it is in everyday life ― it’s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2 nd Edition, keeps you on your best behavior in any business situation. This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today’s diverse and complex business environment with great success. You’ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You’ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to: Business etiquette is as important to your success as doing your job well. Read Business Etiquette For Dummies, 2 nd Edition, and make no mistake.

Genres: Business, Nonfiction

368 pages, Paperback

First published January 1, 2001

About the author

Sue, an early pioneer in the Etiquette Consulting Industry has been providing etiquette products, group training and private consultations to business professionals, corporations, and educational institutions since 1996 with her company, The Etiquette Survival Group. Prior to that, she was employed in the tech industry with ten years experience in sales and marketing and event planning for Apple Computer, Inc. Sue has traveled extensively and is well acquainted with various international cultures and has provided train-the-trainer programs nationally and internationally.

Sue is the author of Modern Etiquette For Dummies, Business Etiquette For Dummies, and Wedding Etiquette For Dummies. Sue's belief that civility and etiquette should be the basis for everything we do, both in our personal and professional lives, is what has driven her passion for the subject. It's that passion that has inspired her to want to share the basic principles of etiquette and kindness with the world and teach others how to succeed doing the same.

Sue is the mother of two grown sons and three grandsons, Joseph, Michael, and Noah Fox. In her free time she enjoys gardening and visiting the beautiful beaches on the Central Coast of California.

Etiquette Survival

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Reviews

[Ola · Rating 4 out of 5]

I GOT THAT RIGHT EGO IN A BUSINESS PLACE AFTER READING THIS WONDERFUL PIECE BY SUE FOX.. IT IS LOVELY

[Jennifer · Rating 4 out of 5]

So many things I did not know. 🙄

[Angela Blount · Rating 4 out of 5]

This was a great guide that happened to accompany one of my business classes.

While the standards it presents for resume writing and navigating cyber-space may be somewhat out of date, the principles regarding personal and professional conduct are timeless. The material is presented neatly but without that droning textbook feel most of us dread slogging through. (The occasional inclusion of a comic didn't hurt, either! :))

The sections on preparing for an interview--what to expect, practice ahead of time, and how to present yourself--were arguably the most invaluable parts of this book. I took away a great many tips that I'm certain helped me land a number of jobs over the years.

[Omar Omran · Rating 4 out of 5]

It is important to read because we do not know what we do not know.

[J Crossley · Rating 3 out of 5]

This etiquette book covers the different areas where you want to be strong in the workplace. From interviewing, writing, and interpersonal communication, the book is a comprehensive resource.

[Negar Yeganeh · Rating 3 out of 5]

Meh

[Ben Kellermann · Rating 4 out of 5]

Make no mistake, etiquette is as important in business as it is in everyday life — it’s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2nd Edition, keeps you on your best behavior in any business situation.

This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today’s diverse and complex business environment with great success. You’ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You’ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to:

Make a great first impression
Meet and greet with ease
Be a good company representative
Practice proper online etiquette
Adapt to the changing rules of etiquette
Deal with difficult personalities without losing your cool
Become a well-mannered traveler
Develop good relationships with your peers, staff, and superiors
Give compliments and offer criticism
Respect physical, racial, ethnic, and gender differences at work
Learn the difference between “casual Friday” and sloppy Saturday
Develop cubicle courtesy
Avoid conversational faux pas

Business etiquette is as important to your success as doing your job well. Read Business Etiquette For Dummies, 2nd Edition, and make no mistake.

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