The Thin Book of Trust (Third Edition): An Essential Primer for Building Trust at Work

by Charles Feltman, Johnny Heller (narrator), Ascent Audio (publisher)

Bestselling author Charles Feltman updates his business classic, The Thin Book of Trust , with new resources and tools to build trust in the post-pandemic world.

Feltman's phenomenal bestseller with almost 100,000 copies sold across two editions outlines in a very simple and quick way the art of building trust between people in organizations as a core essential workplace competency.

The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.

The third edition includes a new study guide.

Charles Feltman "Whether you lead others, contribute individually, or serve as a coach, consultant, facilitator, HR or OD professional, your ability to generate and sustain strong trust is critical to the success and well-being of your enterprise. It is my hope this new edition serves you well in becoming an exceptional trust-builder."

Genres: Nonfiction, Leadership

Audible Audio

Published December 10, 2024

Reviews

[Sarah · Rating 3 out of 5]

read this for work. thought the break down of trust into four areas (sincerity, competence, reliability, and care) was helpful in assessing why we do or don’t trust someone, and how to take action to improve that trust. where this book and a lot of self-help type books fall short to me is that the people i trust the least are also the people who are the least self aware and therefore least willing to change. unfortunately we have no choice but to work with certain people in the workplace and while this book helped me identify why i might not trust a coworker or peer, the strategies it gives to improve that trust aren’t realistic when the person doesn’t exhibit a willingness to change.
still a good read and very short

[Rachel · Rating 3 out of 5]

I like the separation of trust into four distinct elements: care, reliability, sincerity, and competence. That specificity helps distinguish the behaviors that are causing trust issues in a relationship or a team. Much of the information in this short book was somewhat obvious or common sense, but it was a good reminder of the importance of establishing trust in the workplace, something I am being intentional about accomplishing as I shift into a new leadership role.

[Sloan Edemann · Rating 4 out of 5]

This is a good 100 page read to start to think about trust. I like how trust is divided into 4 groups: care, sincerity, reliability, and competence. You can then focus on one of these to rebuild trust, instead of the daunting task of trying to rebuild blanketed overall trust. A small note though - why are there like literally no women in leadership roles in the examples 🥲

[Taylor · Rating 4 out of 5]

Simple observations that serve as a good reminder for how to build and maintain trust, esp in the workplace. Appreciate that the author broke trust out into 4 categories - care, sincerity, reliability, and competence. Will be lending my copy to a colleague!

[Lori Field · Rating 4 out of 5]

It's one I'll have to listen to a few times. I'm not sure I agree with the 'rules.'

[Maria · Rating 2 out of 5]

Mostly common sense stuff

[Michelle · Rating 1 out of 5]

If you've done any form of management training, you'll gain nothing from this book. I'm going to donate it to the library at my job so they know they have trust issues though. 🙃

[Jeremy · Rating 3 out of 5]

Common sense if you're not a jerk. 🤷‍♂️

[Hannah Womer · Rating 3 out of 5]

Short easy read. Focused on building tools that help manage your workload and commitments so that you can take on and complete tasks you commit to, without going underwater or risking deadlines.