Continual Improvement Process

by T.P. Sreenivasan, Vidhu Narayanan

The key result area of quality innovation in any process lies in its continual improvement, and "Continual Improvement Process" focuses on the continual improvement process, providing contemporary tools and methods for achieving optimum quality and process improvement. Ample cases and examples are cited throughout the book, making it an immensely practical text for manufacturing, service, and non-profit enterprises. It addresses the needs of all those who form part of the managerial hierarchy. For upper management, the book serves to encourage the organisation of continual improvement as a company-wide activity covering all employees irrespective of one's rank or functional area. For operational management, it provides key inputs to understand as well as practice, both as a performer and promoter of continual improvement. And for each employee, it presents tools and techniques to hone one's skills to think and relate better, to achieve winning results.

529 pages, ebook

First published January 1, 2007

About the author

Former Ambassador TP Sreenivasan has remained as active in his ten years of retirement as he was in his thirty - seven years as a diplomat in different parts of the globe. He set up a foreign affairs think tank, helped the IAEA set up the plan for 2020, served on the National Security Advisory Board, participated in an election campaign, worked at the Brookings Institution in Washington, set up the NSS Academy of Civil Services, produced a weekly television show on international affairs, taught at the Central University and advised government of Kerala on education policy. He published three books, maintained a regular stream of writings during this period and delivered a large number of lectures on a variety of subjects. Today, he is one of the most sought - after commentators and speakers across the country.