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Don't Say Um: How to Communicate Effectively to Live a Better Life

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Communicate with confidence and improve your presentation skills with this essential guide–because delivery matters.

Michael Chad Hoeppner has coached presidential candidates, prominent CEOs, and Ivy League deans on their communication skills. Now, he shares his wide‑ranging knowledge in Don't Say Um.

Hoeppner has created an entirely new approach to communication training, providing physical exercises to quickly improve speaking. With simple-to-master exercises, Don’t Say Um is an essential tool for improving your speech.

Don't Say Um challenges our preconceived notions of good speaking techniques and offers powerful tools to become master communicators.

Audible Audio

Published January 7, 2025

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Michael Chad Hoeppner

2 books10 followers

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5 stars
41 (30%)
4 stars
51 (37%)
3 stars
30 (22%)
2 stars
12 (8%)
1 star
1 (<1%)
Displaying 1 - 17 of 17 reviews
256 reviews
April 29, 2025
Good coaching on speaking well with lots of exercises
I didn't do the many exercises presented in this book, even though the author makes it clear that doing the exercises is required if you want to improve your speaking. Fair enough, but there are a LOT of exercises. For me, knowing the techniques is still helpful. As far as the title of the book, it is more of a hook than a specific focus of the book. Some of the keys to know using filler words is to practice speaking what we want to say (not just reading it), and slowing down. Public speaking makes most of us nervous, and we need to channel that energy into passion, movement, focus, and not into anxiety. Bottom line is that the more comfortable we are with what we want to say and how we intend to say it, the less likely we are to use filler words. Use your hands, move around if it makes sense in your situation/environment, modulate your voice, make it conversational - all basic coaching points on improving public speaking, and all contribute to making us more comfortable (less anxiety) when we speak and therefore less likely to use filler words as our minds search for the next word to say.
If you actually do the exercises this would probably be a very effective book in improving your public speaking. If not, it is still good information which, if remembered, will still improve your ability to effectively communicate.
69 reviews
September 16, 2024
This is a well written book! The tone is conversational while still conveying important information. I thought the posture chapter was especially relevant for all people.

Full disclosure: I won a copy of this book from a Goodreads giveaway.
Profile Image for Knatgu.
43 reviews1 follower
August 28, 2025
Had to return before I finished interesting concepts in the book
206 reviews2 followers
November 4, 2025
I have a fair amount of public-speaking experience and still learned a lot reading this.

Profile Image for Andy.
2,079 reviews608 followers
May 28, 2025
The audiobook is read by the author and I did not like it, so that's a red flag for me with respect to his expertise in communication. He does irritating things like talking about himself in the third person a lot and on top of that using all three of his names. He talks in parentheses a lot, with unnecessary provisos and apologies. I would not recommend this for beginners in public speaking. I think for example that looking around the auditorium above people's heads without making eye contact is an okay approach for people who are nervous, whereas he makes a big deal about direct eye contact (after a whole tangent about why he doesn't like to call it eye contact but will do so anyway).
He says that he works with big shots like politicians, so his techniques might be good for people like that.

Alternative:
How to Give a Pretty Good Presentation: A Speaking Survival Guide for the Rest of Us
How to Give a Pretty Good Presentation A Speaking Survival Guide for the Rest of Us by T.J. Walker
Profile Image for Jeff Brawner.
127 reviews2 followers
April 25, 2025
I feel a little bit shady giving this book only three stars. It is clear that this is an excellent book.

I do think, however, this book targets people with genuine issues in public speaking rather than those with more experience.
I speak publicly all the time so I am always on a journey to improve how I deliver the message. Consequently, I was intrigued by the title of this book.

If you are a novice, public speaker, or if you have genuine anxiety while speaking, I think the strength of this book is the immense practicality. I love when a self-help book actually gives proactive steps to get better. Most self-help books give a lot of theories and a lot of platitudes but nothing concrete. This book clearly is written by a man that knows how to teach in a concrete way.

However, if you have spoken publicly for a while, and you don’t really struggle with fear, anxiety, or concern with body language, you might can skip this book. Or, you can read this book and hope to glean one or two really good reminders that are always helpful.
26 reviews
February 11, 2025
This is an eminently practical, helpful book in the all too often overlooked area of Delivery. The author encourages his readers to develop a one-sentence summary of the book, and here’s mine: Speaking is a full-bodied sport. Hoeppner employs “embodied cognition” (i.e. learning with our bodies) in order to coach his readers in the essential aspects of compelling communication, such as enunciation, conciseness, and physical presence. Hoeppner’s breezy style might put off some, but I found it accessible and relatable. For anyone who does public speaking regularly, especially preachers, I can’t recommend this enough.
Profile Image for Shilo.
55 reviews
May 9, 2025
Ummm, no I'm just kidding! This is an essential book if you are a professional or public speaker. This delightful book has quite a few exercises to help hone your new skill. Anyone will benefit from this self improvement work.
335 reviews1 follower
May 19, 2025
Excellent book! I love the strategy approach to better communication. The drills given are reasonable, actionable and easy to do. If you need help communicating better than this is your book!
Profile Image for Joaquin Guerrero.
4 reviews
June 4, 2025
Performance Art

This book gives me a new way to look at communication. Not the transfer of content, but the art of physical, whole-body delivery.
16 reviews
June 7, 2025
Good communication is physical and other-focused.
283 reviews
July 12, 2025
5 points to Gryffindor for being original, practical, and titrateable. I would make this mandatory reading for all my sales staff or management.
Displaying 1 - 17 of 17 reviews

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