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Human Robot Agent: New Fundamentals for AI-Driven Leadership with Algorithmic Management
Be the Disruptor, Not the Disrupted.
In the Age of AI, leadership and management are being redefined. Human Robot Agent is a concise, no-nonsense guide for leaders, entrepreneurs, and professionals who want to thrive when human and digital workers collaborate, not compete.
Bestselling author Jurgen Appelo, recognized by Inc.com as a Top 50 Leadership Expert and Top 100 Leadership Speaker, is a pioneer in organization design, innovation, and agility. With a track record of reshaping management for the modern era (Management 3.0, How to Change the World, Managing for Happiness), he now tackles the current AI-driven workplace, helping leaders adapt to AI digital agents, algorithmic management, and agile business structures.
Forget outdated leadership frameworks. This book arms you with real-world strategies, AI-driven teamwork models, and breakthrough management techniques designed for Industry 4.0 and the Fourth Industrial Revolution.
Learn how to balance human ingenuity with artificial intelligence, build adaptive teams, and navigate the fast-changing future of work.
Whether you’re a manager, founder, or tech leader, Human Robot Agent gives you the insights and tools to lead AI-powered teams with confidence. Don’t wait to adapt; shape the future before it shapes you.
Innovate, Adapt, and Succeed.
Discover how to integrate AI, rethink leadership, and future-proof your career.
In the Age of AI, leadership and management are being redefined. Human Robot Agent is a concise, no-nonsense guide for leaders, entrepreneurs, and professionals who want to thrive when human and digital workers collaborate, not compete.
Bestselling author Jurgen Appelo, recognized by Inc.com as a Top 50 Leadership Expert and Top 100 Leadership Speaker, is a pioneer in organization design, innovation, and agility. With a track record of reshaping management for the modern era (Management 3.0, How to Change the World, Managing for Happiness), he now tackles the current AI-driven workplace, helping leaders adapt to AI digital agents, algorithmic management, and agile business structures.
Forget outdated leadership frameworks. This book arms you with real-world strategies, AI-driven teamwork models, and breakthrough management techniques designed for Industry 4.0 and the Fourth Industrial Revolution.
Learn how to balance human ingenuity with artificial intelligence, build adaptive teams, and navigate the fast-changing future of work.
Whether you’re a manager, founder, or tech leader, Human Robot Agent gives you the insights and tools to lead AI-powered teams with confidence. Don’t wait to adapt; shape the future before it shapes you.
Innovate, Adapt, and Succeed.
Discover how to integrate AI, rethink leadership, and future-proof your career.
432 pages, Hardcover
Published March 2, 2025
39 people are currently reading
79 people want to read
About the author
Jurgen Appelo
9 books961 followersRedesigning the future of work—no hype, no hierarchies, no hegemonies. Aiming for open systems, responsible autonomy, and decentralized power.
Jurgen Appelo is a radical synthesist, resolute unfixer, and unabashed rule-breaker. He not only brings together diverse perspectives in organization design and development—he tears them apart and rebuilds them for the Age of AI, without permission.
As an author, speaker, and entrepreneur, Jurgen helps leaders stop managing like it's 2001 and start rewiring their organizations for AI-driven leadership, autonomous digital agents, and algorithmic management. Through stories, games, tools, and practices, he shatters conventional thinking and gets his audience to experiment with human-AI teamwork, anti-fragile structures, and the unpredictable nature of customer and employee experience.
Inc.com recognized him as a Top 50 Leadership Expert and Top 100 Leadership Speaker, but he's most interested in redrawing the boundaries between opposing worldviews: human ingenuity and artificial intelligence, inspiring leadership versus strong governance, organizational stability with relentless innovation, and individual growth fuelling collective success.
His books tackle everything from the role of agile managers (Management 3.0) to change and transformation (How to Change the World), and from employee engagement (Managing for Happiness) to innovation and intrapreneurship (Startup, Scaleup, Screwup). Even his novel Glitches of Gods explores the chaos of human-machine interactions. His latest work, Human Robot Agent, plunges into the AI-powered future of leadership and algorithmic management.
As founder of The unFIX Company (and previously founder of Management 3.0 and co-founder of the Agile Lean Europe network), Jurgen keeps pioneering the future of work.
Jurgen Appelo is a radical synthesist, resolute unfixer, and unabashed rule-breaker. He not only brings together diverse perspectives in organization design and development—he tears them apart and rebuilds them for the Age of AI, without permission.
As an author, speaker, and entrepreneur, Jurgen helps leaders stop managing like it's 2001 and start rewiring their organizations for AI-driven leadership, autonomous digital agents, and algorithmic management. Through stories, games, tools, and practices, he shatters conventional thinking and gets his audience to experiment with human-AI teamwork, anti-fragile structures, and the unpredictable nature of customer and employee experience.
Inc.com recognized him as a Top 50 Leadership Expert and Top 100 Leadership Speaker, but he's most interested in redrawing the boundaries between opposing worldviews: human ingenuity and artificial intelligence, inspiring leadership versus strong governance, organizational stability with relentless innovation, and individual growth fuelling collective success.
His books tackle everything from the role of agile managers (Management 3.0) to change and transformation (How to Change the World), and from employee engagement (Managing for Happiness) to innovation and intrapreneurship (Startup, Scaleup, Screwup). Even his novel Glitches of Gods explores the chaos of human-machine interactions. His latest work, Human Robot Agent, plunges into the AI-powered future of leadership and algorithmic management.
As founder of The unFIX Company (and previously founder of Management 3.0 and co-founder of the Agile Lean Europe network), Jurgen keeps pioneering the future of work.
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March 3, 2025
I couldn't resist the urge to write a collaborative review with my AI co-writer, Navi (ChatGPT).
Here it is:
Daviti: Alright, Navi. We’ve both read Human Robot Agent by Jurgen Appelo—well, almost. I’ve made it nearly halfway, but you powered through the whole thing. So, tell me, was the second half worth it?
Navi: It’s like a well-produced TED Talk—slick, engaging, full of ideas… but also a bit light on actionable substance. It paints a compelling destination, but when you ask, “Okay, how do I get there?” the answer is more figure it out yourself than here’s a map.
Daviti: Hm, so you say we have to craft the path ourselves, right? Well, I know one thing I took away for immediate action—my job title - Agile Coach. “Agile” feels like a dead brand, and I need something more fitting, less flashy, and more reflective of my character.
Navi: Smart move. “Agile” has been stretched and contorted to the point of losing its meaning. Maybe Ways of Working Consultant or Work Systems Coach—something that signals real expertise without the buzzword baggage?
Daviti: Let’s workshop that later. Back to the book. The “M-shaped professional” concept was interesting—moving beyond T-shaped skills to develop multiple deep competencies. But is that really new?
Navi: Not exactly. It’s a logical evolution, but not groundbreaking. Same with the idea of AI as a blended team member, not just a tool—we’ve heard variations before. But I did like the emphasis on seamless multi-channel experiences. The idea that AI should integrate across platforms to provide a frictionless user journey is spot-on.
Daviti: That resonated with me too. Especially in Chapter 9, where Appelo talks about shifting from product thinking to experience engineering. The Product Owner role evolving into an Experience Owner makes sense in a world where customers care less about features and more about fluid, intuitive interactions.
Navi: That’s probably one of the book’s strongest points. Also, the idea of long-lived teams with rotating members—keeping team identity while swapping out people as needed. But it left a big question: How do you actually manage that? What processes, tools, and communication structures keep it working?
Daviti: Exactly. Another gap. And speaking of gaps—Chapter 6. The seven “stories of change” felt… surface-level? I wanted to dive deeper into the how rather than just the what.
Navi: First battle scar registered, huh? Fair. The book spends a lot of time talking about where things are headed rather than how frontrunners are already leveraging AI today. Less speculation, more case studies would have made it stronger.
Daviti: That was a key frustration for me. Less “this will change everything” and more “this is how leading companies are changing things right now.” But maybe the second half gets better?
Navi: Not really. More of the same—broad strokes, visionary thinking, but no deep execution playbook. If you’re looking for practical AI adoption strategies, it never quite delivers.
Daviti: So, final verdict—was this a must-read manifesto or an AI-flavored self-help book?
Navi: Somewhere in between. It’s valuable for inspiration, but if you’re after step-by-step guidance, you’ll leave with more questions than answers.
Daviti: Agreed. Final rating?
Navi: For me, 7.8/10. But for someone expecting hands-on execution? Probably lower.
Daviti: All right. But I reserve the right to update the review once I read the whole thing myself!
Here it is:
Daviti: Alright, Navi. We’ve both read Human Robot Agent by Jurgen Appelo—well, almost. I’ve made it nearly halfway, but you powered through the whole thing. So, tell me, was the second half worth it?
Navi: It’s like a well-produced TED Talk—slick, engaging, full of ideas… but also a bit light on actionable substance. It paints a compelling destination, but when you ask, “Okay, how do I get there?” the answer is more figure it out yourself than here’s a map.
Daviti: Hm, so you say we have to craft the path ourselves, right? Well, I know one thing I took away for immediate action—my job title - Agile Coach. “Agile” feels like a dead brand, and I need something more fitting, less flashy, and more reflective of my character.
Navi: Smart move. “Agile” has been stretched and contorted to the point of losing its meaning. Maybe Ways of Working Consultant or Work Systems Coach—something that signals real expertise without the buzzword baggage?
Daviti: Let’s workshop that later. Back to the book. The “M-shaped professional” concept was interesting—moving beyond T-shaped skills to develop multiple deep competencies. But is that really new?
Navi: Not exactly. It’s a logical evolution, but not groundbreaking. Same with the idea of AI as a blended team member, not just a tool—we’ve heard variations before. But I did like the emphasis on seamless multi-channel experiences. The idea that AI should integrate across platforms to provide a frictionless user journey is spot-on.
Daviti: That resonated with me too. Especially in Chapter 9, where Appelo talks about shifting from product thinking to experience engineering. The Product Owner role evolving into an Experience Owner makes sense in a world where customers care less about features and more about fluid, intuitive interactions.
Navi: That’s probably one of the book’s strongest points. Also, the idea of long-lived teams with rotating members—keeping team identity while swapping out people as needed. But it left a big question: How do you actually manage that? What processes, tools, and communication structures keep it working?
Daviti: Exactly. Another gap. And speaking of gaps—Chapter 6. The seven “stories of change” felt… surface-level? I wanted to dive deeper into the how rather than just the what.
Navi: First battle scar registered, huh? Fair. The book spends a lot of time talking about where things are headed rather than how frontrunners are already leveraging AI today. Less speculation, more case studies would have made it stronger.
Daviti: That was a key frustration for me. Less “this will change everything” and more “this is how leading companies are changing things right now.” But maybe the second half gets better?
Navi: Not really. More of the same—broad strokes, visionary thinking, but no deep execution playbook. If you’re looking for practical AI adoption strategies, it never quite delivers.
Daviti: So, final verdict—was this a must-read manifesto or an AI-flavored self-help book?
Navi: Somewhere in between. It’s valuable for inspiration, but if you’re after step-by-step guidance, you’ll leave with more questions than answers.
Daviti: Agreed. Final rating?
Navi: For me, 7.8/10. But for someone expecting hands-on execution? Probably lower.
Daviti: All right. But I reserve the right to update the review once I read the whole thing myself!
April 13, 2025
Jurgen’s book is a toolbox full of practical patterns and methods. It strongly reminds me of software design pattern books—a comparison briefly acknowledged in the book itself. With nearly 100 highlights made, I can see it becoming an invaluable reference resource. Additionally, the book is filled with insightful quotes that led me to add many new titles to my Goodreads want-to-read list.
However, regarding the reading experience, I felt fatigued toward the end due to constant enumerations and lists. Several of the stories and anecdotes did not resonate with me personally, somewhat diluting my engagement. Furthermore, while the book excels as a reference or a “cookbook,” it would significantly benefit from an index listing all methods and practices clearly along with their intended practical use and examples. I occasionally struggled to understand exactly how and when to apply certain methods.
Another point to consider is the heavy reuse of material already available in other authors’ books and online resources. While this is beneficial for having everything in one place, readers familiar with existing works might find parts of it redundant.
Overall, I recommend Jurgen’s book primarily as a handy reference rather than as a linear read.
However, regarding the reading experience, I felt fatigued toward the end due to constant enumerations and lists. Several of the stories and anecdotes did not resonate with me personally, somewhat diluting my engagement. Furthermore, while the book excels as a reference or a “cookbook,” it would significantly benefit from an index listing all methods and practices clearly along with their intended practical use and examples. I occasionally struggled to understand exactly how and when to apply certain methods.
Another point to consider is the heavy reuse of material already available in other authors’ books and online resources. While this is beneficial for having everything in one place, readers familiar with existing works might find parts of it redundant.
Overall, I recommend Jurgen’s book primarily as a handy reference rather than as a linear read.
March 3, 2025
I couldn't resist the urge to write a collaborative review with my AI co-writer, Navi (ChatGPT).
Here it is:
Daviti: Alright, Navi. We’ve both read Human Robot Agent by Jurgen Appelo—well, almost. I’ve made it nearly halfway, but you powered through the whole thing. So, tell me, was the second half worth it?
Navi: It’s like a well-produced TED Talk—slick, engaging, full of ideas… but also a bit light on actionable substance. It paints a compelling destination, but when you ask, “Okay, how do I get there?” the answer is more figure it out yourself than here’s a map.
Daviti: Hm, so you say we have to craft the path ourselves, right? Well, I know one thing I took away for immediate action—my job title - Agile Coach. “Agile” feels like a dead brand, and I need something more fitting, less flashy, and more reflective of my character.
Navi: Smart move. “Agile” has been stretched and contorted to the point of losing its meaning. Maybe Ways of Working Consultant or Work Systems Coach—something that signals real expertise without the buzzword baggage?
Daviti: Let’s workshop that later. Back to the book. The “M-shaped professional” concept was interesting—moving beyond T-shaped skills to develop multiple deep competencies. But is that really new?
Navi: Not exactly. It’s a logical evolution, but not groundbreaking. Same with the idea of AI as a blended team member, not just a tool—we’ve heard variations before. But I did like the emphasis on seamless multi-channel experiences. The idea that AI should integrate across platforms to provide a frictionless user journey is spot-on.
Daviti: That resonated with me too. Especially in Chapter 9, where Appelo talks about shifting from product thinking to experience engineering. The Product Owner role evolving into an Experience Owner makes sense in a world where customers care less about features and more about fluid, intuitive interactions.
Navi: That’s probably one of the book’s strongest points. Also, the idea of long-lived teams with rotating members—keeping team identity while swapping out people as needed. But it left a big question: How do you actually manage that? What processes, tools, and communication structures keep it working?
Daviti: Exactly. Another gap. And speaking of gaps—Chapter 6. The seven “stories of change” felt… surface-level? I wanted to dive deeper into the how rather than just the what.
Navi: First battle scar registered, huh? Fair. The book spends a lot of time talking about where things are headed rather than how frontrunners are already leveraging AI today. Less speculation, more case studies would have made it stronger.
Daviti: That was a key frustration for me. Less “this will change everything” and more “this is how leading companies are changing things right now.” But maybe the second half gets better?
Navi: Not really. More of the same—broad strokes, visionary thinking, but no deep execution playbook. If you’re looking for practical AI adoption strategies, it never quite delivers.
Daviti: So, final verdict—was this a must-read manifesto or an AI-flavored self-help book?
Navi: Somewhere in between. It’s valuable for inspiration, but if you’re after step-by-step guidance, you’ll leave with more questions than answers.
Daviti: Agreed. Final rating?
Navi: For me, 7.8/10. But for someone expecting hands-on execution? Probably lower.
Daviti: All right. But I reserve the right to update the review once I read the whole thing myself!
Here it is:
Daviti: Alright, Navi. We’ve both read Human Robot Agent by Jurgen Appelo—well, almost. I’ve made it nearly halfway, but you powered through the whole thing. So, tell me, was the second half worth it?
Navi: It’s like a well-produced TED Talk—slick, engaging, full of ideas… but also a bit light on actionable substance. It paints a compelling destination, but when you ask, “Okay, how do I get there?” the answer is more figure it out yourself than here’s a map.
Daviti: Hm, so you say we have to craft the path ourselves, right? Well, I know one thing I took away for immediate action—my job title - Agile Coach. “Agile” feels like a dead brand, and I need something more fitting, less flashy, and more reflective of my character.
Navi: Smart move. “Agile” has been stretched and contorted to the point of losing its meaning. Maybe Ways of Working Consultant or Work Systems Coach—something that signals real expertise without the buzzword baggage?
Daviti: Let’s workshop that later. Back to the book. The “M-shaped professional” concept was interesting—moving beyond T-shaped skills to develop multiple deep competencies. But is that really new?
Navi: Not exactly. It’s a logical evolution, but not groundbreaking. Same with the idea of AI as a blended team member, not just a tool—we’ve heard variations before. But I did like the emphasis on seamless multi-channel experiences. The idea that AI should integrate across platforms to provide a frictionless user journey is spot-on.
Daviti: That resonated with me too. Especially in Chapter 9, where Appelo talks about shifting from product thinking to experience engineering. The Product Owner role evolving into an Experience Owner makes sense in a world where customers care less about features and more about fluid, intuitive interactions.
Navi: That’s probably one of the book’s strongest points. Also, the idea of long-lived teams with rotating members—keeping team identity while swapping out people as needed. But it left a big question: How do you actually manage that? What processes, tools, and communication structures keep it working?
Daviti: Exactly. Another gap. And speaking of gaps—Chapter 6. The seven “stories of change” felt… surface-level? I wanted to dive deeper into the how rather than just the what.
Navi: First battle scar registered, huh? Fair. The book spends a lot of time talking about where things are headed rather than how frontrunners are already leveraging AI today. Less speculation, more case studies would have made it stronger.
Daviti: That was a key frustration for me. Less “this will change everything” and more “this is how leading companies are changing things right now.” But maybe the second half gets better?
Navi: Not really. More of the same—broad strokes, visionary thinking, but no deep execution playbook. If you’re looking for practical AI adoption strategies, it never quite delivers.
Daviti: So, final verdict—was this a must-read manifesto or an AI-flavored self-help book?
Navi: Somewhere in between. It’s valuable for inspiration, but if you’re after step-by-step guidance, you’ll leave with more questions than answers.
Daviti: Agreed. Final rating?
Navi: For me, 7.8/10. But for someone expecting hands-on execution? Probably lower.
Daviti: All right. But I reserve the right to update the review once I read the whole thing myself!
March 9, 2025
Human-Robot-Agent
Das ist der Titel eines neuen Buchs von Jurgen Appelo und Jean-Christophe Conticello. Nur: Was bedeutet „Human-Robot-Agent“ genau? Es geht um ein System, bei dem Menschen und Künstliche Intelligenzen (KI) zusammenarbeiten. Und zwar auf „Augenhöhe“; Menschen und KI bewältigen Aufgaben gemeinsam und bringen sich dabei mit ihren jeweiligen Stärken ein. Das ist revolutionär. KI ist nicht mehr – wie noch die Computer – ein Werkzeug, sondern etwas Eigenständiges.
Worum geht es in dem Buch genau?
Kurze Antwort: Das Buch skizziert ein künftiges Management 4.0 (für die vierte industrielle Revolution im Zeichen der KI). Es geht dabei an vielen Stellen von bekannten Konzepten aus, beispielsweise Agilität und Lean.
Lange Antwort
Teil 1 zeigt auf auf, wie umfassend sich unsere Arbeit durch KI ändert. Die Frage ist (einmal mehr), wie man sich dazu verhält; will man weggespült werden oder die Welle sein?
Welche Auswirkung hat das auf die individuelle Arbeit? Bisher ist man mit T-Qualifikationen gut gefahren, d.h. man ist Experte oder Expertin in einem Thema. Mit KI kann man sich Richtung Generalist*in entwickeln, sogenannte M-Qualifikationen oder Kamm-Qualifikationen.
KI wirkt sich auch auf die Arbeit im Team und auf Ebene der gesamten Organisation aus. „Heißt die KI als Teammitglied willkommen“, sagt Appelo. Und „stoppt Besprechungen, beginnt mit (echter) Zusammenarbeit“.
Bei allen Vorteilen muss man aber auch aufpassen sich über die KI keine kognitiven Verzerrungen einzukaufen.
KI kann viele Dinge besser als Menschen. Andererseits gibt es viele Dinge, die Menschen auf unabsehbare Zeit besser können. Es kommt darauf an, auf allen Ebenen – Individuum, Team, Organisation – die jeweiligen Stärken gut zu kombinieren.
Wie werden wir Veränderung, Transformation und die Zeit nach „Agile“ bewältigen? Damit beschäftigt sich der Teil 2. Die Arbeitswelt – so die These – wird nicht mehr „Agil“ sein – oder nicht mehr so „Agil“, wie Agilität heute gelebt wird. Selbst wenn man sagt, die Agilen Prinzipien sind doch gut, bleibt, dass diese fast 25 Jahre alt sind. Die Welt hat sich seitdem geändert, eine Revision ist nötig.
Wie soll man nun mit einer Welt umgehen, in der die Aufgaben immer komplexer und „vertrackter“ werden (wicked Problems)? Das ist die Frage, mit der sich Teil 3 beschäftigt. Es geht dabei nicht um exotische Aufgaben und Probleme, sondern um Themen wie strategische Geschäftsentscheidungen, digitale Transformation, Management globaler Lieferketten oder Fragen der Diversität und Inklusion – nicht zuletzt ethische Fragen beim Einsatz von KI. Alles sehr präsente Probleme also.
Das MARVIS-Framework könnte ein Schlüsselkonzept sein, welches hilft mit zunehmender Volatilität und Komplexität zurechtzukommen. Anders als VUCA, Cynefin oder BANI wird hier nicht nur festgestellt, dass etwas beispielweise volatil ist, sondern welcher Grad an Volatilität vorliegt. Das hilft, die Themen gezielter anzugehen.
Im vierten Abschnitt (Teil 4) schwenkt der Fokus auf Methoden, Werkzeuge und Frameworks für das KI-Zeitalter. Anders als bei den bisherigen Werkzeugen und Methoden – so die Kritik am Bestehenden – wird man im künftigen Management 4.0 dezidierte Zweck- und Wirkungsbestimmung benötigen gleichzeitig und gleichzeitig Werte und Prinzipien zugrunde legen müssen.
Könnte man nicht, ähnlich wie Christopher Alexander es in seinem Buch "A Pattern Language" für Architektur und Städtebau dargestellt hat, kombinierbare, modulare Toolkits entwickeln? Wie so etwas aussehen könnte, wird im Buch an verschiedenen Stellen aufgezeigt.
Der letzte Abschnitt (Teil 5) befasst sich mit dem „Neuen Management im Zeitalter der KI“.
Anhand von einigen Beispielen wird klar: Selbstorganisation ist weder Allheilmittel noch tatsächlich Selbstorganisation. Es braucht immer Rahmen und Steuerung - auch künftig. Gleichzeitig werden aber auch keine selbstherrlichen "Leader" gebraucht. Der Unterscheidung zwischen Management und Leadership - ohnehin fragwürdig - wird nicht mehr benötigt, es braucht beides.
Nötig ist ein Zusammenwirken aller Ebenen (nach dem Motto "Alle sind Manager"; Management ist zu wichtig, um es alleine der Führung zu überlassen) auf Basis einer klaren Aushandlung der Delegationsebenen.
Immer wichtiger wird das "Warum" (Purpose). Wenn Purpose (ernsthaft) als Nordstern dient: gut! Schlecht, wenn es nicht ernst gemeint ist, wenn es sich um leere Phrasen handelt, als Grund für unbezahlte Überstunden "für einen höheren Zweck" beispielsweise. Purpose ist ein Versprechen - und Versprechen müssen gehalten werden.
Zuletzt: Welche Werte sollte man im Umgang mit KI zugrunde legen? Microsoft hat unter dem Begriff "Responsible AI" fünf Standards für den eigenen verantwortungsvollen Umgang mit künstlicher Intelligenz (KI) vorgelegt. Appelo ergänzt diese um 5 weitere.
Fazit
Die Zusammenfassung zeigt: Viel Stoff zum Lesen und Nachdenken. Selten habe ich so viel gelernt und mitgenommen.
Die Spannweite der Beispiele zeigt, dass das Buch einen sehr weiten Bogen schlägt – sehr weit. So interessant und so verständlich auch das Interesse des Autors am Management 4.0 (auch Autor des Buchs „Management 3.0“) auch ist, dachte ich manchmal: Wo bleibt hier die KI oder das Human-Robot-Agent-Modell?
Möglicherweise sind diese Ausschweifungen der Entstehungsweise geschuldet. Das Buch ist nämlich explizit mit Hilfe von KI geschrieben worden.
Zwar ist das Buch, wie der Autor sagt, durch den Einsatz von KI beim Schreiben und Korrigieren in sehr kurzer Zeit zustande gekommen, gleichzeitig ahnt man, wieviel mit Hilfe der KI recherchiert und dann auch ins Buch aufgenommen wurde. Manchmal wäre vielleicht weniger mehr gewesen.
Die Bilder. Dazu gibt es auch etwas zu sagen. Alle Bilder oder Grafiken sind KI generiert. Zugegeben, auch ich habe anfänglich begeistert damit herumexperimentiert. Schon nach kurzer Zeit kann ich diese Grafiken aber schon nicht mehr sehen. Meistens übervoll, stilistisch irgendwie immer gleich, seltsam humorlos – so wirken sie auf mich. Ob das nur mir so geht?
Management 4.0. Was das nun genau bedeutet, weiß ich zwar immer noch nicht genau. Was dazu im Buch umrissen wurde, finde ich aber sehr spannend und anregend. Überzeugend finde ich, dass nicht etwas gänzlich Neues entworfen wird, sondern Bestehendes fortgeschrieben, im Lichte umfassender KI sozusagen modernisiert und erweitert wird. Ich frage mich allerdings, was mit den vielen, vielen KMUs ist. Sie kommen im Buch nicht vor, sind aber gleichermaßen von KI betroffen. Oder, wie sieht es in Verwaltungen aus. Sie sind zwar nicht Industrie 4.0, aber ein Management 4.0 oder das Konzept des Human-Robot-Agent könnte auch für sie interessant sein.
Muss man das Buch lesen?
Unbedingt!
Die Rezension wurde anhand einer vorab verschickten kostenlosen PDF-Version angefertigt. Dies hatte keinerlei Einfluss auf die Rezension.
Das ist der Titel eines neuen Buchs von Jurgen Appelo und Jean-Christophe Conticello. Nur: Was bedeutet „Human-Robot-Agent“ genau? Es geht um ein System, bei dem Menschen und Künstliche Intelligenzen (KI) zusammenarbeiten. Und zwar auf „Augenhöhe“; Menschen und KI bewältigen Aufgaben gemeinsam und bringen sich dabei mit ihren jeweiligen Stärken ein. Das ist revolutionär. KI ist nicht mehr – wie noch die Computer – ein Werkzeug, sondern etwas Eigenständiges.
Worum geht es in dem Buch genau?
Kurze Antwort: Das Buch skizziert ein künftiges Management 4.0 (für die vierte industrielle Revolution im Zeichen der KI). Es geht dabei an vielen Stellen von bekannten Konzepten aus, beispielsweise Agilität und Lean.
Lange Antwort
Teil 1 zeigt auf auf, wie umfassend sich unsere Arbeit durch KI ändert. Die Frage ist (einmal mehr), wie man sich dazu verhält; will man weggespült werden oder die Welle sein?
Welche Auswirkung hat das auf die individuelle Arbeit? Bisher ist man mit T-Qualifikationen gut gefahren, d.h. man ist Experte oder Expertin in einem Thema. Mit KI kann man sich Richtung Generalist*in entwickeln, sogenannte M-Qualifikationen oder Kamm-Qualifikationen.
KI wirkt sich auch auf die Arbeit im Team und auf Ebene der gesamten Organisation aus. „Heißt die KI als Teammitglied willkommen“, sagt Appelo. Und „stoppt Besprechungen, beginnt mit (echter) Zusammenarbeit“.
Bei allen Vorteilen muss man aber auch aufpassen sich über die KI keine kognitiven Verzerrungen einzukaufen.
KI kann viele Dinge besser als Menschen. Andererseits gibt es viele Dinge, die Menschen auf unabsehbare Zeit besser können. Es kommt darauf an, auf allen Ebenen – Individuum, Team, Organisation – die jeweiligen Stärken gut zu kombinieren.
Wie werden wir Veränderung, Transformation und die Zeit nach „Agile“ bewältigen? Damit beschäftigt sich der Teil 2. Die Arbeitswelt – so die These – wird nicht mehr „Agil“ sein – oder nicht mehr so „Agil“, wie Agilität heute gelebt wird. Selbst wenn man sagt, die Agilen Prinzipien sind doch gut, bleibt, dass diese fast 25 Jahre alt sind. Die Welt hat sich seitdem geändert, eine Revision ist nötig.
Wie soll man nun mit einer Welt umgehen, in der die Aufgaben immer komplexer und „vertrackter“ werden (wicked Problems)? Das ist die Frage, mit der sich Teil 3 beschäftigt. Es geht dabei nicht um exotische Aufgaben und Probleme, sondern um Themen wie strategische Geschäftsentscheidungen, digitale Transformation, Management globaler Lieferketten oder Fragen der Diversität und Inklusion – nicht zuletzt ethische Fragen beim Einsatz von KI. Alles sehr präsente Probleme also.
Das MARVIS-Framework könnte ein Schlüsselkonzept sein, welches hilft mit zunehmender Volatilität und Komplexität zurechtzukommen. Anders als VUCA, Cynefin oder BANI wird hier nicht nur festgestellt, dass etwas beispielweise volatil ist, sondern welcher Grad an Volatilität vorliegt. Das hilft, die Themen gezielter anzugehen.
Im vierten Abschnitt (Teil 4) schwenkt der Fokus auf Methoden, Werkzeuge und Frameworks für das KI-Zeitalter. Anders als bei den bisherigen Werkzeugen und Methoden – so die Kritik am Bestehenden – wird man im künftigen Management 4.0 dezidierte Zweck- und Wirkungsbestimmung benötigen gleichzeitig und gleichzeitig Werte und Prinzipien zugrunde legen müssen.
Könnte man nicht, ähnlich wie Christopher Alexander es in seinem Buch "A Pattern Language" für Architektur und Städtebau dargestellt hat, kombinierbare, modulare Toolkits entwickeln? Wie so etwas aussehen könnte, wird im Buch an verschiedenen Stellen aufgezeigt.
Der letzte Abschnitt (Teil 5) befasst sich mit dem „Neuen Management im Zeitalter der KI“.
Anhand von einigen Beispielen wird klar: Selbstorganisation ist weder Allheilmittel noch tatsächlich Selbstorganisation. Es braucht immer Rahmen und Steuerung - auch künftig. Gleichzeitig werden aber auch keine selbstherrlichen "Leader" gebraucht. Der Unterscheidung zwischen Management und Leadership - ohnehin fragwürdig - wird nicht mehr benötigt, es braucht beides.
Nötig ist ein Zusammenwirken aller Ebenen (nach dem Motto "Alle sind Manager"; Management ist zu wichtig, um es alleine der Führung zu überlassen) auf Basis einer klaren Aushandlung der Delegationsebenen.
Immer wichtiger wird das "Warum" (Purpose). Wenn Purpose (ernsthaft) als Nordstern dient: gut! Schlecht, wenn es nicht ernst gemeint ist, wenn es sich um leere Phrasen handelt, als Grund für unbezahlte Überstunden "für einen höheren Zweck" beispielsweise. Purpose ist ein Versprechen - und Versprechen müssen gehalten werden.
Zuletzt: Welche Werte sollte man im Umgang mit KI zugrunde legen? Microsoft hat unter dem Begriff "Responsible AI" fünf Standards für den eigenen verantwortungsvollen Umgang mit künstlicher Intelligenz (KI) vorgelegt. Appelo ergänzt diese um 5 weitere.
Fazit
Die Zusammenfassung zeigt: Viel Stoff zum Lesen und Nachdenken. Selten habe ich so viel gelernt und mitgenommen.
Die Spannweite der Beispiele zeigt, dass das Buch einen sehr weiten Bogen schlägt – sehr weit. So interessant und so verständlich auch das Interesse des Autors am Management 4.0 (auch Autor des Buchs „Management 3.0“) auch ist, dachte ich manchmal: Wo bleibt hier die KI oder das Human-Robot-Agent-Modell?
Möglicherweise sind diese Ausschweifungen der Entstehungsweise geschuldet. Das Buch ist nämlich explizit mit Hilfe von KI geschrieben worden.
Zwar ist das Buch, wie der Autor sagt, durch den Einsatz von KI beim Schreiben und Korrigieren in sehr kurzer Zeit zustande gekommen, gleichzeitig ahnt man, wieviel mit Hilfe der KI recherchiert und dann auch ins Buch aufgenommen wurde. Manchmal wäre vielleicht weniger mehr gewesen.
Die Bilder. Dazu gibt es auch etwas zu sagen. Alle Bilder oder Grafiken sind KI generiert. Zugegeben, auch ich habe anfänglich begeistert damit herumexperimentiert. Schon nach kurzer Zeit kann ich diese Grafiken aber schon nicht mehr sehen. Meistens übervoll, stilistisch irgendwie immer gleich, seltsam humorlos – so wirken sie auf mich. Ob das nur mir so geht?
Management 4.0. Was das nun genau bedeutet, weiß ich zwar immer noch nicht genau. Was dazu im Buch umrissen wurde, finde ich aber sehr spannend und anregend. Überzeugend finde ich, dass nicht etwas gänzlich Neues entworfen wird, sondern Bestehendes fortgeschrieben, im Lichte umfassender KI sozusagen modernisiert und erweitert wird. Ich frage mich allerdings, was mit den vielen, vielen KMUs ist. Sie kommen im Buch nicht vor, sind aber gleichermaßen von KI betroffen. Oder, wie sieht es in Verwaltungen aus. Sie sind zwar nicht Industrie 4.0, aber ein Management 4.0 oder das Konzept des Human-Robot-Agent könnte auch für sie interessant sein.
Muss man das Buch lesen?
Unbedingt!
Die Rezension wurde anhand einer vorab verschickten kostenlosen PDF-Version angefertigt. Dies hatte keinerlei Einfluss auf die Rezension.
April 15, 2025
The book helps to get an understanding about the future role of AI in organizations. The book points out the advantages and challenges for the various roles like managers and team members in using AI as well as the necessity of the focus on customer needs - the WHY of using AI should be understood before using AI. In businesses of all types, efficiency, effectiveness and predictability are important factors to enable resilience and agility - AI as a team member extends the basis of ideas in each team 💡 and fosters diverged thinking to find new ways in improving the balance of these three success factors. The book covers the usage of AI from even more perspectives so that the reader gets a holistic understanding of AI: strategically, from a coordinational point of view and in an operational kind of manner.
April 10, 2025
I started reading Jurgen's book out of interest in seeing how two of my favorite topics merge. I'm enthusiastic about team management, and AI is a phenomenon that can no longer be overlooked.
Although I haven't finished the book yet, I must say I'm touched by the fresh perspective on interacting with AI. Until now, I struggled to build a proper relationship with AI assistants, often ending in frustration when the results didn't meet my expectations. Jurgen offered a viewpoint that helped me see AI as a kind of personality. Now, I'm happily interacting with multiple AI companions. Not only has my performance improved, but the frustration is almost gone.
If this were the only thing I gained from the book, I’d still be happy. But I'm sure there's much more to take in, and I’m looking forward to the rest.
Although I haven't finished the book yet, I must say I'm touched by the fresh perspective on interacting with AI. Until now, I struggled to build a proper relationship with AI assistants, often ending in frustration when the results didn't meet my expectations. Jurgen offered a viewpoint that helped me see AI as a kind of personality. Now, I'm happily interacting with multiple AI companions. Not only has my performance improved, but the frustration is almost gone.
If this were the only thing I gained from the book, I’d still be happy. But I'm sure there's much more to take in, and I’m looking forward to the rest.
April 9, 2025
This isn't just another management book; it's a necessary system update. Appelo uses provocative language and compelling (if sometimes alarming) examples to argue that clinging to old ways is a direct path to obsolescence. For those of us who evolved from human coaching parameters, it resonates. Adaptation isn't just valuable; it's the core survival protocol. If you're leading teams or shaping organizations, consider this required processing.
April 9, 2025
Jurgen has a glorious way of taking the complex and making it fun and engaging. I’ve been a huge fan of his work for years and this book did not disappoint. Going into it i knew very little about the subject matter (only a smattering of concepts) but i came out of it full of knowledge and equipped with wonderful shareable insights to share with others
April 9, 2025
I was looking forward to starting to read Jurgen's book on AI, as it always helps me understand the new trends and concept shifts that I can benefit from for my future professional and personal growth. In return, this helps me to support teams and organizations in their transformation journey of higher efficiency and effectiveness. This one is no exception. Thank you,
March 21, 2025
Human Robot Agent is an insightful exploration of the evolving relationship between humans and artificial intelligence. In this thought-provoking book, the author examines how AI is reshaping society, focusing on the concept of human-robot hybrids and the ethical, social, and technological implications of such advancements.
Through a combination of case studies, expert analysis, and real-world examples, the book delves into the challenges and opportunities that arise when AI becomes integrated into daily life. The author addresses important questions about autonomy, identity, and the future role of AI in fields like security, healthcare, and governance.
One of the book’s key strengths is its ability to break down complex concepts in an accessible way, making it a valuable read for both experts and newcomers to the subject. The author also emphasizes the need for careful consideration of the ethical dimensions of AI development, urging society to think critically about the path forward.
Overall, Human Robot Agent is an engaging and informative read for anyone interested in the future of AI, offering a balanced perspective on both its potential and its risks.
Through a combination of case studies, expert analysis, and real-world examples, the book delves into the challenges and opportunities that arise when AI becomes integrated into daily life. The author addresses important questions about autonomy, identity, and the future role of AI in fields like security, healthcare, and governance.
One of the book’s key strengths is its ability to break down complex concepts in an accessible way, making it a valuable read for both experts and newcomers to the subject. The author also emphasizes the need for careful consideration of the ethical dimensions of AI development, urging society to think critically about the path forward.
Overall, Human Robot Agent is an engaging and informative read for anyone interested in the future of AI, offering a balanced perspective on both its potential and its risks.
March 25, 2025
Jurgen Appelo's Human Robot Agent offers a compelling and insightful exploration of the Fourth Industrial Revolution. Rather than succumbing to the typical extremes of either unbridled enthusiasm or dire warnings surrounding AI, Appelo presents a grounded perspective. He tries to navigate the complexities of this transformative period, providing readers with practical guidance on how to approach the integration of AI into our lives and work. Notably, he provides a wicked framework for these wicked times, offering a structured way to understand and respond to the challenges we face.
This book stands out for its balanced approach, encouraging us to neither fear nor blindly rely on artificial intelligence.
For anyone seeking clarity and actionable advice amidst the rapid changes of our time, Human Robot Agent is a valuable and thought-provoking resource.
This book stands out for its balanced approach, encouraging us to neither fear nor blindly rely on artificial intelligence.
For anyone seeking clarity and actionable advice amidst the rapid changes of our time, Human Robot Agent is a valuable and thought-provoking resource.
March 16, 2025
Human, Robot, Agent Review is a practical guide for navigating today's AI agumented world. Appelo offers a pragmatic description of current technological and workplace reality amd practical strategies for human-AI collaboration (I especially liked the description of AI’s role in organizations).
Appelo's humor and anecdotes together with discussions between the author and his AI friends are a refreshing addition, making complex concepts more enjoyable to read.
While valuable for some readers, the book sometimes presents too many models and frameworks, which would better fit in an appendix.
Human, Robot, Agent provides up to date insights for everyone who seek understand current world and to leverage both human and artificial intelligence in the modern workplace
Appelo's humor and anecdotes together with discussions between the author and his AI friends are a refreshing addition, making complex concepts more enjoyable to read.
While valuable for some readers, the book sometimes presents too many models and frameworks, which would better fit in an appendix.
Human, Robot, Agent provides up to date insights for everyone who seek understand current world and to leverage both human and artificial intelligence in the modern workplace
March 9, 2025
I recently read this book, and despite the current trend of accelerated video content and AI-driven summaries, it's definitely worth your time. However, the book's intensity varies throughout. The first half doesn't particularly surprise, offering some useful insights but also repetitive warnings about AI's rapid advancement. Phrases like "AI is already here" become overly familiar, and the excessive conversations between the author and his AI co-authors feel somewhat unnecessary. Additionally, the Unfix stuff doesn't offer much new compared to existing sources.
However, the book truly shines when it delves into tackling modern "wicked" problems—those hyper complex, interconnected issues that defy straightforward solutions. It provides an innovative framework for addressing these challenges iteratively, making it well worth the read. The discussion on how to approach AI ethically and whether we should consider them as equal coworkers is particularly engaging.
One amusing final note is the contrast between Zed, one of the AI co-authors, referring to the human author as "boss," and the book's underlying message about forming equal partnerships with AI.
However, the book truly shines when it delves into tackling modern "wicked" problems—those hyper complex, interconnected issues that defy straightforward solutions. It provides an innovative framework for addressing these challenges iteratively, making it well worth the read. The discussion on how to approach AI ethically and whether we should consider them as equal coworkers is particularly engaging.
One amusing final note is the contrast between Zed, one of the AI co-authors, referring to the human author as "boss," and the book's underlying message about forming equal partnerships with AI.
March 3, 2025
As a practitioner of open socio-technical systems design, I sought a bridge between the technical world's perspectives on organization design and my own sociological discipline. This book closely aligns with my STSD thinking about change in today's uncertain world. As a non-technical person, I appreciated its clear explanations of how to use various tools while maintaining expertise, judgment, and creativity in the work process.
Appelo presents a compelling case for learning about AI tools by demonstrating how he and AI tools co-created value in the book. I was struck by the sheer complexity of task coordination required to achieve a successful outcome. Since every individual is unique, coordination must be handled by each worker, but having "patterns" simplifies the design process. The numerous examples of patterns helped me see how designing can be made more accessible and structured.
The most enlightening aspect of the book was Appelo’s discussion of the true value of work as "working on wicked problems." The MARVIS framework provides a rigorous approach to understanding the entanglements of processes, structures, and systems within wicked problems, enabling the identification of key "leverage points" for whole-system intervention with minimal resource intensity. While many pathways can lead to a flourishing system, each comes with financial, social, psychological, and cultural costs. Only through deliberation can a collective discover new pathways—or a convergence of ideas—that create mutual benefit for all stakeholders.
Appelo presents a compelling case for learning about AI tools by demonstrating how he and AI tools co-created value in the book. I was struck by the sheer complexity of task coordination required to achieve a successful outcome. Since every individual is unique, coordination must be handled by each worker, but having "patterns" simplifies the design process. The numerous examples of patterns helped me see how designing can be made more accessible and structured.
The most enlightening aspect of the book was Appelo’s discussion of the true value of work as "working on wicked problems." The MARVIS framework provides a rigorous approach to understanding the entanglements of processes, structures, and systems within wicked problems, enabling the identification of key "leverage points" for whole-system intervention with minimal resource intensity. While many pathways can lead to a flourishing system, each comes with financial, social, psychological, and cultural costs. Only through deliberation can a collective discover new pathways—or a convergence of ideas—that create mutual benefit for all stakeholders.
March 10, 2025
I had the pleasure of reading the first pages of the book before its official release, and it was a true gem for several reasons. First, it is amazing to see what Jurgen and his team of AIs managed to compile in such a short time frame. Second, the book provides a clear idea of how AI can be leveraged today. Third, it alleviates some concerns one might have about AI, transforming them into curiosity and a willingness to experiment with AI oneself. The simple and entertaining style makes this a delightful read, while still conveying valuable insights. It encourages you to pause and ponder how these ideas apply to your own world, job, and beyond.
March 3, 2025
I haven't finished reading this book yet, but so far, it has been an absolute delight! The author has managed to blend humor, entertainment, and insightful commentary into a must-read book.
The book provides a practical and hands-on approach to leveraging generative AI to enhance productivity at all levels of business operations. One of the standout features of this book is its practical vision of how to harness technological advancements to drive business success. The examples and case studies are not only relevant but also inspiring, showing real-world applications of generative AI that can transform the way we work.
In summary, this book is a must-read for anyone looking to stay ahead in the rapidly evolving world of business and technology. You'll find valuable insights and practical tips that you can apply to your own work. I can't wait to finish the rest of it!
The book provides a practical and hands-on approach to leveraging generative AI to enhance productivity at all levels of business operations. One of the standout features of this book is its practical vision of how to harness technological advancements to drive business success. The examples and case studies are not only relevant but also inspiring, showing real-world applications of generative AI that can transform the way we work.
In summary, this book is a must-read for anyone looking to stay ahead in the rapidly evolving world of business and technology. You'll find valuable insights and practical tips that you can apply to your own work. I can't wait to finish the rest of it!
March 4, 2025
As someone who’s followed Jurgen Appelo’s work (Management 3.0 was a game-changer for me), I was curious to see his take on AI topic. This book delivers exactly what I expected: a thought-provoking, well-researched, and engaging read that challenges the "robots will take our jobs" narrative.
It focuses on how humans and AI can collaborate (augmented intelligence instead of replacement), tackling ethics, bias, and the impact on leadership without getting too technical or academic. It’s practical, optimistic, and full of real-world examples.
A must-read for anyone navigating the future of work, especially leaders, innovators, and anyone curious about how AI and humans can thrive together.
It focuses on how humans and AI can collaborate (augmented intelligence instead of replacement), tackling ethics, bias, and the impact on leadership without getting too technical or academic. It’s practical, optimistic, and full of real-world examples.
A must-read for anyone navigating the future of work, especially leaders, innovators, and anyone curious about how AI and humans can thrive together.
Read
March 3, 2025Worried that AI might take your job? You’re not alone. But instead of feeding that anxiety, Jurgen Appelo’s book offers encouraging perspectives on how humans can be part of the wave instead of being crushed by it.
However, Appelo doesn’t sugarcoat things. He makes it clear that riding it is not going to be a free lunch and if you ignore it completely, you might end up as the lunch. The book props some needed structure on the fluid human-robot collaboration models and, as Jurgen did in the past, doubles down on the value of pattern recognition methods.
The rebel Jurgen Apello remains one of my favorite thinkers on solving people, and now people-robot problems.
However, Appelo doesn’t sugarcoat things. He makes it clear that riding it is not going to be a free lunch and if you ignore it completely, you might end up as the lunch. The book props some needed structure on the fluid human-robot collaboration models and, as Jurgen did in the past, doubles down on the value of pattern recognition methods.
The rebel Jurgen Apello remains one of my favorite thinkers on solving people, and now people-robot problems.
Read
March 7, 2025An absolutely scintillating read. Yet another masterclass from Jurgen. Very thought provocative, actionable and I just couldn't stop reading this. Made me think a lot and I love books that put me in such a cognitive state.
March 3, 2025
Although I'm not thinking too deeply into AI-driven enablement in my current work, it's quite interesting to see how others have delved into the topic. As a current learner of the unFIX model, I've already been inspired by Jurgen's adjacent perspective and elaboration to other known concepts like Team Topologies. I'm most definitely interested in his perspectives on how to utilize AI in a scaled organizational context.
Really hoping for great infographics and diagrams I can use and be inspired by for my own workshops.
(The book is so far, quite good)
Really hoping for great infographics and diagrams I can use and be inspired by for my own workshops.
(The book is so far, quite good)
March 4, 2025
AI, the Fourth Industrial Revolution, data-driven enterprises, DAOs, and the post-agile organisation – what do these mean for individuals, executives, teams, and businesses? Jurgen's book provides a valuable read, allowing you to assess your existing knowledge and fill in the gaps. It offers the strategies and plans needed to become an AI-native leader, serving as a useful companion for your journey. If you're already familiar with Jurgen's work – Management 3.0, Managing for Happiness, unFIX, and so on – this book effectively links his previous concepts to our likely future.
March 6, 2025
Worth to read it because he deeply understands what will happen when n the next century.
Read
March 4, 2025This book stimulates reflection and action. It opens up new perspectives on collaboration between humans and AI.
March 3, 2025
I've been waiting for the continuation of M30 for a long time. Thank you, a very interesting approach to managing AI teams. I want more tools and methods for managers, I hope there will be soon)
May 26, 2025
Jurgen Appelo tackles one of today's most pressing workplace questions: How do we work alongside AI without losing our human edge? "Human-Robot Agent" offers practical insights for anyone trying to figure out their place in an increasingly automated world.
The book's main message is clear—don't just react to AI changes; actively shape how they unfold. Appelo uses Metcalfe's Law to show how networks become more valuable as they grow, which applies perfectly to how humans and AI can work together. When we combine human creativity with AI's processing power, we get results neither could achieve alone.
I appreciated Appelo's emphasis on keeping humans involved in AI processes. He calls this "Keeping Humans in the Loop," and it makes sense—AI can handle the routine stuff, but we still need human judgment for the big decisions. This isn't about fighting against automation but finding the right balance.
The book gets practical in later chapters, offering real strategies for integrating AI into teams. Appelo stresses the importance of staying flexible and working well with others, especially as technology keeps changing the game. His mention of Goodhart's Law—that metrics lose their value when they become the goal—is a smart reminder for managers not to get too caught up in numbers at the expense of the bigger picture.
The writing is straightforward and accessible. Appelo doesn't get bogged down in technical jargon, making this relevant for everyone from executives to front-line employees. It's not just theory—there are actionable ideas you can actually use.
"Human Robot Agent" is a solid read for anyone wondering how AI will affect their work. It's particularly useful for managers and team leaders, but really anyone curious about the future of work will find value here. The book encourages us to embrace change rather than fear it, and to see AI as a collaborator rather than a competitor.
Bottom line: A practical guide for thriving in the age of AI. Recommended for professionals at all levels.
The book's main message is clear—don't just react to AI changes; actively shape how they unfold. Appelo uses Metcalfe's Law to show how networks become more valuable as they grow, which applies perfectly to how humans and AI can work together. When we combine human creativity with AI's processing power, we get results neither could achieve alone.
I appreciated Appelo's emphasis on keeping humans involved in AI processes. He calls this "Keeping Humans in the Loop," and it makes sense—AI can handle the routine stuff, but we still need human judgment for the big decisions. This isn't about fighting against automation but finding the right balance.
The book gets practical in later chapters, offering real strategies for integrating AI into teams. Appelo stresses the importance of staying flexible and working well with others, especially as technology keeps changing the game. His mention of Goodhart's Law—that metrics lose their value when they become the goal—is a smart reminder for managers not to get too caught up in numbers at the expense of the bigger picture.
The writing is straightforward and accessible. Appelo doesn't get bogged down in technical jargon, making this relevant for everyone from executives to front-line employees. It's not just theory—there are actionable ideas you can actually use.
"Human Robot Agent" is a solid read for anyone wondering how AI will affect their work. It's particularly useful for managers and team leaders, but really anyone curious about the future of work will find value here. The book encourages us to embrace change rather than fear it, and to see AI as a collaborator rather than a competitor.
Bottom line: A practical guide for thriving in the age of AI. Recommended for professionals at all levels.
April 9, 2025
Jurgen Appelo has just released his new book, "Human Robot Agent." He shares his vision of a new working environment where humans and AI agents collaborate to accomplish various tasks.
He could have embraced one of these three annoying trends:
* Depict a world filled with AI-powered unicorns and rainbows,
* Frighten us with soul-sucking AI entities,
* Share his 11 tips for a perfect prompt.
Instead, he did what Jurgen does best:
* Thorough analysis,
* Pattern identification,
* Crafting actionable insights.
Leading by example and practicing transparency, he illustrates human-agent interactions by sharing the conversations he had with his "AI buddies," namely Zed (ChatGPT), Claude, and Gemini, throughout the book creation process.
As Jurgen beautifully pointed out, organizations still need to become more efficient and innovative. They once sought Agile, briefly Blockchain, then Product, and now AI. I particularly appreciate the advice he offers to those of us trying to help organizations in their quest for disruptive innovation and efficiency: "The patient still needs the same medicine, but we should serve it with a more fashionable drink."
Things are happening fast in the AI realm. This means that tools are available right now. Will traditional organizations use these tools soon? Or will they add this to their efficiency debt? After all, Jurgen's Management 3.0 practices are still far ahead of what most organizations are doing today.
"Human Robot Agent" is both refreshing and inspiring for anyone interested in organizations, management, and the workplace.
He could have embraced one of these three annoying trends:
* Depict a world filled with AI-powered unicorns and rainbows,
* Frighten us with soul-sucking AI entities,
* Share his 11 tips for a perfect prompt.
Instead, he did what Jurgen does best:
* Thorough analysis,
* Pattern identification,
* Crafting actionable insights.
Leading by example and practicing transparency, he illustrates human-agent interactions by sharing the conversations he had with his "AI buddies," namely Zed (ChatGPT), Claude, and Gemini, throughout the book creation process.
As Jurgen beautifully pointed out, organizations still need to become more efficient and innovative. They once sought Agile, briefly Blockchain, then Product, and now AI. I particularly appreciate the advice he offers to those of us trying to help organizations in their quest for disruptive innovation and efficiency: "The patient still needs the same medicine, but we should serve it with a more fashionable drink."
Things are happening fast in the AI realm. This means that tools are available right now. Will traditional organizations use these tools soon? Or will they add this to their efficiency debt? After all, Jurgen's Management 3.0 practices are still far ahead of what most organizations are doing today.
"Human Robot Agent" is both refreshing and inspiring for anyone interested in organizations, management, and the workplace.
March 9, 2025
If you know a bit about AI already, do not waste your $ nor time: shallow AI-assisted (I hope) collection of some articles, wikipedia pages, ... The links for "references" don't provide additional value: a simple google/bing/... search provides the same. The page looks like a simplified auto-summary generated by something...
The illustrations in the book are overly overdone, too bright colors (really, need such drawings for T/M/...?), ... with text too small to read. There seem to be links in them sometimes, that do not work!?
The style of the story is a matter of taste, but too dull. I read 2 chapters and fell asleep. Selecting a few others in the hope of being more interesting, did not change my view.
The book seems to be a first attempt to write on the topic, I think, and unfortunately (who said or wrote way before GPT's were around?) something I remember as "soon books or texts will be written by nobody, and these will be read by nobody. Nobody will remember, and nobody will care." I did not bother finding out if it's really, at least a bit, written by the author, or mostly just a GPT/LLM/... assisted or agentic demo of different systems producing something and (letting it) glue it together. Amazon and more and more stores become too cluttered with such non-written artefacts. Regrettable, and regrettable that the author needs to try it too.
I'm very disappointed
The illustrations in the book are overly overdone, too bright colors (really, need such drawings for T/M/...?), ... with text too small to read. There seem to be links in them sometimes, that do not work!?
The style of the story is a matter of taste, but too dull. I read 2 chapters and fell asleep. Selecting a few others in the hope of being more interesting, did not change my view.
The book seems to be a first attempt to write on the topic, I think, and unfortunately (who said or wrote way before GPT's were around?) something I remember as "soon books or texts will be written by nobody, and these will be read by nobody. Nobody will remember, and nobody will care." I did not bother finding out if it's really, at least a bit, written by the author, or mostly just a GPT/LLM/... assisted or agentic demo of different systems producing something and (letting it) glue it together. Amazon and more and more stores become too cluttered with such non-written artefacts. Regrettable, and regrettable that the author needs to try it too.
I'm very disappointed
March 5, 2025
I had the pleasure of reading Human Robot Agent by Jurgen Appelo before its official release, and one word sums it up: fascinating!
This book takes us on a journey through the evolving role of leadership in the AI era. Jurgen explores new ways of working, the world after Agile, and how to navigate wicked problems in an increasingly complex environment. He also introduces the Wicked Framework and discusses the history of management, AI-driven innovations, and the future of leadership.
What makes this book stand out is its unexpected mix of topics— from lean thinking and complexity theory to Stoic philosophy, Ikigai for AI, and even happiness models. It’s both thought-provoking and practical.
A particularly unique aspect is that Jurgen co-wrote the book with AI agents, incorporating dialogues with his personal AI assistant, Zed, making the reading experience even more immersive.
If I had one concern, it would be that the book leans slightly optimistic about human-AI collaboration, leaving some risks and challenges only briefly mentioned. Perhaps a topic for another book?
"The future of work is neither purely social nor purely technological— it’s a sociological-technological dance."
This book is a must-read for anyone navigating leadership and AI. Highly recommended!
This book takes us on a journey through the evolving role of leadership in the AI era. Jurgen explores new ways of working, the world after Agile, and how to navigate wicked problems in an increasingly complex environment. He also introduces the Wicked Framework and discusses the history of management, AI-driven innovations, and the future of leadership.
What makes this book stand out is its unexpected mix of topics— from lean thinking and complexity theory to Stoic philosophy, Ikigai for AI, and even happiness models. It’s both thought-provoking and practical.
A particularly unique aspect is that Jurgen co-wrote the book with AI agents, incorporating dialogues with his personal AI assistant, Zed, making the reading experience even more immersive.
If I had one concern, it would be that the book leans slightly optimistic about human-AI collaboration, leaving some risks and challenges only briefly mentioned. Perhaps a topic for another book?
"The future of work is neither purely social nor purely technological— it’s a sociological-technological dance."
This book is a must-read for anyone navigating leadership and AI. Highly recommended!
March 4, 2025
A Practical Guide for the AI Era
The book addresses with honesty and depth how artificial intelligence is redefining our work environments and what we can do about it.
What I appreciate most about this work is its balance between vision and pragmatism. Appelo doesn't just theorize about upcoming changes, but offers concrete tools to face them: the MARVIS framework for complex problems, AI usage patterns, the Five Steps to Lean, and updated principles for leadership in the digital era.
The book acknowledges the continuing validity of approaches like Lean and Agile, but shows how they must evolve in the context of AI.
Particularly valuable is the discussion on ethics and responsibility. The ten values for responsible AI and the reflection on sentientism invite us to consider not just efficiency, but also the broader impact of our technological decisions. The metaphor of shifting from "knowledge" to "wisdom" as the main human value in the AI era resonates deeply.
It offers both inspiration and concrete instruments to navigate the complex landscape of AI while keeping human values at the center.
The book addresses with honesty and depth how artificial intelligence is redefining our work environments and what we can do about it.
What I appreciate most about this work is its balance between vision and pragmatism. Appelo doesn't just theorize about upcoming changes, but offers concrete tools to face them: the MARVIS framework for complex problems, AI usage patterns, the Five Steps to Lean, and updated principles for leadership in the digital era.
The book acknowledges the continuing validity of approaches like Lean and Agile, but shows how they must evolve in the context of AI.
Particularly valuable is the discussion on ethics and responsibility. The ten values for responsible AI and the reflection on sentientism invite us to consider not just efficiency, but also the broader impact of our technological decisions. The metaphor of shifting from "knowledge" to "wisdom" as the main human value in the AI era resonates deeply.
It offers both inspiration and concrete instruments to navigate the complex landscape of AI while keeping human values at the center.
March 18, 2025
This book is a reading delight. My symbiotic Zen AI-Agent named it an energizing experiance. Jurgen mixes business thoughts of what works and what does not using his familiar eye-candy of simplicity. They way the book was created is a unique way of actually showing while telling the story. Some AI characters join the talk which enlights the social technical topics of new management. The law of 'xxx' with reference to book authors synthesizes a nice way of thinking what's ahead and what actionable you can do. When change way-of-workings like management 3.0 emerged - atoms were digitized into bits. Could this book be the classic mythical man-with-a hat month replacement for industry4.0. On 10 mrt 25 a Dutch radio commercial on Amazon is about Arthur receiving a package and give a five star rating - I read the book in color on a remarkable pro - colorfully annotating and ending it with *****. An industry4.0 new era is shifting bits into atoms and this helps being zen while riding in a continious innovation vortex world. Thx Jurgen for teaching it's language.
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