Cashing in: Make More Money, Get a Promotion, Love Your Job

by John Tschohl

This fact-filled, powerful book by service industry entrepreneur and self-made success story John Tschohl will tell you everything you need to know. This first-of-its-kind book for the service industry professional is packed with valuable information in a clear-cut, hands-on format. You will quickly learn -Capitalize on opportunities for career advancements integrate self-improvement thinking with key service concepts Get the attitude through powerful affirmation techniques Establish well defined objectives for gratifying financial goals Gain responsive win-win relationships with your managers and customers Create strategies for accomplishment and recognition...and hundreds of other techniques so you too can CA$H IN and WIN.

187 pages, Paperback

First published March 15, 1994

About the author

John Tschohl is an author, speaker and service strategist. He wrote the world's first customer service program, Feelings which was released in January 1980. Millions of people across the world have gone through his programs in over 9 languages and 40 countries.

Time, Entrepreneur and USA Today call him a "Customer Service Guru." John has been writing on customer service longer than anyone else in the world.He was a self-made millionaire by age 30.

He is the author of 8 books on customer service, motivation, self-help and service strategy. His new book Relentless was just released. Achieving Excellence Through Customer Service is in its 13th Edition, His other books are Moving Up, Empowerment: A Way of Life, Loyal for Life, Cashing In, The Customer is Boss and e-Service