A good book in want of a good editor to organise it. Well, maybe to address Phil Hammond's acronym creating addiction too. (Sorry Phil, that's starting feedback with a negative which you've told us not to do...)
It is a modern version of the kind of book many households used to keep on their shelves. Less of an A-Z of diseases or guide to symptoms than a health and illness companion through life, a guide to getting the best out of the National Health Service. Its heart couldn't be in a better place. I question the impact of some of the choices he makes to express his ideas: for example, in a section talking about home birth which I believe was intended to stress that it is a safe option which should be better supported, the only two stories he chooses to tell are dramatic and scary transfers - which make good points which are irrelevant to planned place of birth. He writes about his work with Action for Young People with ME... yet uses the term chronic fatigue syndrome preferentially. The book jumps about an awful lot and valuable emergency information is buried where it would be inaccessible at point of need. Further references are also scattered.
The book is strong on it being your life and should be your choices, that whilst we might sometimes be failed by the system we have responsibilities too and shows by a variety of examples where people have got second opinions, declined treatment, been creative, been assertive. I was particularly moved by the piece by the mother of a child who might have had proton beam therapy in the US... but who stayed and had the radiotherapy offered by the NHS because of the family circumstances (not a funding issue) at the time and who now lives with some of the adverse effects of that treatment.
Phil Hammond is full of a robust and useful compassion (rightly to his colleagues as well as the rest of us) In this book there's none of the smart alecky smugness you get from than certain otherwise excellent writers in this area, and the things he has to say deserve presenting in a way which will be read and referred to often.