Management Spotlight: Communication

by S.L. Young

This Management Spotlight addresses the reasons that communication is important, obstacles to communication, the differences between hearing and listening, along with suggestions to improve communication.

Additional Management Spotlight topics: Belief, Negotiation, Time Management, and Workplace Bullying

47 pages, Kindle Edition

First published May 22, 2014

About the author

Mr. Young graduated from the American University in Washington, D.C. with a Bachelor of Science in Business Administration degree in International Business with a marketing concentration. He also graduated from The George Washington University in Washington, D.C. with the following degrees: Master of Business Administration in Finance and Investments with a human resources concentration and a Master of Science in Project Management.

Mr. Young's professional career includes approximately fifteen years with fortune 500 companies, including Bell Atlantic, MCI, Sprint Nextel, and various consulting engagements, in the areas of billing, customer service, engineering, finance, information technology, network security, operations, product development, and software quality assurance.

Mr. Young has taught a variety of college business courses --- such as Business Communication, Entrepreneurship, Introduction to Business, Marketing, Organizational Behavior, Principles of Leadership --- for over eight (8) years.

In 2012, Mr. Young created a non-profit organization to provide educational services to at-risk communities. This non-profit gives him the opportunity to give back to the community after he was directed to leave high school in 10th grade, graduated in the bottom 8% of his high school class, and attended several colleges prior to actively being engaged in the educational process. These experiences drove him to create his non-profit.

The following is a link to his YouTube video about overcoming his educational challenges: http://youtu.be/3Jcqi3kBiFo

Mr. Young is excited to provide knowledge that leads to individual and collective growth, while also sharing life experiences that inspire others to pursue their dreams.

Mr. Young can be reached on any of the following:

* URL: www.slyoung.com
* E-mail: info at slyoung.com
* Twitter: slyoungva
* Facebook: http://www.facebook.com/itsacrazyworl...
* Inspirational Quotes on Twitter: acrazyworld3
* LinkedIn: www.linkedin.com/in/staceylyoung/