*DNF* (skimmed entire sections).
This compelling title sounds as though you’re going to learn something brilliant — but you are not. This is a business-category book written and sold by a salesman. The intriguing title, combined with McCormack’s reputation, likely convinced many readers (myself included) to pick it up. Ironically, the author later admits that what Harvard doesn’t teach you are precisely the things that can’t be taught — experiential insights like observation, patience, kindness, and timing.
The Preface reads more like a résumé than a welcome, cataloging McCormack’s achievements — from teaching at Ivy League schools to hobnobbing with sports legends and world leaders. It comes across as self-congratulatory rather than inviting.
The opening chapter focuses on “reading people,” yet quickly shifts into a series of name-drops and self-praise. The author suggests that his listening skills alone helped him navigate relationships with high-profile figures and amass wealth. Frankly, that claim strains credibility.
Take, for example, the anecdote about Burger King and Pepsi on page 9. McCormack frames it as an example of the power of listening, yet the story offers no evidence that listening had anything to do with it. Rather, it appears Pepsi simply responded to the market — rendering the anecdote weak, and arguably, counterproductive to his point.
Chapter 2, “Creating Impressions,” opens on a high note, emphasizing the importance of reintroducing yourself — a practice both courteous and practical. Even Betty White once admitted she struggled with remembering people, as does McCormack. His advice here is spot-on.
Unfortunately, the chapter soon veers into questionable territory. Tactics like saying “It’s good to see you again” to someone you’ve never met, or deliberately “playing off preconceptions” to mislead others, reek of manipulation. The contradiction is most glaring on page 31, where McCormack claims that “deception never makes a very good first impression.” One wonders how he reconciles that with the strategies he just endorsed.
Advice on secretaries, discretion, and keeping one’s word is useful — but oddly wedged into this chapter, as though ethical basics don’t belong in a formal business education.
Page 48 attempts to explore honesty versus tact — encouraging the reader to temper blunt truths without sacrificing authenticity. However, the point is muddied by conflicting advice: “play a role” to gain advantage, but also “be yourself.” Which is it?
There are a few high points. The sections on emotional management and learning from failure are worthwhile. But again, one has to ask — are these really lessons not taught at Harvard, or are they just common sense?
Chapter 3, “Taking the Edge,” presents a more grounded and credible approach. It focuses on identifying opportunities, doing your homework, and exercising patience. This chapter, unlike many others, is rooted in practical wisdom rather than bravado or gamesmanship.
Chapter 4, “Getting Ahead,” takes a turn for the worse. McCormack draws a stark line between those who succeed and those who “languish forever in middle management.” He goes on to list tactics he admits never using, since he simply founded his own company. One might question whether he’s now dispensing advice outside his own expertise. I skipped the rest.
The section on saying hard-to-say phrases like “I don’t know” to appear more relatable felt forced — another attempt to turn humility into a tactic. The later discussion of trust and loyalty feels so basic that it’s puzzling why it appears here at all. I skimmed the rest of the chapter.
Part 2 opens with thin content — chapters on selling, timing, and silence — none of which held my interest. Chapter 8, on marketability, is a basic overview of knowing your product. These “notes from a street-smart executive” seem like the sort of material that would be covered at Harvard. I skimmed this entire section.
Part 3, “Running a Business,” initially held more promise, but Chapter 11 devolves quickly into a list of personal opinions without structure. Again, I skimmed this section.
To be honest, I really felt that this work was not worth the trouble to read it.