Every organization seeks to provide its employees with learning and development opportunities that are both targeted to their individual needs and produce measurable and worthwhile business results. In High Impact Learning, Brinkerhoff and Apking outline a comprehensive, proven, and practical approach for bridging the gap between employee and organizational goals and launching training initiatives of visible and lasting impact.
Practical perspective for approaching training from a performance-oreinted perspective. The authors take their "learning-to-capability-to-performance-to-results" approach to show that impact is not based on training activity or adoption, rather "training impact (value) is accomplished through a serial process in which learning produces capability, which then must be applied in performance, and that performance is the phenomenon that leads to desired results, which in turn determine the value of the training" (p. 11).
Best quotes: "A development system that aims only to fill gaps and deficits is based on 'one-size-fits-all' thinking and will not leverage each individual's development and capability for the greatest possible impact" (p. 195).