Emotional Intelligence: A Simple and Actionable Guide to Increasing Performance, Engagement and Ownership

by Amy Jacobson

As organizations around the world are putting more focus on the mindset and wellbeing of staff, the need to develop Emotional Intelligence (EI) has never been greater.

Cutting through the hype and dispelling the myths about EI, this practical, easy-to-use resource provides clear guidance, powerful tools, and actionable steps for developing and implementing EI in the workplace for immediate results. Amy Jacobson, an experienced EI specialist, leadership trainer and coach, shares the tools, methodologies, concepts, and actions that increase EI in any situation.

This must-have



Offers a powerful five-part methodology to help you understand and implement Emotional Intelligence principles in both your personal and professional life Increases your Emotional Intelligence in the workplace to enable you to inspire and energize staff, support empathy and self-awareness, and drive high levels of performance Improves the way you handle high pressure environments, manage challenging situations, and interact with people with different communication styles Helps you solve difficult problems in the workplace such as loss of purpose and engagement, cultural issues, poor communication, and low productivity Provides concrete steps for eliminating negative behaviors and for owning the role you play, your impact on others, and the decisions and choices you make.

Genres: Psychology, Nonfiction, Audiobook, Self Help, Business

Audible Audio

Published September 7, 2021

Reviews

[Reannon Bowen · Rating 5 out of 5]

Totally biased review because I’ve known the author for 29 years & love her dearly. Putting my own biased aside this is book aimed at people who work in corporate settings but because Amy’s writing style is relaxed & conversational it doesn’t feel like it goes over your head or you’re stuck in some boring training session. The first half is written about things we could all use in our daily lives. The second part is clearly about work life. All of us could be a little more emotionally intelligent & if that’s something you want to work on I recommend getting Amy’s book.

[Jennifer · Rating 4 out of 5]

3.5* rounded to 4

Review to come.

[Thomas Mcclung · Rating 5 out of 5]

I was lucky enough to be given this book as a ‘pay it forward’ but was enjoying it so much I downloaded it on my kindle so I could highlight specific sections for future reference. This not only provides a fantastic explanation of EI, it offers incredibly practical and achievable guidelines which I am going to follow with my team at work and personally. It has helped explain to me why ‘coaching’ works as you are helping people go to their subconscious mind for answers rather than the first thing that comes in their head.
I would highly recommend this for anyone interested in this area and actually for anyone who manages people. You will undoubtedly learn more about people and at least one practical tool to use going forward. Fantastic stuff

[Graham Whittington · Rating 3 out of 5]

Many solid tips and takeaways on how to raise your emotional intelligence (especially good for those who may not be as naturally empathetic or who don’t consciously think about keying in on people’s emotions and outlooks, particularly at work). I listened to the audiobook, but I would’ve preferred the physical book to have on hand as a go-to guide.

[Mark · Rating 3 out of 5]

Useful basic overview of how to function better in professional and personal relationships, not groundbreaking but a sprawling synthesis of current management and self-help techniques (be aware of your own strengths and learning styles to influence and delegate to others, know your why and how).

[Jose Adan · Rating 4 out of 5]

Excellent explanation about EI and how to make use of it to improve your life and your relationships at work and with your social circles.
It was a quick reading that helped me facing professional situations in a more conscious way.

[Stijn · Rating 5 out of 5]

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