Most people learn about espionage through books by authors like Ben Macintyre and John Le Carre. Others know about it through Hollywood films like the Bond movies or ‘The Bridge of Spies’. If we are uninspired by spycraft, we prefer the Austin Powers movies. Unlike the spy agencies in China or Russia, the CIA allows its retired spymasters to write their memoirs on their CIA lives or make movies about them. This book by Jonna Hiestand Mendez is her memoir of a long 25-year career in the CIA at various levels. She started from the inferior position of a ‘contract wife’ and retired as the Chief of Disguise, running multi-million dollar operations with her staff distributed around the world. After retirement in 1993 at the end of the Cold War, she continued with her interests in photography and travel and even helped in making the film ‘Argo’. Mendez says obfuscation and deception ruled her life throughout her time as a CIA spy. Her profession and employer remained a mystery to even her closest friends and family. No one knew who she was anymore.
Jonna Hiestand was born in Kentucky and went to high school and college in Wichita, Kansas. She longed to leave Kansas and go out into the wide world. Her skills in English get her a job at the Chase Manhattan Bank in Frankfurt, Germany. There, she meets John Goeser, a CIA spy, and marries him. Soon, the CIA recruits her as a ‘contract wife’. Her role is performing secretarial duties for the CIA as a convenience to her husband. CIA historian Tim Weiner says the ‘contract wife’ is just a step up from a chattel slave. Jonna rises to become staff secretary to the head of Technical Service, where spies went to get their spy gear. Jonna wants to do more in life and prevails upon her boss to let her attend the internal course on clandestine and surveillance photography. Over time, the CIA acknowledges her talent and allows her to develop further by specializing in disguise and making masks. Masks play a critical role in helping to get ‘CIA assets’ out of troublesome foreign locales. Jonna moves up by taking a challenging course on how to stay alive if captured by enemies, without revealing critical information. Her competence as a female spy leads to challenging encounters with the Soviet Union’s KGB, East Germany’s Stasi and the Cuban DGI. After a successful career, Jonna retires as Chief of Disguise at the CIA’s Office of Technical Service in 1993. She marries her CIA boss Tony Mendez and they live happily ever after!
Jonna Mendez’s book is not just about her job as a spy and disguise expert in the CIA. It is also about misogyny and sexism in the CIA in the second half of the twentieth century. It is worth highlighting the gender discrimination as it raises its ugly head throughout the book. Quoting CIA historian Tim Weiner, Mendez says the Marines and the clandestine services of the CIA are the branches of US government service most hostile to women. She devotes an entire chapter to how one of her bosses, named Smallwood, discriminated against her. Jonna found his dislike of her visceral and unprofessional, bordering on childish. In her assessment, Smallwood had a personal vendetta against her. She speculates it was perhaps because he viewed the disciplines of disguise, photography and doctoring documents as unnecessary. Jonna, a woman specializing in all three, provoked his disdain. She asserts that harassment in the immediate work environment causes discomfort for women and minorities and creates feelings of inferiority and powerlessness in the ‘harassed’.
One may ask why Mendez did not complain to the Office of the Equal Employment Opportunity (EEO) about Smallwood’s discrimination towards her. She says those who use the EEO system end up creating additional problems for themselves. There is a strong perception in the CIA culture it is unacceptable to complain. There is also a perception that no real help is available if one complains and that such complaints are harmful to one’s career. During Mendez’s time, the CIA had the ‘old boys’ club’ culture. She concludes that throughout human history, men have benefitted from the favoritism inherent in the ‘old boys’ club’.
Having worked as a spy, Mendez challenges the notion in the CIA that women are unsuited for espionage work. She says women at the agency have always known they make better operations officers. They are less threatening and could blend into the background because many countries dismiss women as insignificant. Women also have the gender advantage of knowing how to flatter, are more observant, and excel at reading body language. Ops officers need these assets to grasp immediately any environment they encounter. It’s a skill that nobody can teach you, and Mendez believes it comes to many women without effort.
Mendez specialized in making disguises and masks. Disguise is an additive process. You could make a person taller, not shorter, fatter, not slimmer, older, but not younger. Interestingly, the technology for making masks came to the CIA straight out of Hollywood and the Los Angeles film industry. Mendez fabricated masks from latex rubber poured onto aluminum molds and heated to high temperatures. She would then hand-finish the masks. She mastered the technique for working with liquid latex, and then the meticulous artistry required to turn the blank masks into lifelike people. In this experience, she writes about her colleague Williamson, a most artistic member of the disguise-making group, who was gay but did not conceal his homosexuality. Mendez worried it could cost him his job. The CIA rationale was that enemies could use his homosexuality for blackmail, putting the agency at risk. Mendez counters with a woman’s practicality, stating that if a person expresses his homosexuality in public, enemies cannot use it as leverage against them or the agency!
The Hostile Interrogation Course that Mendez attends prepares CIA spies against dangerous possibilities, including being taken hostage. It helps agents to observe themselves in dire circumstances. Mendez finds it one of the most useful and disturbing courses she ever took. She learns the concept of “peeling an onion”, how spies could reveal information to the enemy if captured, but in a slow and deliberate manner. But they would always conceal the truth, which is the onion’s heart. Spies learn to offer enemies a portion, then additional, but never the essence. If you are in solitary confinement in a small room, it teaches you to escape your surroundings mentally. The trick is to imagine yourself in your favorite place and spending the day there. With true focus, you could escape the ‘box’. Mendez describes her own experience doing it during training. Drawing a deep breath, she envisioned places she loved. After many attempts, she discovered that while standing in a mattress-size box too narrow to even rotate her shoulders, she could escape captivity by training her mind. While boxed up, she could enter a glistening green world, like using night-vision goggles in a darkroom. She imagined the Flint Hills of Kansas, a vast, tallgrass prairie that she loved. In that familiar landscape from her upbringing, which she had worked hard to leave behind, she survived the nightmare of being enclosed in a box.
India seems to be one country which Jonna found fascinating in terms of culture and the prospects for photography. She doesn’t mention Rajasthan by name, but from the narrative, one can infer the region mesmerized her. In her own words, “It didn’t take long for the region to cast its spell on me. The desert and culture of the area attracted me, like moths to flame. I found myself captivated by the region”. She found the vibrant hues of colors in Rajasthan, across acres of blazing sand, electric. The photographer in Mendez was in heaven watching the women doing manual labor and walking single file atop the sand dunes. They would balance copper pots full of water from the few deep tube wells on their heads. Squalid streets led into beautiful landscapes, with rhesus macaque monkeys howling behind her as small packs of wild dogs ran alongside. Mendez also makes an interesting observation about India’s caste system. Flying on Indian Airlines or Air India in this part of the world, she observes that only privileged, educated, upper-caste women worked as flight attendants. They looked beautiful, but would not help the passengers with the luggage or opening the overhead compartments because of their high caste.
The book contains personal anecdotes about her love and affection for her elder sister, Jennifer. Jonna had a fulfilling married life with her CIA boss and second husband, Tony Mendez, and being blessed with a child at the late age of forty-seven. Tony died of Parkinson’s disease in January 2019 and Jonna continues to lecture on her life in espionage and promoting equal treatment of women in government and elsewhere.
An absorbing memoir by a CIA spy about her life in espionage and equal opportunity for women in the CIA.