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Anxious Church, Anxious People: How to Lead Change in an Age of Anxiety

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The key to effective church leadership is the ability to be a nonanxious presence. This is not a technique; it is a way of being. It is deceptively simple, but tremendously difficult. Yet, if you are willing to take the journey, you can lead change in even the most challenging contexts.

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The process that keeps churches anxious and stuck. How leadership through self-differentiation gets churches unstuck. How to develop as a nonanxious presence so you can lead change anywhere, but especially in an anxious church. Anxious Church, Anxious People is based on a family systems approach to congregational leadership. It is for church leaders who are willing to learn more about themselves and their family of origin so they can be a nonanxious presence. It will resonate with those who have tried everything else and realize they cannot change others but can only change themselves. It makes family systems concepts accessible and practical through the use of examples from personal experience.

The author has used this approach to leadership in his 26 years of ministry as a pastor, board chair, and ministry executive. It has enabled him to lead significant change in the local church, a regional ministry, and a denominational professional association. He has been teaching, mentoring, and coaching congregational leaders for the last 15 years to help them to do the same.

Reviews of Anxious Church, Anxious

"Anxious Church, Anxious People is a marvelously insightful guide for how to use a systems approach in church leadership situations. It guides leaders in practical ways through difficult situations, and it helps the reader understand the dynamics behind interpersonal challenges in the parish. I have seen the change Rev. Shitama has led. The experience he shares can help any leader." (Bishop Peggy A. Johnson, Philadelphia Episcopal Area - The United Methodist Church)

"This is an excellent resource for pastors and others who aspire to leadership in the church. In fact, this is the book I wish I'd written and will use it when I teach leadership. 'Anxiety' is the issue for us, and the angel said, 'Fear not.'" (David McAllister-Wilson, president, Wesley Theological Seminary)

"Through Jack's self-revealing, modest way and his accessible language, you can get a clearer picture as to how to integrate Family Systems thinking into your life. If you have heard about Family Systems and want to get in touch with this powerful language of leadership, I suggest you consider this book to start the "process.'" (Rev. William Selby, president/mentor, Center for Pastoral Effectiveness of the Rockies, Highlands Ranch, CO)

Audible Audio

Published May 24, 2018

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About the author

Jack Shitama

5 books2 followers
Jack Shitama has been leading change in ministry settings since 1991. He has led growth in small churches. He guided the transformation of a professional association. He proposed and executed a plan for the sale and replacement of a beloved denominational institution. Jack is an ordained United Methodist minister and the founding Minister-in-Residence of the Center for Clergy Excellence in Centreville, MD. Jack and his wife, Jodi, have four adult children and one grandchild. They live with no kids and no pets on Maryland’s Eastern Shore.

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Displaying 1 - 26 of 26 reviews
Profile Image for Jon Beadle.
497 reviews22 followers
November 22, 2022
Family systems theory is one of the most helpful tools for managing my own anxiety, as well as the practice of self-differentiation. High recommend.
Profile Image for Janell Downing.
17 reviews2 followers
January 27, 2024
Every church library needs to have 10 copies of this little book. Writing from the perspective of Family Systems Theory, Jack Shitama writes clearly and practically how to see anxious systems in our families and therefore, our churches. Written with grit and hope. I'll be returning to it again and again.
Profile Image for Kenneth Garrett.
Author 3 books22 followers
August 19, 2020
From page one, this is a very useful book for pastors who are leading churches, esp. during this time of Covid19 upheaval and challenge. Highly recommended, for all who want to up their game to create a more healthy relational system in family, work, or church life.
Profile Image for Clair Culberson.
141 reviews1 follower
August 28, 2024
This book was okay. There were several quotes from the book that I wrote down and will put in this review, however, the book overall was very heady and often difficult to understand for someone who had not worked in or studied any psychology/counseling. I wish the author would have used more examples to bring the information to life. I also found this to read somewhat like a combination between a really long book review over “Generation to Generation”by Edwin Friedman and a really long comercial for family systems therapy. Neither of which seem to relate directly to church ministry, so the whole book felt very loosely related to ministry, and therefore not as practical.

Also as an aside, the author solely used feminine pronouns in his examples. This was not bad, but I am certainly not used to it.

Read quotes below:

“Blaming is a manifestation of our anxiety.”
Chapter 1

“Being a non-anxious presence doesn’t mean you don’t feel anxiety. A non-anxious presence means you contain your own anxiety while staying emotionally connected. It is recognizing the anxiety and then being intentional to express yourself in a non-anxious way. This is called self regulation.” Chapter 1 or 2

“A nonanxious leader is able to maintain her identity in the midst of the surrounding emotional processes… She is able to do this while staying emotionally connected. Further, the non-anxious leader has clarity of vision and values, and can articulate these even as it makes her vulnerable to attack by others. Most importantly, the non-anxious leader is able to persist in a non-reactive way when others in the system work to sabotage her efforts.” Chapter 4

“Healthy emotional space is created when we self define, stay emotionally connected, and give others the freedom to disagree.” Chapter 4

“Vision helps people to imagine a future or preferred reality. It is not a plan. Rather it is a way for the leader to express her values as they apply to the future.” Chapter 5

“A non-anxious leader articulates her vision while giving others the freedom to disagree.” Chapter 5

“Leaders who just say, “this is what I believe” without showing care for those who are upset are missing the point of leadership through self differentiation.” Chapter 7
Profile Image for Marco Ambriz.
75 reviews1 follower
November 4, 2019
Powerful book for any organizational leader or church leader navigating change and conflict.

Jack Shitama does a phenomenal job at connecting organizational health the family systems theory and how that can help leaders to "Do their own work" for their own health and then also relate well to others and lead groups, teams and organizations with health.
Profile Image for Rev James.
133 reviews1 follower
June 5, 2020
Effects of change

Outstanding in terms of describing how to deal with change. In my work in doing church renewal I have experienced these effects and the author has articulated what I experienced but really couldn't relate. I am passing this through the levels of leadership on the church!!!!
12 reviews
June 27, 2020
Counter Cultural & Counter Intuitive

Burn out, anxiety, leaving the ministry are all symptomatic of the inability to understand and then stand up in the emotional process of leading. So often leaders are taught to focus on content, reasonableness and consensus. This book helps leaders lead themselves.
Profile Image for Marilyn.
826 reviews17 followers
June 15, 2025
This is a wonderful resource for leaders - particularly church leaders. However, if you are in a family (family of origin, work family, friends that are like family, community family) you would do well to read this. There are so many dynamics behind challenges, and Rev. Shitama does a good job of breaking these dynamics down into understandable parts.
Profile Image for Sharon L. S. Cook.
80 reviews1 follower
August 29, 2018
An eminently readable application of Family Systems Theory, particularly in a church environment. But it applies to all leaders. I work with the author, and I expected the book to be good. I did not expect to dog-ear and underline as many pages and passages as I did.
Profile Image for Bethany Stewart.
368 reviews6 followers
October 12, 2022
Quick read. As with most self helps books not really any new information. He focuses a lot on getting yourself help before trying to help others. Does focus on relationships and how to navigate those within the church - especially from a leadership perspective.
Profile Image for Annalyse Erbst.
6 reviews
June 24, 2025
Helpful framework for living as a self-differentiated leader and person, citing all sorts of info on family systems. Outlines underlying social power dynamics and shows clear problem/solution, consistently returning to the idea: be a non-anxious, self differentiated presence.
Profile Image for Joseph.
8 reviews
October 27, 2025
Must read for church leaders

In an age of increasing anxiety with the overconnectedness of our world to anxious news from around the world, this book helps us see our need to be more self-aware and non-anxious if we ever hope to lead well.
Profile Image for Lizzie Lowrie.
Author 1 book10 followers
July 15, 2019
This is a great book! So helpful and so practical, especially when it comes to handling conflict and change as a leader.
Profile Image for Dillon Burns.
21 reviews1 follower
December 30, 2019
Excellent read. I had no prior family systems education or experience and am incredibly thankful to have found this book.
Profile Image for Nikayla Reize.
118 reviews22 followers
March 12, 2020
I'd highly recommend this very accessible book to all church leaders
Profile Image for Maria Weir.
248 reviews26 followers
May 15, 2021
I recommend this for all kinds of leaders.
12 reviews
August 29, 2021
Great contribution to the health of individuals and churches

Shitama gives great insight and handles to understanding anxiety in your own life and the lives of those around you.
Profile Image for J. J..
399 reviews1 follower
Read
April 3, 2022
Helpful and clear. Cliffs Notes, in essence, for Friedman’s “Generation to Generation.”
Profile Image for Bradley Blaylock.
94 reviews2 followers
June 29, 2022
This is a book with extremely helpful points. The concept of self differentiation is freeing and empowering. However, at some points in the book the writing made the book difficult to get through.
Profile Image for Dave Pettengill.
172 reviews2 followers
January 15, 2024
Great book

This was like a cliff notes version of Generation to Generation. Lots.of.great advice. It is a small book but even then at times it does get redundant
Profile Image for Jacob Rutledge.
12 reviews1 follower
August 13, 2024
An excellent short read in which Shitama connects church leadership to family systems theory in way which can be appreciated by anyone (lay or clergy).
Profile Image for Kari.
324 reviews
October 14, 2024
Good points. Very psychologically driven, but includes action items for practical use.
Profile Image for Chris Collier.
164 reviews3 followers
January 6, 2020
Man. Life changing book. Feel like I need to revisit it again. Such good direction for managing conflict. Favorite quote: we have too low a tolerance for other people’s pain/discomfort.
Displaying 1 - 26 of 26 reviews

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