This book is a complete guide to help anyone navigating and dealing with mastering communication skills. I appreciateChase Hill’s approach and helpful tools throughout the entire book. I really related to this statement, “If you think your success is dependent on your intelligence, you might be surprised to discover that it’s quite the opposite. Approximately 85 percent of success is attributed to the ability to communicate well. The remaining 15 percent is down to your work skills (The Scientific World, 2020)...... To achieve this, you can’t just expect to have a better understanding of effective communication and wake up to be a pro. To get it right for every person and situation ahead of you, it’s necessary to slow down and tackle one area at a time.”
Ever wish you had specific steps to take, specific phrases to use, the right questions to ask to make each human encounter more authentic and meaningful?
Want to know how to answer "how are you?" in a way that invites further conversation? How to know when sharing information about yourself is not too much, not too little?
This book is a perfect places to start.
I love a self-help book with clear direction, stories, bullet points of suggestions, and research to back up the theory. This book has all that. The author provides just enough data to support his instructions, and very specific ways to truly meet the expectations set up by the title.
I have no more than those words and I'm writing this so I can encourage someone who might want to read it as 20 words was the minimum required to make a comment 🙂
I found this book very informative for those who can barely say "hi" to people. It teaches everyone how to overcome being so shy. I just really love this. I highly recommend this.
Good take away points; some new to me and some forgotten over the years.
Small talk bullet points scattered throughout, very useful reminders. Used to use them as a child / teenager, but never considered using again as an adult.