Difficult Conversations: Craft a Clear Message, Manage Emotions and Focus on a Solution

by Harvard Business Review, Bob Frisch, Jonathan Yen (Narrator)

Audio CD

Published April 11, 2023

Reviews

[Michael McAndrew · Rating 3 out of 5]

Consider the other person’s point of view.
At the end of the day we are all selfish and are only thinking of ourselves.
Put yourself in their shoes.
There you go. No need to read the book.