Say It Skillfully: Speak Up. Make Your Words Matter. Win Together.

by Molly Tschang, Marshall Goldsmith

Make Your Words Matter!

“This isn’t just another communications book. Molly and Marshall have created a unique book and are addressing an issue which few, if any, have addressed before. Everyone stands to benefit.”
—MARTIN LINDSTROM, Founder and Chairman, Lindstrom Company

“This book provides clear, concise, and actionable advice that will make you a better communicator and better leader.”
—ASHEESH ADVANI, CEO, Junior Achievement Worldwide

“Whether in healthcare, government, or any service-driven field, mastering these skills could dramatically reduce frustration and improve outcomes for everyone—from patients to frontline responders to administrators.”
—DAVE A. CHOKSHI, MD, Sternberg Family Professor of Leadership

“Say It Skillfully provides a clear route to improved communication in turn enhancing leadership roles worldwide.”
—CURTIS MARTIN, Pro Football Hall of Fame

Effective communication is the ultimate currency. It *is* the way to trusted relationships, great work and a happy life—and it’s a team sport. All of us play a role.

Whether you’re a CEO, mid-level manager, or individual contributor, Say It Skillfully will empower you with confidenceNavigate tough conversations with graceBuild stronger relationships, andDrive meaningful results—ensuring your voice is heard and your impact is maximized.
MOLLY TSCHANG helps senior executives and their teams build powerful, healthy organizations by mastering the art of candid and constructive communication. She is the creator of the Say It Skillfully® video series on LinkedIn, podcast and training programs, and a trusted adviser to global leaders.

MARSHALL GOLDSMITH is a world-renowned executive coach and the New York Times bestselling author of What Got You Here Won’t Get You There and The Earned Life. Recognized as one of the top leadership thinkers, he has coached CEOs and executives at the world’s most successful companies.

sayitskillfully.com

204 pages, Kindle Edition

Published May 20, 2025

Reviews

[Cortez Hammes · Rating 5 out of 5]

This book truly transformed how I approach conversations, both professionally and personally. Say It Skillfully breaks down communication into simple yet powerful steps that anyone can follow. The author emphasizes clarity, respect, and collaboration, which makes every exchange more impactful. It’s not just about speaking, but about listening and connecting. I now feel more confident expressing myself without fear of misunderstanding. A must-read for anyone serious about improving communication!

[Michale Goldner · Rating 5 out of 5]

I’ve read many communication books, but this one stands out because it’s practical and empowering. The author provides strategies that can be applied immediately, from handling tough conversations to making everyday discussions more meaningful. I especially appreciated the emphasis on empathy and teamwork. Reading this gave me tools to speak with confidence while respecting others’ perspectives. It’s an incredible resource for leaders, students, and anyone who wants their words to matter.

[Gregory · Rating 5 out of 5]

a practical guide for more impactful communications

“Say it Skillfully” by Molly Tschang and Marshall Goldsmith is a helpful 200‑page guide to mastering communication with clarity and intent, to maximize professional impact. .

This detailed reference outlines some key conversational tools such as phrasing feedback that inspires, shifting tone to defuse tension, and applying concise reframing to encourage openness – all of which are essential elements for effective leadership communication, but are all too often neglected. .

The book is highly recommended for managers, coaches, and anyone aiming to refine their influence through considerate, controlled language that really resonates with its audience. .

[Ryder Miles · Rating 5 out of 5]

Clarity and confidence—those are the two gifts this book gave me. Say It Skillfully taught me to express myself in a way that’s both strong and respectful. I no longer feel anxious before conversations because I know how to approach them. The lessons are timeless and practical, which makes the book so valuable. It has already improved my life in meaningful ways. Without question, this is a five-star read!

[Rasheed Kuvalis · Rating 5 out of 5]

Conflict used to make me nervous, but this book gave me tools to handle it calmly. Say It Skillfully showed me how to express myself without escalating tension, which was a game-changer. I’ve already applied these techniques, and the results were incredible. The advice is realistic and easy to implement. This book has given me peace of mind when facing tough situations. A must-read for everyone. Five stars all the way!

[Koby Harber · Rating 5 out of 5]

No matter who you are, this book will benefit you. Professionals, parents, students—everyone communicates, and Say It Skillfully makes it easier and more effective. The strategies are simple but powerful, and the book is written in a way that’s approachable and easy to understand. It’s practical wisdom we can all use. This is a resource that belongs in every home and workplace. Five stars without a doubt!

[Brock Abernathy · Rating 5 out of 5]

The best part of this book is its emphasis on empathy. Say It Skillfully reminds us that communication isn’t just about speaking, it’s about connecting. I tried the techniques, and it completely changed how my conversations felt—less stressful, more understanding. Empathy really is a superpower, and this book helped me unlock it. For that reason alone, I’d give it five stars, but the whole book is a masterpiece!

[Floy Kautzer · Rating 5 out of 5]

Reading this book was an uplifting experience. The author makes you believe in the power of your words and equips you with strategies to use them well. Say It Skillfully isn’t dry or technical—it’s warm, encouraging, and practical. I’ve already noticed improvements in how I communicate with others, and I feel much more confident. It’s the kind of book that leaves you better than it found you. Five stars!

[Amelia Rath · Rating 4 out of 5]

If I could recommend one book to everyone, it would be this. Say It Skillfully is universal—whether you’re a student, a professional, or just someone who wants to improve relationships, it has something valuable. It’s clear, practical, and encouraging in every way. I can’t think of anyone who wouldn’t benefit from these lessons. Communication is essential, and this book teaches it beautifully. Without hesitation, I give it a glowing five-star rating!

[Precious Green · Rating 5 out of 5]

I loved how this book emphasizes collaboration. Say It Skillfully isn’t about dominating conversations—it’s about finding solutions and building understanding together. That focus makes it incredibly valuable for teams and relationships. I’ve started practicing these principles at work, and the results have been wonderful. We’re not just communicating—we’re connecting. This book is exactly what the title promises. It deserves all five stars for its wisdom and practicality!

[Jerrell Rolfson · Rating 5 out of 5]

I often struggled with turning my ideas into impactful words, but this book changed that. Say It Skillfully showed me how to articulate my thoughts clearly and persuasively. The best part is how respectful and collaborative the techniques are. My ideas no longer get lost—they get heard. That’s powerful. This book is exactly what I needed at this stage of my life. A brilliant and deserving five-star resource!

[Adela Volkman · Rating 5 out of 5]

Some books are trendy, but this one is timeless. The principles in Say It Skillfully apply across careers, relationships, and generations. It’s about clarity, empathy, and courage—values that never go out of style. I’ll be keeping this book close because the lessons are worth revisiting again and again. It’s rare to find something so practical and inspirational at once. Truly a timeless guide that earns every one of its five stars!

[Ruthie Hills · Rating 5 out of 5]

This book helped me make my words more intentional and impactful. Say It Skillfully showed me how to approach conversations with clarity and empathy, which completely changed how people respond to me. I feel like every word I speak has purpose now. It’s practical, easy to understand, and truly empowering. A book that makes you a better communicator and listener at the same time. Absolutely deserving of a five-star rating!

[Eryn Mraz · Rating 5 out of 5]

I loved how this book reminded me that communication is really about human connection. Say It Skillfully provides simple techniques to build bridges instead of barriers. Since reading, my conversations feel more genuine, and I no longer struggle to express myself in difficult moments. It’s refreshing, relatable, and life-changing. This is more than just a book—it’s a guide to connecting better with people. Without question, this deserves five shining stars!

[Matilda McCullo · Rating 5 out of 5]

For years, I was nervous about speaking up, fearing I’d say the wrong thing. This book erased that fear. Say It Skillfully gave me step-by-step strategies to communicate clearly without overthinking. Now I feel calm, collected, and confident in conversations. It’s amazing how practical the advice is. This book has truly made communication less scary and more rewarding. One of the best self-help books I’ve read. A definite five-star gem!

[Kali Gleason · Rating 5 out of 5]

This book transformed my mindset about conversations. Instead of seeing them as obstacles, I now see them as opportunities. Say It Skillfully highlights how clarity and empathy can change everything. The examples felt realistic and helped me picture how to apply them in real life. This has already made me a stronger communicator in every setting. A book that teaches you to win together is exactly what we need. Five stars!

[Annetta Durgan · Rating 5 out of 5]

If you’re struggling to speak up, this book is exactly what you need. I went from second-guessing myself to confidently sharing my thoughts after applying the advice from Say It Skillfully. The author makes communication approachable and even enjoyable. My workplace interactions improved instantly, and I feel stronger in my personal life too. It’s both motivational and practical, which makes it a rare find. This book truly earns every one of its five stars!

[Anais Witting · Rating 5 out of 5]

In today’s fast-paced world, good communication is essential, and this book nails it. Say It Skillfully breaks down the skills needed to thrive, from handling disagreements to expressing ideas confidently. I loved how the techniques apply equally well to personal and professional life. It’s written in such an encouraging style that you finish feeling empowered. This book provides timeless skills for modern life. Without doubt, one of the best five-star reads available!

[Alysha Mosciski · Rating 5 out of 5]

I often felt like my voice didn’t matter, but after reading this book, that changed. Say It Skillfully taught me how to make my words count in ways that others respect and value. I’ve already experienced better conversations at work and at home. It’s freeing to finally feel heard. This book is empowering, practical, and uplifting. If you’ve ever doubted yourself, this book will give you your voice back. Five stars!

[Niko Sporer · Rating 5 out of 5]

This book feels like the ultimate guide to navigating conversations of all kinds. From casual talks to high-pressure situations, Say It Skillfully has a strategy for everything. I loved how approachable the writing was, with examples that made concepts clear. I feel far more confident now in both speaking and listening. This is one of those books that will never leave my shelf. A must-read that earns five full stars!

[General Schamberg · Rating 5 out of 5]

What makes this book stand out is its ability to help you build bridges with your words. Say It Skillfully emphasizes empathy, honesty, and teamwork, which completely shifts how conversations unfold. I’ve applied these lessons in my workplace and noticed stronger collaboration immediately. It’s inspiring to see how communication can bring people together instead of apart. A brilliant resource for anyone who values relationships. This book is worth all five stars!

[Lisette Labadie · Rating 5 out of 5]

This book gave me the courage to have conversations I once avoided. Say It Skillfully makes it simple to express yourself clearly while also respecting others. I’ve seen real improvements at work and in my personal life. The writing is practical, encouraging, and full of wisdom. Every chapter feels like a boost of confidence. This guide will help anyone speak with courage. A brilliant five-star read from start to finish!

[Bell Wisozk · Rating 5 out of 5]

This isn’t just about communication—it’s about life skills. Say It Skillfully taught me to express myself honestly, listen with empathy, and collaborate more effectively. These are skills that ripple into every area of life. I’ve grown more confident, connected, and balanced thanks to this book. It’s like a personal coach in written form. Inspiring, practical, and transformational. This book easily deserves five full stars for the impact it creates!

[Emelie Hauck · Rating 5 out of 5]

What I loved most is how this book empowers without making communication feel complicated. Say It Skillfully breaks down ideas into clear, actionable steps anyone can follow. I felt encouraged instead of overwhelmed. Since reading, I’ve noticed my conversations are smoother, and people listen more attentively. It’s amazing how simple adjustments make such a big difference. This is a must-read that truly earns its five-star rating. I’ll recommend it widely!

[Ramon Watsica · Rating 5 out of 5]

So many communication books focus only on business, but this one works everywhere. Say It Skillfully helped me in professional meetings and personal relationships alike. The balance of empathy and confidence made such a difference. I no longer freeze up in tough moments. Instead, I feel prepared and authentic. It’s refreshing to find a book that applies universally. A practical, inspiring, and valuable resource. Definitely a solid five-star recommendation!

[Henry Bailey · Rating 5 out of 5]

This book is like a masterclass in clarity. Say It Skillfully showed me how to refine my words so they actually land the way I intend. I’m amazed at how much better people understand me now. The writing style is approachable and uplifting, which makes learning enjoyable. Communication feels less like a struggle and more like a skill I can master. A fantastic, five-star read I’ll revisit often for inspiration.

[Lilyan Buckri · Rating 5 out of 5]

I never realized how much communication shapes teamwork until I read this book. Say It Skillfully provided the tools I needed to collaborate more effectively. It emphasized not just speaking up, but also listening and understanding others. That shift has transformed the way I interact with colleagues. Our group feels more united now. This book is a gem for anyone in leadership or team settings. Absolutely a well-earned five stars!

[Kristy Huels · Rating 5 out of 5]

Many books promise to improve your communication, but this one actually delivers. Say It Skillfully is straightforward, easy to follow, and effective. I’ve already used the strategies successfully in real-life conversations. It’s rare to find something so practical and inspiring at the same time. I feel more confident, respected, and authentic. This is a book I’ll keep close and reread often. A solid five-star recommendation to anyone seeking real results!

[Xander Dicki · Rating 5 out of 5]

Sometimes the simplest ideas make the biggest difference, and this book proves it. Say It Skillfully is filled with small shifts that completely transform conversations. I didn’t expect such powerful results from something so easy to understand. I now speak more confidently and listen more deeply. The positive responses from others have been amazing. This book has changed my daily life for the better. An outstanding five-star read worth sharing!

[Clint Rice · Rating 5 out of 5]

I see this book as a communication toolkit I’ll use forever. Say It Skillfully arms you with strategies to speak clearly, listen empathetically, and build stronger connections. I’ve applied it in everything from presentations to family talks, and it works beautifully. It’s empowering without being intimidating, which is rare. This isn’t just a read—it’s a resource you’ll keep returning to. A powerful and essential book that deserves all five stars!