Dealing with Difficult People

by Chris Brady

How many times have you felt like banging your head against the wall trying to figure out how to deal with a routinely difficult person, whether at work or in your personal life?

Genres: Nonfiction

217 pages, Paperback

First published January 1, 2014

About the author

Chris Brady is a NY Times best-selling author, speaker, humorist, and businessman. His books include The Bitcoin Bride, Launching a Leadership Revolution (co-authored with Orrin Woodward), PAiLS, Rascal, A Month of Italy, Leadership Lessons from the Age of Fighting Sail, and several other titles on leadership and success. Over 1 million of his books have been sold in six languages.

Chris is CEO and Creative Director of The Life Platform. He is also the executive publisher of Obstacles Press, and one of the founders of All Grace Outreach, a 501(c)(3) charitable organization.

Originally educated as an engineer, Mr. Brady received his BA in Mechanical Engineering at Kettering University and his Master of Science in Manufacturing Engineering at Carnegie Mellon University as a General Motors Fellow, with Master’s Thesis work completed at Toyohashi University in Japan.

Chris is an avid motorized adventurer, world traveler, private pilot, community builder, soccer fan, Christian, and dad.

He also has one of the world's most unique resumes; including experience with a live bug in his ear, walking through a paned-glass window, chickening out from the high-dive in elementary school, destroying the class ant-farm in third grade, losing a spelling bee on the word "use," jack-hammering his foot, and more recently - sinking his snowmobile in a lake.

If you can’t find Chris speaking in front of a live audience, or in his office writing, or in a bookstore, or playing with his children, or on the sideline of a soccer pitch, or in the hills of Tuscany, or out on the lake, try looking in the following Online locations:

www.chrisbrady.com
www.christopherjamesbrady.com
www.twitter.com/rascaltweets
www.facebook.com/rascalnation
www.instagram.com/cbrascal
www.chrisbrady.typepad.com
www.chrisbradylife.com
www.medium.com/@rascaltweets
www.linkedin.com/in/cjbrady
www.amonthofitaly.com
www.launchingaleadershiprevolution.com

Chris has been recognized by INC. Magazine as among the Top 50 Leadership and Management experts. Richtopia listed Chris among the 200 Most Influential Authors in the world. Chris's blog has been included multiple times as a key resource on leadership for executives, managers and CEOs. In 2010 he was awarded the Kettering/GMI Alumni Association Entrepreneurial Achievement Award.

Chris and his wife Terri have four children and live in North Carolina.

Reviews

[Shadowdenizen · Rating 4 out of 5]

4 stars for the theory.

Rating may change as I try tp put into practice. (I have (to put it politely) a notoriously difficult/ intractable colleague at work to test this advice on.)

[SJ Barakony · Rating 4 out of 5]

Excellent read.
As usual with GoodReads, one cannot rank with 1/2 (half) stars -- this is actually a 4 1/2 star book, in my view.
Having been, dealt with, and presently seeing ( all of above ) difficult people, I envision this book being pulled off my liber education shelf more than once in the coming weeks, months, & definitely, years.

[Chuck · Rating 4 out of 5]

Helpful hints for dealing with me! Actually this book has a lot of helpful, practical advise for identifying difficult people, learning why they act the way they do, and how to respond effectively. It is a fun book with great names and descriptions for the various types of people we encounter every day. The book then discusses a five-step process for dealing with conflict and keeping peace in your life. Part of the Life Leadership Essentials Series, this is truly a great reference book to keep on the shelf.

[Sandee · Rating 3 out of 5]

Pretty good, but could have been shorter. I felt like they just repeated some things too often instead of just condensing it into a shorter book. Great ideas to practice though with every day life, not just in you’re in a leadership role.

[Rachel Nazareth · Rating 1 out of 5]

I liked learning about the 7 personalities of difficult people- they seemed dead on. However, I didn’t find the strategies helpful.

[Theresa Lange · Rating 4 out of 5]

It is good

[Pete · Rating 4 out of 5]

I enjoyed this book. The writing itself is not fantastic, but the content and the concepts were really solid. And I feel like it got better and better as it went along. It gave me some great ideas for moving forward with how I deal with people at my job and better yet, reminded me of practices I used to employ but I've gotten away from. I recommend it for anyone who has to deal with people, especially difficukt or confrontational ones.

[Brandon Perry · Rating 5 out of 5]

I really enjoyed learning about the 5 step PEACE process. To me that was the most valuable part of the book, more to the point the chapter on Pause. I tend to react to quickly and this chapter was able to help with me better clarity the importance of not just pause but how to think through the pause moment.

[Beth Ober · Rating 5 out of 5]

Awesome book! Love the P E A C E 5 step process!

[Stacey · Rating 4 out of 5]

This is a book with great practical advise. Everyone is sure to find something useful in order to help them get along better with the people in their life.