Step into the mind of an FBI hostage negotiator with Never Split the Difference, where Chris Voss shares the high-stakes tactics he used to resolve life-or-death situations. This isn’t your typical negotiation guide—it’s a masterclass in strategic influence and psychological insights, giving you the tools to negotiate like never before. Voss’s approach shatters traditional negotiation techniques, teaching you how to master emotional intelligence, read body language, and ask the right questions to unlock powerful outcomes. Whether you’re closing a business deal, negotiating a raise, or navigating a tough conversation, this book provides you with the skills to win without compromise.
A 24 year veteran of the FBI, Chris Voss is one of the preeminent practitioners and professors of negotiating skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools, including the University of Southern California's Marshall School of Business, Georgetown University's McDonough School of Business, Harvard University, MIT's Sloan School of Management, and Northwestern University's Kellogg School of Management, among others.