Lessons Learned – Manufacturing with Dynamics NAV/Business Central Practical Experience. Real Results.
This book captures hard-earned insights from real-world manufacturing scenarios using Microsoft Dynamics NAV and Business Central. It’s designed for a wide audience—including production managers, consultants, users, project leads, implementation teams, sales professionals, and decision-makers—anyone involved in working with or delivering manufacturing solutions.
Inside, you’ll find pages of proven practices, lessons from the field, and honest reflections on what works—and what doesn’t. Learn how to avoid common mistakes, discover underused features, and gain a deeper understanding of the manufacturing capabilities within the system. Whether you’re planning a new implementation or improving an existing setup, this book will guide you toward smarter, more effective use of Dynamics NAV/Business Central.
Bent Korsgaard, a seasoned Danish mechanical engineer, brings over 45 years of experience in the manufacturing sector—17 of those as an IT Manager, another 14 in consultancy, and 17 more as an innovator. He is also the founder of NAVEKSA, a Microsoft ISV that develops modern, standardized manufacturing add-ons to bridge functional gaps in Dynamics NAV and Business Central. Upon retiring this year, Korsgaard chose to share his accumulated wisdom in Lessons Learned—a gesture that feels both generous and timely.
Structure and Scope
The book spans 164 pages and is divided into three chapters: 1. General ERP Manufacturing Experience 2. Specific NAV/BC Manufacturing Experiences 3. Closing Reflections
Initially, I expected a traditional format: an introduction, a deep dive into core functionality, and a wrap-up focused on closing procedures. However, the actual structure diverges from that expectation in ways that may challenge the reader’s flow—particularly in the second chapter, which I’ll return to shortly.
Chapter One: Grounded in Reality
The first chapter, which takes up roughly a third of the book, serves as more than just an introduction. It explores the real-world challenges of implementing ERP systems in manufacturing environments. As someone who has worked in Dynamics NAV/BC consultancy for over two decades, I found many of these challenges familiar and well-articulated. Manufacturing remains one of the most complex domains in ERP implementation, and NAV/BC is no exception. Korsgaard offers practical advice and seasoned insights into common pitfalls, making this section especially valuable for professionals navigating similar terrain.
Chapter Two: The Technical Core
The heart of the book lies in its second chapter, which spans about 110 pages. Here, Korsgaard delves into the intricacies of the NAV/BC manufacturing module—its strengths, limitations, and the nuanced ways to maximize its potential.
This section is rich with practical tweaks and workarounds that reflect deep industry knowledge. Many of his observations resonated with my own experiences. In some cases, I found myself thinking, “This would have helped back then,” while in others, I smiled in recognition of techniques I’ve taught and applied myself.
Korsgaard doesn’t shy away from addressing the system’s limitations—whether in production scheduling, graphical planning, capacity management, or the item configurator. While some sales professionals might find these critiques uncomfortable, they reflect a commitment to transparency. Clients value honest, experience-based recommendations far more than sugar-coated promises that unravel during implementation.
Chapter Three: A Modest Conclusion
The final section is more of a closing reflection than a full chapter. It diverges from what I initially expected, but that’s not necessarily a flaw. That said, the book’s overall structure could benefit from refinement. The second chapter, in particular, might have been more digestible if broken into smaller, thematic sections. Given the technical density, shorter chapters could help maintain reader engagement.
Intended Audience
It’s important to note that this book is not aimed at beginners. Korsgaard references many advanced manufacturing concepts and NAV/BC features without extensive explanation. He assumes a baseline of industry knowledge—which is fair, given his stated audience: production managers, consultants, project leaders, sales professionals, and decision-makers.
If you’re new to manufacturing or NAV/BC and hoping to learn the basics, this may not be the right starting point. But for seasoned professionals, it offers a wealth of distilled experience.
Final Thoughts
Korsgaard describes his book as a “handbook for what works and what does not—while steering clear of common pitfalls.” And that’s exactly what it delivers. While the presentation could be more polished, the content is grounded, practical, and clearly born of real-world experience. For those who know the industry, Lessons Learned will feel like a conversation with a trusted colleague—one who’s seen the trenches and come back with stories worth hearing.
Drawing from my 45 years of hands-on experience with various ERP solutions, particularly Dynamics NAV Manufacturing since it was introduced back in 1998, and later Business Central Manufacturing, I have learned what makes good manufacturing solutions using NAV/Business Central Manufacturing.
This book is intended for production management and users, consultants, project leaders, salespeople, implementation team members, decision makers and other professionals who know the solution, but seeking to uncover hidden or lesser-known insights within the substantial aspects of the solution.
By following a few straightforward rules and recommendations, you can make your management of the NAV/Business Central solution both easier to run and more transparent and efficient to operate.