A practical guide for managing both individual training projects and entire training departments, this book is designed for trainers working on their own and for managers of training teams - whether or not you come from a training background. Training A Practical Guide training needs analysis* training development* training delivery* hiring and evaluation* management* customer relations* estimating and tracking training projects* running a training business* selling training services* contracts and work ordersSteven A. Schwarzman has been a software trainer, technical writer, and project manager for over 20 years. His previous books include Technical Writing A Practical Guide (2011), from which this book has been expanded to include training-specific chapters and examples.Praise for Technical Writing A Practical "This is an easy book to recommend.""The technical writing profession needs more books like this one.""...clear explanations and real-world examples."
Steven Schwarzman worked as a technical writer, trainer, and project manager for over 20 years. Now he is an ordained rabbi, and while he still explains things, the material is better.