It Takes More Than a Cab

by Phillip Van Hooser, Unknown Author

16 pages, Paperback

About the author

Phillip Van Hooser, MBA, CSP, CPAE is committed to helping organizations transform their business outcomes by transforming the talent of their people.

He is an award-winning keynote speaker and author on leadership, service and communication. His titles include Leaders Ought To Know: 11 Ground Rules for Common Sense Leadership and We Need to Talk: Building Trust When Communicating Gets Critical.

His popular customer service book, Willie’s Way: 6 Secrets for Wooing, Wowing and Winning Customers and Their Loyalty, re-releasing Sep 3, 2019, offers business leaders and frontline staff a chance to reconnect with the fundamentals of good sales and customer service.

In 2014, Phil started a non-profit initiative for the development of rural-area millennial leaders, Vision 2050. Calling it one of the most rewarding efforts he's ever been part of, Phil serves as advisor, leadership instructor, mentor and coach for 25 to 35 year olds seeking leadership growth and training.

Phil enjoys pheasant hunting, teaching his 7 grandkids some new trick or joke, and exploring diners and dives with his wife, Susan!

Connect with Phil on LinkedIn and Facebook.