Smart Talking

by Kay Kay

Every time we open our mouths to speak, the remarks that we make to each other and the ways in which we talk to one another in all our conversations will either have positive and beneficial or negative and potentially damaging outcomes and affects upon those involved. Implementing the skills, methods, tools, techniques and attitudes of Smart Talking will ensure more positive and beneficial outcomes; improve personal and working relationships; reduce conflict; increase confidence and potential, and enhance the self-esteem of all those in communication with one another. The many real life stories that illustrate the wealth of information in this engagingly written book gives it relevance for people in their relationships and in their families, in their social interactions and in their places of work. The insights and advanced communication skills that have been obtained through decades of experience which are detailed in this book will be immensely useful to anyone wishing to be an effective, caring, intelligent, influential and successful communicator.

346 pages, Paperback

First published October 18, 2014

About the author

Kay Kay’s life-long passion for and study of philosophy, psychology, social anthropology, business methods and interpersonal communication skills has helped her to become an insightful writer, successful entrepreneur and a supportive coach, mentor, facilitator and cultural creative. Her interest in these subjects has taken her to many parts of the world where she has been involved in assisting people and supporting experiments for social evolution in established towns, rural and inner city regeneration, Ecovillage development and intentional communities. Her five decades of experience in a number of professions within several industries and social, community and cultural settings, has equipped Kay with an understanding of many situations from a variety of perspectives. In her books she shares this knowledge and her considerable practical experience to help people who wish to make a difference in their lives and in the world around them. She offers encouragement for an increase in community engagement, and morale support to individuals, groups, organizations and communities who aspire to achieving greater effectiveness and sustainability. Believing that the commitment which people bring to their groups and the passion they bring to their projects deserve to be honored and supported. In her books, Kay shares her wisdom, insights, skills and experiences and engages her readers with her good-humoured, honest, no-frills approach to writing. She flavours her writing with questions that aim to encourage people to consider options and consequences; to engage in creative thinking and further enquiry; in making conscious choices and the taking of responsibility for their actions and behaviour.
Each of Kay’s books is packed with information, experiences, methods, tools and techniques that will support readers to achieve the purpose that guided them to choose that particular book. Although each book is a fully
comprehensive and stand-alone publication, together they will form an extensive programme for self-development and positive social change.
Her passion for the importance of inter-personal communication as a vital skill is a major theme running through Kay’s work. Her experience convinces her that the ability to listen and to speak to one another constructively enhances all areas of our lives. She sees that the lack of good communication skills can have seriously damaging consequences for individuals, families, businesses, and organizations and in all sections of society.