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Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals

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Negotiation expert Ed Brodow, creator of the acclaimed Negotiation Boot Camp® Seminars, arms us with the same proven strategies and tactics he teaches to the professional negotiators at Microsoft, Goldman Sachs, The Hartford, Learjet, Novartis, McKinsey, Starbucks, the IRS and the Pentagon. Using a wealth of examples from real-life encounters, Brodow reveals how to develop the skills and the confidence you need to achieve your goals at work and in your personal life.

After completing Brodow’s basic training program, you will have learned how to:
• Conquer your fear of confrontation and overcome the negative behaviors that hold you back.
• Identify and develop your personal negotiation style.
• Assess the other side’s strengths and weaknesses.
• Get the other side to make concessions without giving up any of your goals.
• Master the art of listening to understand the other side’s position and strengthen your own.
• Avoid getting sidetracked by personal or emotional issues.
• Create an atmosphere of trust in which the other party is a collaborator rather than a competitor.
• Break through impasses and close the deal.

208 pages, Kindle Edition

First published December 26, 2006

21 people are currently reading
109 people want to read

About the author

Ed Brodow

15 books15 followers
Ed Brodow is a political commentator, negotiation expert, and author of ten books including his latest, THE WAR ON WHITES: HOW HATING WHITE PEOPLE BECAME THE NEW NATIONAL SPORT. He is a former US Marine and veteran member of Screen Actors Guild, appearing in American and European movies with Jessica Lange, Ron Howard, and Christopher Reeve.

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5 stars
30 (19%)
4 stars
40 (26%)
3 stars
58 (38%)
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16 (10%)
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Displaying 1 - 19 of 19 reviews
Profile Image for Gordon Kwok.
332 reviews3 followers
January 20, 2020
A very good book that teaches the basics of negotiating whether in the business world or for a raise at work. This is the kind of book that should read and re-read and then kept handy. The price you pay for it ($10 or so) will be repaid multiple times over when you successfully negotiate an awesome deal or significant raise.
Profile Image for Geri Flood.
35 reviews4 followers
May 17, 2018
did not finish

I listened to the audio book. It was helpful, but very repetitive and I don't think I was in the right mindset to pay attention to it. I would like to pick this up again sometime in the future or read it slowly in my own time and not when I'm driving to work with a 3 week rental from the library.
Profile Image for Lee.
1,127 reviews38 followers
August 13, 2018
Great little book on negotiation, has the feel of Dale Carniegie, the self-help type book. His repeated references to Columbo should be fewer, and he probably should not speculate on the Cuban Missile Crisis, since he is way out of his league. Still, when Brodow is focused on what he does best, teaching you how to not be a negotiate (and not be an asshole, to boot), he is spot on.
Profile Image for Jake.
11 reviews
January 12, 2024
Reading this, I did gain a few new perspectives towards negotiating.
But I think this book mostly puts into words things we already know.

"Treating people respectfully turns out better than being confrontational."
This is common sense, but there may be situations you don't realize you're coming across as abrasive. This is where the book might be helpful for some. But it doesn't dig deeply into any of these ideas.

More than anything, this book made me laugh with all his crazy examples and stories.
But I don't think Brodow was going for laughs here.
Profile Image for Jay French.
2,163 reviews89 followers
January 7, 2011
Good review of negotiation techniques. There is quite a lot of content in this book. I listened to this on audio and got a good review of negotiation, but for reflection I believe the book would be better -- there are too many lists to keep track of everything on audio. It could have used a few more examples as well. For a "boot camp", it's pretty useful.
Profile Image for Mohamed.
137 reviews5 followers
January 20, 2015
I got this as an Audio book. The contents are nice although repetition of ideas and negotiation techniques would have been avoided. A small part of the book handles general negotiations but most of the book deals with sales negotiation techniques and mainly retail sales.

As an overall, this is a good book to read about negotiation.
Profile Image for Tim.
25 reviews
December 6, 2015
A smart read for everyday situations.

This book is well written and practical. The format on my kindle fire 7" HDX was a little messed up. Strange sentence breaks and sometimes the rest of the sentence would appear a page or two later. Made reading it a little more challenging than it should have been. All three same, great advice and techniques for good negotiation.
Profile Image for P Mesh.
4 reviews
July 18, 2013
It was like reading the same chapter again, again and again. The same concepts are repeated throughout the book. One can summarize it in 10-15 points and save time in not reading the entire material. Some points do stick and you can apply them in many walks of life.
Profile Image for Andrea James.
338 reviews37 followers
November 24, 2013
A very quick read with basic points laid out in a straightforward manner that serve as good quick reminders. It is useful as a starter text for simple sales and work negotiations but perhaps less so for negotiations that involve complex issues, little leverage or high stakes.
Profile Image for Mark Kricheff.
97 reviews3 followers
August 2, 2010
An unoriginal rip-off of Herb Cohen’s “You can negotiate anything.” Nothing new.
Profile Image for Sunnie Stonelake.
69 reviews1 follower
November 17, 2013
Everyone should read this book. We all would have more peaceful conversations leading to my productivity. :)
Profile Image for Andrew Silvester.
28 reviews
September 29, 2013
Another New Yorker.

Good info on how to negotiate and go for the win-win.
This entire review has been hidden because of spoilers.
Displaying 1 - 19 of 19 reviews

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