The Modern Scholar - The Fundamentals of Business Etiquette

by Robert A. Shutt

A nationally recognized business etiquette specialist, Professor Robert A. Shutt of Binghamton University reviews the strategies, guidelines, and appropriate behavior that can help people excel in a variety of professional environments. During the course of these lectures, Professor Shutt examines etiquette in situations such as the business dinner and the job interview. He shows how etiquette functions in the workplace and discusses such features as electronic-communications and sales etiquette - all while providing fascinating commentary on the history of etiquette and including examples from Ancient Egypt, Renaissance Italy, and Colonial America.

Unknown Binding

Reviews

[Sheri · Rating 5 out of 5]

I was quite surprised to see that no one has reviewed this and even more surprised at the average rating. I thought this book was excellent and offers much relevant advice that I personally think too many people assume isn’t that important or that they already know it. But like it or not, etiquette is important and you are being judged on more than you realize.

I think human nature is to believe that you’re more than you really are, to see yourself as nicer, smarter, more generous, more respectful, and so on, than you actually are. But we forget how much we unconsciously learn, what we naively accept, and what we retain simply from habit.

For many, if not all, of us, business etiquette seems so simple and so instinctual. But the foundations of courtesy, respect, and focus are not a given, and we must effect that which we wish to see returned to us while at the same time bearing in mind person, place, and purpose.

I encourage you to be open to picking this up as everyone will gain useful information that will not only help them in the business world, but also within the other circles of their everyday lives.

[Dee · Rating 3 out of 5]

Dry, yet useful. I fondly took many tips from this book to memory, however, the dryness of the presentation style bored me into taking a break from the book. I do plan on returning to the book at some point, though.