Notes from Just F*ing Demo
You are leading them down the path of [what YOU need to cover] as it relates to [what THEY say they need to learn] so that [YOU get what you want].
3 Question Discovery
● Present: What are the challenges they’ve been facing?
● Future: What are the outcomes they are looking to drive?
● Preference: Do they have any specific requirements on how they get there? How do they judge the effectiveness of a solution for delivering on those?
Anyone interested in your product is not interested because of your state of the art features; they’re interested because of the outcome it creates. It's a simple rule of buyer motivation.
Begin your demo by highlighting the outcomes it creates. This aligns with your audience’s needs and understanding, and will frame up HOW your solution can help them create the given outcome.
Plan out your demo by putting features that align with your audience’s needs into “buckets”. Starting with broad features and getting more nuanced, move from bucket to bucket, and for each: 1. Summarize what is in the bucket 2. Show the features 3. Summarize why the audience should care.
A helpful hint: All of your product’s features will not fit into your imaginary buckets, so choose only those that align with what the audience cares about
People aren’t interested in your product because of what it can do; they are interested in what they can do with it.
Answering the question on how we are different. “What I’ve heard from folks in the market is that the main difference between us is [insert difference]”;
Returning to our example case, let’s close this demo by summarizing the YOU –THEY –YOU.
● YOU: We covered a lot in this demo, starting with a look at the content areas you’d like to change on your site, the main dashboard that is going to give you a look at all of your activity, and, finally, the content tool that will allow you to select those pieces of real estate on your site where you wanted to update content.
● THEY: You wanted to learn how your team could do all of this without IT involvement. Tell me how I’ve done, and where you still have questions?
● YOU: Excellent. What I’d recommend then is we set up a second, more custom demo to address those specific use cases. Is that ok?