Dan is a Principal Engineer at Skyscanner, leading their observability transformation to ensure travellers get a reliable and performant experience when booking their next holiday. He’s a big advocate of open standards and CNCF projects like OpenTelemetry to back the instrumentation and collection of telemetry data. He has worked both in big and small companies and institutions, from CERN to SKIPJAQ, always building software and infrastructure to reduce the cognitive load associated with supporting production services.