The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook

by Mel Silberman, Freda Hansburg

Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Participants Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Specifically, you will be learn how to

24 pages, Paperback

First published December 3, 2004

About the author

Dr. Melvin L. Silberman was president of Active Training, a provider of cutting-edge training seminars, including Surefire Ways to Make Your Meetings Active and The Consummate Team Facilitator. He was also a professor of adult and organizational development at Temple University, as well as a best-selling author. His books include 101 Way to Make Training Active (Pfeiffer, 1995), Active Learning (Allyn & Bacon, 1996), Active Training (2nd Ed.) (Pfeiffer, 1998). Silberman consulted for corporate, governmental, educational, and human service organizations worldwide. He was also a speaker at professional conferences.